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Melody Living Assisted living & Memory Care

7600 Sandy Rock Point

4.4(45 ratings)

Melody Living Assisted living & Memory Care — photo 11 / 7

Quick Facts

Year opened
1985
Nursing coverage
24-hour on-site RN, not just on-call
Location adjacency
Located directly across from Penrose St. Francis Hospital
Campus care levels
Independent Living, Assisted Living, and Memory Care on one campus

What Families Think

Melody Living draws consistently strong praise for its caring, attentive staff and its beautiful, clean facility, with many families crediting the team with helping loved ones settle in happily. However, a cluster of serious reviews raises concerns about safety protocols, staff turnover, and unresponsive management, so families should ask pointed questions about incident response and leadership stability before moving in.

The Good

  • 24-hour on-site RN, unusual for assisted living
  • Staff repeatedly described as caring and attentive
  • Food quality praised by many reviewers
  • Facility described as clean, bright, and well-maintained
  • Smooth, personalized move-in and tour experience
  • Strong communication from admissions and care staff

The Bad

  • One detailed report of door locks failing and a missed elopement
  • Several reviewers describe a staff member as rude and unresponsive
  • One report of memory-care odor issue and frequent staff turnover
  • One report of bathroom layouts raising fall-safety concerns

AI-generated from reviews and community data.

About Melody Living Assisted living & Memory Care

Melody Living offers Assisted Living and Memory Care in Colorado Springs, Colorado. The Assisted Living neighborhood is designed to provide personalized support while honoring residents' independence, blending compassionate care with meaningful connection and the confidence that help is always nearby.

Residences include studio, one-, and two-bedroom floor plans that create a familiar and secure living environment. Individualized care plans and 24-hour licensed nursing are in place to ensure residents receive the right level of support for their needs.

The community features light-filled homes and inviting common areas intended to encourage connection, engagement, and a sense of belonging among residents. The overall design emphasizes comfort, dignity, and daily life lived with confidence.

Melody Living also operates a Memory Care program described as providing care with kindness, patience, and respect for residents, alongside attentive support for their comfort and well-being.

Families are drawn to Melody Living Colorado Springs for its personalized approach to care, its compassionate team, and its commitment to treating each resident as an individual, with the stated goal of helping residents feel truly at home and supported each day.

Types of Care

Assisted LivingAt-Home CareHome Health and HospiceIndependent LivingMemory Care

Amenities

Room Amenities

  • Private Rooms

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Professional Chef

Community Amenities

  • 24-Hour Staff
  • Fitness Center
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Medical Staff
  • Outdoor Patio
  • Salon / Barber
  • Security
  • Transportation Services
  • Walking Paths

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews

4.4overall · 45 ratings combined

4.5★ on Google (41) · 3.3★ on Yelp (4) · Yelp page ↗

Brian E

Jun 2026

via Google

I recently placed my mother here and I am glad I chose Melody. The experience has been great. My mom loves the staff, fellow residents, food, decor, and activities. Every time I visit I am greeted by very pleasant staff. In particular, Lisa, the concierge, is amazing, she is very responsive, highly detail oriented and super friendly. I highly recommend Melody for assisted living.

B

Brian E.

Jun 2026

via Yelp

I recently placed my mother here. The experience has been great. My mom loves the staff, residents, food, decor, and activities. Every time I visit I am greeted by very pleasant staff. In particular, Lisa, the concierge, is amazing, she is very responsive, highly detail oriented and super friendly. I highly recommend Melody for assisted living.

Tala Kai

Apr 2026

via Google

I do not recommend this senior living community due to ongoing and serious safety failures. For over a year, exterior doors did not lock properly, including overnight, despite repeated concerns. This occurred during a period of car break-ins and thefts in the parking lot, putting residents at clear risk.<br><br>A particularly alarming incident involved a resident who went missing. Nursing staff failed to notify the family and did not initiate proper elopement procedures for over 12 hours. The care staff was told the resident was with family, which was untrue—the resident was later found inside the facility. This represents a critical breakdown in communication, monitoring, and protocol.<br><br>There have also been excessive resident falls, raising concerns about supervision and care planning. Additionally, residents with memory-care needs were housed in assisted living rather than an appropriate secured memory-care setting, which is unsafe and unacceptable.<br><br>Rather than addressing these systemic issues, the facility culture appears to place blame on frontline staff instead of taking accountability at the administrative level. Staff who raise safety concerns or advocate for residents are met with retaliation rather than support, which discourages reporting and allows dangerous conditions to continue.<br><br>Given these issues, this facility warrants immediate review by state regulators and the long-term care ombudsman. Families deserve transparency, accountability, and most importantly safe care environments for their loved ones.

Mike Pfalmer

May 2025

via Google

There are many assisted care facilities, but that is what they are, FACILITIES. Melody Assisted Living is a true home with a staff that actually cares for and loves the residents. My mother lived there for a couple years and was diagnosed with terminal cancer. In conjunction with the hospice care givers, her final days were pan free and she passed with her dignity and with those she loved. The nursing staff led by Monica and Robyn along with the rest of the staff took, best in class, care of my mother. I can only hope that if you have elderly family members that need some help, you will choose Melody Assisted Living as the location for your loved one. They treat their residents as family and they work with true compassion in their hearts. From the bottom of my heart, I thank them all for their unwavering care and love for my mother in her final days. Best in class and with a huge heart to match it. Sincerely and with my deepest thanks and gratitude, Mike Pfalmer

Rosie Henderschedt

Mar 2025

via Google

Melody Living is such a wonderful community! The staff goes above and beyond to help the residents.

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Frequently Asked Questions

What types of care does Melody Living Assisted living & Memory Care offer?

Melody Living Assisted living & Memory Care offers Assisted Living, At-Home Care, Independent Living and Memory Care.

Where is Melody Living Assisted living & Memory Care located?

Melody Living Assisted living & Memory Care is located at 7600 Sandy Rock Point in Colorado Springs, Colorado.

What do families say about Melody Living Assisted living & Memory Care?

Melody Living draws consistently strong praise for its caring, attentive staff and its beautiful, clean facility, with many families crediting the team with helping loved ones settle in happily. However, a cluster of serious reviews raises concerns about safety protocols, staff turnover, and unresponsive management, so families should ask pointed questions about incident response and leadership stability before moving in.

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