Antonie Kelley
Aug 2025
New group of worker very good staff 👍
Metro Gardens
17 Shore St1.8(5 ratings)· Petersburg average: 4.2
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Quick Facts
- Google rating
- 1.8 out of 5 stars
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Reviewers of Metro Gardens describe frequent negative encounters with staff, including rudeness and unprofessional behavior on the phone and in person. A few recent comments mention improvement with a newer group of workers, but the overall rating remains very low.
What reviewers praise
- One reviewer noted a newer, friendlier staff group
What reviewers flag
- Multiple reports of rude, unprofessional staff behavior
- One report of a supervisor described as aggressive
- One reviewer felt mocked during a phone call
- One reviewer said staff need more training
AI-generated from reviews and community data.
Metro Gardens is a senior living community in Petersburg, Virginia offering Independent Living. Families rate it 1.8 out of 5 across 5 reviews.
About Metro Gardens
Metro Gardens is an independent living community in Petersburg, Virginia.
Reviewers consistently reported negative interactions with staff, citing unprofessional and rude behavior during phone calls and in-person encounters. Multiple families expressed serious concerns about the quality of care and staff conduct.
Types of Care at Metro Gardens
Independent Living
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Help Me ChooseReviews of Metro Gardens
1.8overall · 5 ratings combined
1.8★ on Google (5)
Samantha kelley Wolosuk
Jun 2024
Worker need more training ..
Tiffany Podgorny
Jan 2023
VERY RUDE!!! I called and the woman literally mocked me on the phone!!!! VERY UNPROFESSIONAL!!! How do you care for elderly people but act like that?
Lexy Miro
Sep 2018
Do not take your love ones here! Nasty rude employees even the supervisor very aggressive attitude very unprofessional
Frequently Asked Questions
What types of care does Metro Gardens offer?
Metro Gardens offers Independent Living.
Where is Metro Gardens located?
Metro Gardens is located at 17 Shore St in Petersburg, Virginia.
What do families say about Metro Gardens?
Metro Gardens carries a 1.8 out of 5 rating from 5 Google reviews. Reviewers of Metro Gardens describe frequent negative encounters with staff, including rudeness and unprofessional behavior on the phone and in person. A few recent comments mention improvement with a newer group of workers, but the overall rating remains very low. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
How can families visit Metro Gardens?
Submit the Request Information form on this page, or contact Metro Gardens directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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