Lea C
Jun 2026
A great place for short term or long term care for a loved one. My grandmother stayed here for a respite stay and the team did a wonderful job caring for her. Highly recommend!
Medilodge Of Shoreline
14900 Shore Line Drive3.7(77 ratings)· Sterling Heights average: 4.2
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Quick Facts
- Total units
- 112
- Medicare rating
- 4 of 5
- Ownership
- For profit, Corporation
- Certified beds
- 112
- Inspections
- View history (37 citations)
- Short-term care
- Respite stays offered for temporary care needs
- Therapy services
- On-site physical therapy staff for rehab residents
CMS Care Compare
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Reviews of Medilodge Of Shoreline are mixed: several families and residents praise the rehabilitation and activity staff as friendly and attentive, while others describe serious safety incidents and unresponsive communication from administration and corporate leadership. The facility appears to have improved its activities and dining variety over the past two years, according to at least one longtime resident.
What reviewers praise
- Rehab staff called friendly, professional, and compassionate
- Daily activities with prizes, including bingo five days a week
- Dining room offers more variety for meals now
- Respite (short-term) stays available and praised by a family
- Director of Nursing resolved resident concerns promptly
What reviewers flag
- One report of abuse allegation handled poorly by staff
- One resident says they were attacked in the dining room without intervention
- Multiple accounts of unanswered voicemails and unresponsive corporate contacts
- One report of physical therapy evaluation not submitted, delaying equipment
AI-generated from reviews and community data.
Medilodge Of Shoreline is a senior living community in Sterling Heights, Michigan offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.7 out of 5 across 77 reviews.
About Medilodge Of Shoreline
Medilodge of Shoreline is a skilled nursing and long-term care community in Sterling Heights, Michigan, licensed for up to 112 residents. All beds are certified for Medicare and Medicaid. The community offers 24-hour staffing, medication management, on-site nursing, and a range of amenities including private rooms with private bathrooms, a restaurant-style dining room, activity spaces, and wheelchair accessibility.
The facility provides dietary accommodations, housekeeping services, social activities, and an emergency call system. Recent improvements have expanded dining options and daily activities with prizes for participation. Reviewers describe the rehabilitation and short-term care experience positively, with several noting compassionate and professional staff. The community holds a 3 of 5 CMS overall star rating.
Reviews are mixed on other aspects. Some residents report positive experiences, while others have raised concerns about communication, safety, and staff conduct. One reviewer noted that concerns brought to administration were not handled supportively. Experiences vary enough that prospective residents and families may want to discuss specific care needs and concerns directly with the facility.
Types of Care at Medilodge Of Shoreline
Skilled Nursing / Long Term Care
Amenities
Room Amenities
- Emergency Call System
- Private Bathroom
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Medication Management
- On-Site Nurse (RN)
Activities
- Social Activities
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Help Me ChooseReviews of Medilodge Of Shoreline
3.7overall · 77 ratings combined
3.7★ on Google (77)
Pamela Bowen
May 2026
My days at Medilodge of Shoreline was not perfect but any issue I had was taken care of by Deb Wiles, the Director of Nursing. Other issues included the stationary bike that I was able to ride was broken about a year of the two years that I was a resident there. I moved to a group home about a month ago. As I was waiting for status on my power chair that I thought was sent for insurance approval, I just found out that the head physical therapy, Nicole, never told me that her evaluation was never submitted. Because of this, I have been bedridden since I left. Another issue is the specifications on the bed that I requested with Chantell, the social worker, was disregarded. With the bed that I received, I cannot touch the floor on the side of the bed and I am practically laying down to eat. I cannot use a table while I am in bed because I am in a laying position. Upon my exit, I was never approached for an exit interview. The next day, Lynette, left me a voicemail and text to contact her. I left a voicemail and text message and never received a response. I called corporate three times to file a complaint and also left a voicemail for Leon, the district manager, and no response from anyone. I am disappointed with the way I was treated. I believe I should have been treated with respect of my needs. I am frustrated and angry that I was not treated as a human as I am fully coherent. Please be aware of these issues upon becoming or a loved one becoming a resident.
Stacia Vanatta
Mar 2026
It has gotten better over the past 2 years much in most departments with Activity and the dining room! The Activity department has something for us to do everyday. With prizes for participation weather you win or not. The kitchen has increased the variety of what you can choose from for what you want to eat weather it is breakfast, lunch, or dinner You are able to eat in the dining room or they will bring to your room. Activity has Bingo 5 days a week that you get a prizes for at least once a month.We all are for sure to be at the Activity room at 2:00pm Mon thru Friday . ALL times three is a live singer/perfomance,, comedian. There is not a day that goes by that goes by that we don't LAUGH!!!.. We might go from crying but something turns us around to laughing ALWAYS!& Even now the staff (nurse's, C.N.A.'s, manag P.T., even maintenance, all the way down to the people who do the admiring and discharge of people no matter where they are going...
Paula Dusza
Jan 2026
A great place to stay for rehabilitation. Staff is friendly, professional, compassionate and carrying. Thank you all for everything you did to make my time with you exceptional. ✌️❤️
Carole
Dec 2025
The staff and administration is vindictive and in my case I left because when I reported abuse they treated me as if I'd done something..I would never recommend a horrible place like this..The staff will hurt you in many ways..The place is full of drama and fights..I was attacked in the dining room and they did nothing to protect me..I've moved to another facility and am treated kindly here..but id never ever send even my worst enemy here..its that bad..If you truly love the one your putting into care,then i'd seriously stay away from Medilodge of the shoreline..A lot of the residents upon being treated so cruelly have left..I cant blame them ..its a very dangerous situation.
Government Inspection History
6 inspection visits in the last three years, 37 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
May 7, 2026Health Complaint1 citation
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 18, 2026
Jan 8, 2026Fire Safety StandardHealth ComplaintHealth Standard7 citations
Have properly installed electrical wiring and gas equipment.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 3, 2026
Inspect, test, and maintain automatic sprinkler systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 3, 2026
Have proper medical gas storage and administration areas.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 3, 2026
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 3, 2026
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 3, 2026
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 3, 2026
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 3, 2026
Oct 17, 2024Fire Safety StandardHealth ComplaintHealth Standard14 citations
Have properly installed electrical wiring and gas equipment.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 11, 2024
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 11, 2024
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Nov 11, 2024
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 11, 2024
Inspect, test, and maintain automatic sprinkler systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 11, 2024
Ensure that residents are free from significant medication errors.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 22, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 22, 2024
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 11, 2024
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 11, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 22, 2024
Reasonably accommodate the needs and preferences of each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 11, 2024
Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 11, 2024
Provide enough food/fluids to maintain a resident's health.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 22, 2024
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 11, 2024
Jun 26, 2024Health Complaint1 citation
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 17, 2024
Apr 24, 2024Health Complaint3 citations
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 20, 2024
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 20, 2024
Make sure that a working call system is available in each resident's bathroom and bathing area.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 20, 2024
Aug 23, 2023Fire Safety StandardHealth ComplaintHealth Standard11 citations
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 26, 2023
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Sep 26, 2023
Install an approved automatic sprinkler system.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 26, 2023
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 26, 2023
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 26, 2023
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Sep 26, 2023
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Sep 26, 2023
Have properly located and lighted "Exit" signs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 26, 2023
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 26, 2023
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 26, 2023
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 26, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Medilodge Of Shoreline offer?
Medilodge Of Shoreline offers Skilled Nursing / Long Term Care.
Where is Medilodge Of Shoreline located?
Medilodge Of Shoreline is located at 14900 Shore Line Drive in Sterling Heights, Michigan.
What do families say about Medilodge Of Shoreline?
Medilodge Of Shoreline carries a 3.7 out of 5 rating from 77 Google reviews. Reviews of Medilodge Of Shoreline are mixed: several families and residents praise the rehabilitation and activity staff as friendly and attentive, while others describe serious safety incidents and unresponsive communication from administration and corporate leadership. The facility appears to have improved its activities and dining variety over the past two years, according to at least one longtime resident. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
How did Medilodge Of Shoreline do on recent health and safety inspections?
Medilodge Of Shoreline had 6 government inspection visits in the last three years, with 37 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Medilodge Of Shoreline?
Submit the Request Information form on this page, or contact Medilodge Of Shoreline directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Medilodge Of Shoreline? Claim this listing to update photos, pricing, and details. It's free.
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