2.7(7 ratings)· Brick Township average: 4.6
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Home Health Compare
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Reviews for Merdian Home Care Ocean are sharply divided: some families praise individual home health aides for compassionate, reliable care, while others describe serious scheduling failures, communication problems, and staffing shortages tied to office management. The community holds a 2.7 out of 5 rating from a small number of Google reviews.
AI-generated from reviews and community data.
Merdian Home Care Ocean is a home health agency serving Brick Township, New Jersey offering At-Home Care and Home Health. Families rate it 2.7 out of 5 across 7 reviews.
Merdian Home Care Ocean is a Medicare-certified home health agency serving clients in their homes in Brick Township, New Jersey. The agency has been in operation since 1985 and provides skilled nursing, physical therapy, occupational therapy, speech therapy, medical social services, and home health aide visits.
The agency holds a CMS quality star rating of 3.5 of 5. Reviews are mixed regarding the experience with the service. Some families report excellent care from home health aides, describing them as caring and compassionate. Other reviewers raised concerns about communication and scheduling, as well as the approach taken by certain clinical staff members.
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Help Me Choose2.7overall · 7 ratings combined
2.7★ on Google (7)
Janet Cleary
Aug 2024
We have home care in place for my dad 7 days a week. Both HHAs that come are great! We have Albert M-F and Antonio on the weekends. They both care for my father wonderfully and we are extremely grateful for their assistance & compassion!
Cindy Majeski
Jul 2023
Not a fan at all .
Nicole Sendner
Mar 2022
I would never ever recommend anybody to use their services. The scheduling coordinator Doreen is extremely rude and condescending when she talks to you. I’ve caught her in several lies about waiting for a home health aide because they needed my pre-auth from my insurance company when I called my insurance company and they had the pre-auth for four days already. I have missed several several appointments and important tests because the home health aide went to the wrong address and was late over an hour. I’m supposed to get one hour of help and today I only got 20 minutes because she went to the wrong address that Doreen supposedly changed in the system. The nurses that did the assessment told me that they are very short staffed and don’t have a lot of Home health aides and when I mentioned that to Doreen she said I don’t know why the nurses are telling you that we have plenty of staff and I wish they wouldn’t tell patients that. Then later when I called and said my pre-authorization from my insurance company has been there and I need a home health aide as soon as possible what’s going on, Doreen then told me that they are very short staffed they only have 10 aids during the week and two on Saturday for hospice. She talked to me very condescendingly and was extremely rude and I would call on Monday and leave a message and every single day I would call I was told she was either on the phone or in a meeting and would call me back and never called me back. I had a major operation and I’m cut down my chest and I desperately have needed help and the agency could care less about you. I do not recommend their services at all! The home health aide Claudine is absolutely amazing though and I think she should work for a better company that appreciates her and not be associated with a company that doesn’t have the same standards that Claudine has as a home health aide. I only got six hours for a home health aide after my operation and due to Doreen‘s negligence I only received 4 1/2 hours. Which doesn’t seem like a big difference but when you are at somebody else’s mercy for help , it really does make a huge difference. If I could give them zero stars I would.
nikkidicky 9423
Nov 2016
Wendy, a physical therapist, It's probably the worst Physical therapist I have ever had to meet with. She is always late, is very intrusive, complains about my family as well as my house, and disregards all the diagnosis doctors have given me and draws her own inappropriate conclusions.
Merdian Home Care Ocean is a Medicare-certified home health agency (certified since 1985). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
3.5 / 5
Medicare star rating
Services offered
What patients say
4.0 / 5 patient survey rating
331 completed patient surveys, 24% response rate.
Hospital outcomes
How patients did
Service area
Merdian Home Care Ocean reports serving 43 ZIP codes, including Toms River, Brick, Brooklyn, Barnegat, Barnegat Light, Bayville, Beach Haven, Beachwood, Cream Ridge, Englishtown and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 317075. National figures are the average across all certified agencies.
Merdian Home Care Ocean offers At-Home Care and Home Health.
Merdian Home Care Ocean is located at 1759 NJ-88 in Brick Township, New Jersey.
Merdian Home Care Ocean carries a 2.7 out of 5 rating from 7 Google reviews. Reviews for Merdian Home Care Ocean are sharply divided: some families praise individual home health aides for compassionate, reliable care, while others describe serious scheduling failures, communication problems, and staffing shortages tied to office management. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
Yes. Merdian Home Care Ocean is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 3.5 out of 5 stars.
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
Submit the Request Information form on this page, or contact Merdian Home Care Ocean directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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