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Medical Center Convalescent Hospital

467 E Gilbert St

3.2(45 ratings)· San Bernardino average: 3.7

Medical Center Convalescent Hospital — photo 11 / 5

Quick Facts

Total units
99
Medicare rating
5 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
99
Care oversight
24-hour RN staff supported by LVNs and CNAs
Therapy access
On-site therapists guide rehabilitation and treatment

What Families Think

Reviews of this skilled nursing facility are sharply mixed: several families praise attentive physical therapy staff, compassionate nurses, and a clean, welcoming environment, while at least one serious report describes unanswered call lights, medication errors, and disrespectful treatment. The facility offers short-term rehab, long-term skilled nursing, and hospice care with 24-hour RN oversight.

The Good

  • Praised physical therapy staff who keep residents engaged
  • Multiple reviewers name compassionate, dedicated nurses and CNAs
  • Clean, bright facility without institutional smell
  • Effortful, engaging activities including holiday programming

The Bad

  • One serious report of unanswered emergency call lights
  • One account describes a medication error
  • One reviewer described disrespectful, dehumanizing staff behavior

AI-generated from reviews and community data.

About Medical Center Convalescent Hospital

Medical Center Convalescent Hospital in San Bernardino, California is a skilled nursing facility offering short-term rehabilitation, long-term skilled nursing care, and hospice care. The facility maintains 24-hour RN staff oversight, supported by LVNs and certified nursing assistants, with on-site therapists to guide patient treatment and recovery.

The hospital provides extensive rehabilitation services with individualized assessment of each resident's recovery potential and goal-setting for improvement. Therapy includes exercise and relaxation programs designed to support resident outcomes. Staff work with patients and families to ensure balanced and continual care throughout the rehabilitation process.

Daily activities at Medical Center are tailored to residents' individual needs and interests, featuring social programming that includes coffee and news updates, exercise programs, and structured relaxation activities. The facility offers spacious resident rooms, bright common areas, peaceful outdoor spaces, therapy gyms, activity lounges, and dedicated spaces for family visits and events.

Located in the heart of the Inland Empire, Medical Center Convalescent Hospital emphasizes resident-centered care with a philosophy of treating each resident as family. The facility maintains a warm, homelike environment committed to providing excellent care and support services.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

3.2overall · 45 ratings combined

3.2★ on Google (45)

Naomi

Jun 2026

via Google

I want to sincerely thank all the staff in this facility. Our family is incredibly grateful for all the CNA’s and staff who took good care of my mom Beatriz while she was recovering from her stroke. I would like to especially acknowledge Tammy, Crystal, Sheila and Mario the physical therapist. You were all so kind towards my mom. I realize how difficult and stressful your jobs can be. Please know that you are doing important work and that you’re changing lives everyday with your care and compassion. Thank you for everything you do, you made a meaningful difference for our family. Gladys 🙏🏼♥️

Vladimir Millan

Dec 2025

via Google

I was pleasantly surprised by Medical Center Convalescent Hospital. I’ll be honest I wasn’t sure what to expect at first, especially with it being right off Waterman. But the area is actually much nicer and quieter than I originally thought. The neighborhood feels calm and safe, which definitely helped put me at ease. Inside, the facility is clean, bright, and absolutely does not have that depressing or musty smell you find in a lot of places. Instead, it feels welcoming. The staff in Physical Therapy are on it they really stay involved and keep everyone moving and progressing. The activities here are genuinely enjoyable, too. You can tell they put real effort into keeping residents engaged. And the holiday decorations? AMAZING. They truly went all out for Christmas and it lifted everyone’s spirits. It made the place feel cheerful rather than clinical. Overall, I’m impressed. This facility exceeded my expectations

G PA

Nov 2025

via Google

I would like to thank the staff of Medical Center Convalescent for their hard work and dedication for taking care of my nephew, Danilo. Ms. Anna Yumul, the Nurse Coordinator is very caring and helpful, Jocelyn, the nurse whose really dedicated for taking care of my nephew and all the nurses, caretakers, thanks to all of you. God bless!

Marialexis Lopez

Oct 2025

via Google

Well,I'm currently here this facility,and I have nothing negative to express in regards to the, facility it's self,nor the staff over all I can proudly say,that the way,I was received,from day one spoken to and treated was my biggest reason I stayed,because my plans was to run away from here,but I trusted the process and as of today I've been here almost a month and am very greatfull to God for putting,this place and staff in my life I don't know every staff member by name so my shout out goes to them all with a,special exception to Ms. Anna for showing concern in helping me resolve a little concern I had thank you Ms Anna and Ms Hanna she's made it even better she's awesome thank you Ms Hanna ( Mama ) I look forward on getting ,better and getting my life back together once,again thank you to all the staff here and God bless you !! Sincerely, Ruthmarie Serrano

Angelica Valdez

Oct 2025

via Google

This facility should be investigated and shut down. It’s run by disorganized, unprofessional, and clearly unhappy and rude staff who show zero compassion for their patients. Walking in feels like stepping into chaos, employees stand around gossiping, laughing, and chatting while emergency call lights go unanswered.My grandmother repeatedly pressed her emergency button for help, and no one came on several different occasions. She was given the wrong medication, and when she politely asked for help to use the restroom, a staff member told her, “You can’t do it yourself?” Of course she can’t THAT’S WHY SHE WAS THERE — she was there trying to recover from a broken hip and surgery, needing care and assistance. This facility is dehumanizing and genuinely unsafe for patients, especially those without family to advocate for them. In just a couple of weeks, the number of incidents we witnessed was shocking and unacceptable. What kind of medical facility allows this? Why is it still operating? Why has nothing been done to protect these vulnerable patients? Please think twice before sending your loved one here!! No one deserves to be treated the way my grandmother was.

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Frequently Asked Questions

What types of care does Medical Center Convalescent Hospital offer?

Medical Center Convalescent Hospital offers Skilled Nursing / Long Term Care.

Where is Medical Center Convalescent Hospital located?

Medical Center Convalescent Hospital is located at 467 E Gilbert St in San Bernardino, California.

What do families say about Medical Center Convalescent Hospital?

Reviews of this skilled nursing facility are sharply mixed: several families praise attentive physical therapy staff, compassionate nurses, and a clean, welcoming environment, while at least one serious report describes unanswered call lights, medication errors, and disrespectful treatment. The facility offers short-term rehab, long-term skilled nursing, and hospice care with 24-hour RN oversight.

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