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Mercy Home Health Services, photo 1

Quick Facts

Medicare quality
4.5 of 5 stars

Home Health Compare

Medicare certified
Since 2001

Mercy Home Health Services is a home health agency serving Mandeville, Louisiana offering Home Health.

About Mercy Home Health Services

Mercy Home Health Services is a home health and hospice community in Mandeville, Louisiana.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care at Mercy Home Health Services

Home Health

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Medicare Quality of Care

Mercy Home Health Services is a Medicare-certified home health agency (certified since 2001). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

4.5 / 5

Medicare star rating

Services offered

  • Skilled nursing
  • Physical therapy
  • Occupational therapy
  • Speech therapy
  • Medical social services
  • Home health aide

What patients say

4.0 / 5 patient survey rating

  • Would definitely recommend the agency78%US 79%
  • Rated their overall care 9 or 10 out of 1083%US 85%
  • Care was given in a professional way90%US 89%
  • The team communicated well89%US 86%
  • The team discussed medicines, pain and home safety80%US 82%

152 completed patient surveys, 18% response rate.

Hospital outcomes

  • Discharged to the community66%US 80%Worse than
  • Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
  • Preventable hospital visits during care (lower is better)16%US 11%Worse than

How patients did

  • Care started within 2 days of referral100%US 94%
  • Patients got better at walking or moving around97%US 83%
  • Patients got better at getting in and out of bed96%US 83%
  • Patients got better at bathing100%US 86%
  • Patients' breathing improved99%US 85%
  • Patients got better at taking medications correctly100%US 81%
  • Patients who had a fall with major injury (lower is better)0%US 1%
  • Patients with new or worsened pressure ulcers (lower is better)0%US 0%
  • Discharge function score met or exceeded expectations81%US 61%

Service area

Mercy Home Health Services reports serving 73 ZIP codes, including New Orleans, Metairie, Slidell, Covington, Gretna, Hammond, Kenner, Mandeville, Abita Springs, Albany and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 197767. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does Mercy Home Health Services offer?

Mercy Home Health Services offers Home Health.

Where is Mercy Home Health Services located?

Mercy Home Health Services is located at 1011 N Causeway Blvd Ste 19 in Mandeville, Louisiana.

Does Medicare cover care from Mercy Home Health Services?

Yes. Mercy Home Health Services is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 4.5 out of 5 stars.

Do I need a referral to use Mercy Home Health Services?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit Mercy Home Health Services?

Submit the Request Information form on this page to connect with Mercy Home Health Services and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Mercy Home Health Services? Claim this listing to update photos, pricing, and details. It's free.

Nearby Communities

Other senior living options within 25 miles of Mandeville.