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Menorah House is a skilled nursing and long-term care community in Boca Raton where most reviewers praise the compassion of nurses, aides, and physical therapy staff. However, one detailed and serious report describes a medical emergency being mishandled and a resident's belongings being lost, raising real concerns about care consistency.
AI-generated from reviews and community data.
Menorah House is a senior living community in Boca Raton, Florida offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.5 out of 5 across 210 reviews.
Menorah House is a 120-bed skilled nursing and long-term care facility in Boca Raton, Florida, serving patients who need medical oversight and rehabilitation services.
Family feedback on this community is decidedly mixed. Several families report deeply positive experiences, highlighting staff compassion and attentiveness, one family noted that nurses and aides "treated mom like family", and praising physical therapy outcomes and responsive management to concerns. Activities and engagement are mentioned as keeping residents active. However, one family described a serious incident in which their elderly relative required emergency hospitalization for altered mental status, alleging the facility failed to recognize and act on the medical change promptly.
Menorah House holds a 3.5-star rating across 210 Google reviews. The wide range in family accounts suggests variable experiences, and prospective residents or their families may want to discuss specific care protocols and staffing levels during a visit.
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Help Me Choose3.5overall · 210 ratings combined
3.5★ on Google (210)
jerrold Lubliner
Jun 2026
My wife got there last week. It took all an adjustment for everything Pills, physical therapy etc. after a few days everything seems to work out. Wonderful room. Wonderful Physical therapist and staff is on top of things. I retract my earlier review.
Malissa Brayton
Jun 2026
The nurses and staff have been amazing. We understand that the staff may be busy with other patients and sometimes it is like a traffic jam, but it is no different than any other facility or hospital that we have been to. The physical therapy facility is wonderful and helping my father in great strides to build strength and return home. Julie and her staff are also amazing. We appreciate you all.
K Scavone
Jun 2026
We wanted to express our exceptional experience with the Menorah House and all the staff that helped mom each day live the best life possible. The staff were incredibly compassionate, attentive and always made sure mom was safe and comfortable. Even when we could not be there, the nurses and aides treated mom like family. Activities kept mom active and engaged making sure mom got exercise and socialized as well as entertained. We are forever grateful to the entire team for their compassion and professionalism. Thank you so much! :)
Michell Castro-Diaz
Jun 2026
Miss Carla, Maggie and team at Menorah are absolutely the BEST. All questions and concerns are always handled promptly. Their attention and ability to get things done go above and beyond on all requests made. Shout out to the entire team and efforts made to accommodate Room 229 B FD. We appreciate all your help and all that you do. Your efforts do NOT go unrecognized. Thank you. Also shout out to the entire PT trainers; You guys rock.
Logan Vest
Dec 2025
I am beyond disgusted and enraged by the blatant negligence and failure of care my elderly grandmother received at this facility. She was rushed to the emergency room because she was no longer coherent, a medical emergency that should immediately alarm any competent healthcare professional. She was only brought in because our family took action—clearly something your staff failed to do. Despite presenting with a 102 fever and altered mental status, we were shockingly told by a physician to “wait 24 hours and see if she improves.” That is not a judgment call, it is a reckless and dangerous disregard for basic medical standards. These symptoms in an elderly patient scream possible infection, sepsis, or life threatening complications, yet they were brushed off as if her life was disposable. Why was my grandmother ignored? Why was she denied timely and appropriate care? Who made the decision that her condition wasn’t worth immediate attention? This is not a mistake—this is neglect. I will be formally reporting this incident to the State of Florida and pursuing legal action to ensure a full investigation is conducted. The way your staff handled this situation is unacceptable, unsafe, and deeply disturbing. Our elderly deserve urgency, competence, and respect—not indifference, excuses, and profit-driven shortcuts. If this is the standard of care being provided, then this facility has failed at its most basic responsibility: protecting human life. Oh wait. It gets better! Went to grab her belongings today, after days of not being able to reach them. They haven’t returned any of my calls, checked on the status of my grandmother, but had no issue throwing all her belongings in garbage bags left at the wrong door. Comical.
7 inspection visits in the last three years, 40 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 4, 2026
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 4, 2026
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 19, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 20, 2025
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 19, 2025
Provide properly protected cooking facilities.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 19, 2025
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 19, 2025
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 20, 2025
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 20, 2025
Ensure proper usage of power strips and extension cords.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 19, 2025
Provide activities to meet all resident's needs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 20, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 20, 2025
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 20, 2025
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 20, 2025
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 20, 2025
Properly select, install, inspect, or maintain portable fire extinguishes.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 19, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 20, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 20, 2025
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 20, 2025
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 20, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 20, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 29, 2025
Provide doctor's orders for the resident's immediate care at the time the resident was admitted.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 30, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jan 7, 2024
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 7, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 7, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 7, 2024
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 7, 2024
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 5, 2024
Provide properly protected cooking facilities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 5, 2024
Have approved installation, maintenance and testing program for fire alarm systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 5, 2024
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 5, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 10, 2022
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 10, 2022
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 10, 2022
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 10, 2022
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 10, 2022
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 10, 2022
Have approved installation, maintenance and testing program for fire alarm systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 10, 2022
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 10, 2022
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Menorah House offers Skilled Nursing / Long Term Care.
Menorah House is located at 9945 Central Park Blvd N in Boca Raton, Florida.
Menorah House is a skilled nursing and long-term care community in Boca Raton where most reviewers praise the compassion of nurses, aides, and physical therapy staff. However, one detailed and serious report describes a medical emergency being mishandled and a resident's belongings being lost, raising real concerns about care consistency.
Menorah House had 7 government inspection visits in the last three years, with 40 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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