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Mercy Home Health - Rogers Village Parkway

5206 Village Pkwy

3.7(6 ratings)· Rogers average: 4.2

Mercy Home Health - Rogers Village Parkway, photo 1

Quick Facts

Medicare quality
3.0 of 5 stars

Home Health Compare

Medicare certified
Since 1993

What Families Think

Reviews for this Mercy Home Health location are sharply mixed. Several families praise the nursing staff as prompt, reliable, and knowledgeable, while at least one review describes a serious care lapse that led to a hospital visit.

The Good

  • Nurses described as prompt and reliable
  • Praised as best home health in area
  • Positive feedback calling staff a wonderful team

The Bad

  • One report of a serious care lapse involving a PICC line
  • One reviewer said there are much better options
  • Reviews are sharply divided between very positive and very negative

AI-generated from reviews and community data.

Mercy Home Health - Rogers Village Parkway is a home health agency serving Rogers, Arkansas offering Home Health. Families rate it 3.7 out of 5 across 6 reviews.

About Mercy Home Health - Rogers Village Parkway

Mercy Home Health - Rogers Village Parkway is a home health and hospice community in Rogers, Arkansas.

Families rate Mercy Home Health - Rogers Village Parkway 3.7 out of 5 based on 6 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care at Mercy Home Health - Rogers Village Parkway

Home Health

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Reviews of Mercy Home Health - Rogers Village Parkway

3.7overall · 6 ratings combined

3.7★ on Google (6)

Jesse Raphael

Jul 2019

via Google

Since they couldn't remove the PICC line extensions they put on, I get to spend a few hours at the hospital. Go with northwest if you have the option. Mercy provides some of the worst care in the area.

Dan V

Dec 2015

via Google

These nurses do a great job, they are prompt and reliable as well as knowledgeable. They are the best

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Medicare Quality of Care

Mercy Home Health - Rogers Village Parkway is a Medicare-certified home health agency (certified since 1993). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

3.0 / 5

Medicare star rating

Services offered

  • Skilled nursing
  • Physical therapy
  • Occupational therapy
  • Speech therapy
  • Medical social services
  • Home health aide

What patients say

4.0 / 5 patient survey rating

  • Would definitely recommend the agency83%US 79%
  • Rated their overall care 9 or 10 out of 1085%US 85%
  • Care was given in a professional way90%US 89%
  • The team communicated well86%US 86%
  • The team discussed medicines, pain and home safety83%US 82%

128 completed patient surveys, 14% response rate.

Hospital outcomes

  • Discharged to the community92%US 80%Better than
  • Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
  • Preventable hospital visits during care (lower is better)9%US 11%Same as

How patients did

  • Care started within 2 days of referral97%US 94%
  • Patients got better at walking or moving around85%US 83%
  • Patients got better at getting in and out of bed88%US 83%
  • Patients got better at bathing92%US 86%
  • Patients' breathing improved87%US 85%
  • Patients got better at taking medications correctly81%US 81%
  • Patients who had a fall with major injury (lower is better)2%US 1%
  • Patients with new or worsened pressure ulcers (lower is better)0%US 0%
  • Discharge function score met or exceeded expectations79%US 61%

Service area

Mercy Home Health - Rogers Village Parkway reports serving 58 ZIP codes, including Fort Smith, Bella Vista, Bentonville, Eureka Springs, Rogers, Springdale, Van Buren, Alma, Avoca, Barling and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 047149. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does Mercy Home Health - Rogers Village Parkway offer?

Mercy Home Health - Rogers Village Parkway offers Home Health.

Where is Mercy Home Health - Rogers Village Parkway located?

Mercy Home Health - Rogers Village Parkway is located at 5206 Village Pkwy in Rogers, Arkansas.

What do families say about Mercy Home Health - Rogers Village Parkway?

Reviews for this Mercy Home Health location are sharply mixed. Several families praise the nursing staff as prompt, reliable, and knowledgeable, while at least one review describes a serious care lapse that led to a hospital visit.

Does Medicare cover care from Mercy Home Health - Rogers Village Parkway?

Yes. Mercy Home Health - Rogers Village Parkway is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 3.0 out of 5 stars.

Do I need a referral to use Mercy Home Health - Rogers Village Parkway?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit Mercy Home Health - Rogers Village Parkway?

Submit the Request Information form on this page to connect with Mercy Home Health - Rogers Village Parkway and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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Nearby Communities

Other senior living options within 25 miles of Rogers.