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Medi Home Health Agency

1007 Lexington Ave

3.4(5 ratings)· Thomasville average: 3.9

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Medi Home Health Agency, photo 11 / 5

Quick Facts

Medicare quality
3.0 of 5 stars

Home Health Compare

Medicare certified
Since 1991
Equipment services
Delivers home medical equipment and respiratory products
Bereavement support
Offers family grief counseling after hospice care
Staff base
Staff live and work in the Thomasville community
Referral turnaround
Coordinates care quickly after physician referral

What Families Think

Reviews of Medi Home Health Agency in Thomasville largely praise the compassion of nurses, CNAs, chaplains, and social workers who help patients remain at home through serious illness or hospice care. One reviewer, however, described real frustration with scheduling communication for therapy visits.

The Good

  • Compassionate, hands-on hospice and nursing care
  • Helps bedridden patients stay at home long-term
  • Nurses, CNAs, chaplains, and social workers all involved
  • Emotional support extended to family caregivers

The Bad

  • One report of poor scheduling communication for therapy visits
  • Late-notice texts (evening/next-day) about appointment times

AI-generated from reviews and community data.

Medi Home Health Agency is a home health agency serving Thomasville, North Carolina offering Home Health. Amenities include Emergency Call System, 24-Hour Staff and Medication Management. Families rate it 3.4 out of 5 across 5 reviews.

About Medi Home Health Agency

Medi Home Health Agency in Thomasville, North Carolina provides home health, hospice, and home medical equipment services. The agency enables patients to receive care while continuing to live independently at home through comprehensive assessments and coordinated medical support.

The agency offers home healthcare services alongside hospice care designed to help patients live comfortably while supporting families emotionally. They provide home medical equipment and respiratory products, with trained staff delivering equipment to homes and offering training on its use.

Beyond core services, Medi Home Health Agency provides disease management, family grief counseling, and adult care services. The staff coordinates any additional services patients may need in their homes and works to help each patient meet their individual healthcare goals. Clinicians are tasked with supporting both patients and their family caregivers throughout the care process.

The agency is locally rooted, with staff living and working in the Thomasville community. Healthcare providers can refer patients, and the agency coordinates care as quickly as possible once a referral is received.

Types of Care at Medi Home Health Agency

Home Health

Amenities

Room Amenities

  • Emergency Call System

Community Amenities

  • 24-Hour Staff
  • Medication Management
  • On-Site Nurse (RN)

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Reviews of Medi Home Health Agency

3.4overall · 5 ratings combined

3.4★ on Google (5)

Write a review

Kasie W.

Jan 2025

via Google ↗

Five Stars for Compassionate Care I cannot express enough how grateful we are for the exceptional care Medi Home Health and Hospice provided to my stepmother’s aunt during her final weeks with us. From the very beginning, the team was professional, kind, and deeply compassionate. They not only made sure her physical comfort was a priority, but they also supported our family with empathy and understanding during such a difficult time. The nurses, aides, and social workers truly went above and beyond, always taking the time to answer our questions and offer guidance. Their commitment to making her feel comfortable and respected in her final moments meant the world to our family. We will always be grateful for their support, and I wholeheartedly recommend Medi Home Health and Hospice to anyone in need of compassionate and excellent patient care.

Tammy Jarrell

Jul 2023

via Google ↗

My mom has been a patient with Medi Home Health for over a year. She is totally bedridden from a stroke and they are doing everything possible for us to be able to keep her at home. I could not ask for better care for her from the nursing staff, the CNA's, Chaplain, case worker, they are all amazing and I could not do it without them.

EJC

Feb 2023

via Google ↗

I am sure they are good at what they do...OT and PT but their scheduling is HORRIBLE. My wife has both OT and PT and I get random texts from them in the EVENING (last one was at 8P) saying they will be to meet with her the next day. PT sent me a text at a reasonable hour (4P) to schedule the same day. I am 72 and am not tied to my phone 24 hours a day. No idea why they cannot coordinate schedules so my wife's day is not totally consumed post surgery. "If" they have a scheduler they need to find another one who can do the job and let us know what day/time they plan to show up at least a day or so in advance. I am very pleased with Tish and the PT team which is why I chose to go with them post surgery. OT seems very confused about their schedules. One of the OT says she will be there and then another calls and says he (not her) will be there. Since is was for a female bath it made a difference

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Medicare Quality of Care

Medi Home Health Agency is a Medicare-certified home health agency (certified since 1991). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

3.0 / 5

Medicare star rating

Services offered

  • Skilled nursing
  • Physical therapy
  • Occupational therapy
  • Speech therapy
  • Medical social services
  • Home health aide

What patients say

5.0 / 5 patient survey rating

  • Would definitely recommend the agency87%US 79%
  • Rated their overall care 9 or 10 out of 1093%US 85%
  • Care was given in a professional way91%US 89%
  • The team communicated well91%US 86%
  • The team discussed medicines, pain and home safety83%US 82%

242 completed patient surveys, 28% response rate.

Hospital outcomes

  • Discharged to the community88%US 80%Better than
  • Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
  • Preventable hospital visits during care (lower is better)12%US 11%Same as

How patients did

  • Care started within 2 days of referral99%US 94%
  • Patients got better at walking or moving around84%US 83%
  • Patients got better at getting in and out of bed86%US 83%
  • Patients got better at bathing90%US 86%
  • Patients' breathing improved91%US 85%
  • Patients got better at taking medications correctly85%US 81%
  • Patients who had a fall with major injury (lower is better)1%US 1%
  • Patients with new or worsened pressure ulcers (lower is better)1%US 0%
  • Discharge function score met or exceeded expectations71%US 61%

Service area

Medi Home Health Agency reports serving 63 ZIP codes, including Greensboro, Winston-Salem, High Point, Salisbury, Lexington, Advance, Asheboro, Belews Creek, Browns Summit, China Grove and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 347185. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does Medi Home Health Agency offer?

Medi Home Health Agency offers Home Health.

Where is Medi Home Health Agency located?

Medi Home Health Agency is located at 1007 Lexington Ave in Thomasville, North Carolina.

What do families say about Medi Home Health Agency?

Reviews of Medi Home Health Agency in Thomasville largely praise the compassion of nurses, CNAs, chaplains, and social workers who help patients remain at home through serious illness or hospice care. One reviewer, however, described real frustration with scheduling communication for therapy visits.

Does Medicare cover care from Medi Home Health Agency?

Yes. Medi Home Health Agency is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 3.0 out of 5 stars.

Do I need a referral to use Medi Home Health Agency?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit Medi Home Health Agency?

Submit the Request Information form on this page to connect with Medi Home Health Agency and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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