Prasanna Rathnathilake
Jun 2025
This is the best home care agency I found in CT ! Very reliable staff ! Knowledgeable and experienced !
1 / 3Quick Facts
- Ownership
- Family-owned and operated by RN founders
- Agency size
- Very small team, about four to five staff
What Families Think
Reviews for McAngel Home Visiting Nurses are mixed: several families praise the agency's knowledgeable, reliable nurses and helpful office staff, while others describe serious lapses in aide attendance and communication. The agency is a small, family-run home health and hospice provider in Hamden, Connecticut.
The Good
- Reliable, knowledgeable nursing staff
- Quality RNs and LPNs praised by reviewers
- Kind, helpful office administration
- Family-owned, personal feel
The Bad
- Multiple reports of aides arriving late or not showing up
- One report of poor communication from management when issues raised
- One report describing a nurse's toxic attitude
- Small staff size may limit coverage during absences
AI-generated from reviews and community data.
About McAngel Home Visiting Nurses
McAngel Home Visiting Nurses is a home health and hospice care provider serving Hamden, Connecticut. The agency delivers in-home nursing and aide services to patients requiring medical support or end-of-life care.
Family experiences with McAngel vary considerably. Some families praise the clinical expertise and reliability of nursing staff, with one noting "very reliable staff" and others highlighting the kindness of both clinical and administrative teams. However, other families have reported significant concerns about aide conduct, including inconsistent arrival times, inattention to patient needs, and challenging interactions with nursing leadership. One family described ongoing issues with an aide being unavailable and on the phone rather than providing care.
McAngel Home Visiting Nurses holds a 4.1 out of 5 Google rating based on 9 reviews. Families considering this agency may want to discuss specific staffing assignments and expectations during intake to address the range of feedback reflected in recent care experiences.
Types of Care
Home Health and Hospice
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Help Me ChooseReviews
4.1overall · 9 ratings combined
4.1★ on Google (9)
Lore Reynolds
Apr 2025
They have my mother case for a week now Monday The aid was late coming went to the center with my mom stayed on the phone the whole time Tuesday the same thing until one of the employers at my mother day center asks what is she to do cuz she sits on her phone in the back room Wednesday we sent her home cuz she was on the phone the whole entire time in the living room while my mother was in the bedroom did not know how to clean the bathroom Thursday no show called me at 5:00 in the morning but did not call the agency Friday no show Monday today 4:22 was going at 11:00 mind you my mother has over a 9 hour a day service, Raven and Mark play games My mother is not a toy and I have a email backing up everything I'm saying this in this review they are very small agency probably four to five why would you send her back here if we had so many complaints and then try to avoid our conversation when we call shameful
Jamia Jones
Mar 2024
Great, quality RN’s and LPN’s! Even the ladies in the office are so kind and helpful. Would recommend.
MSanti
Oct 2023
Wonderful agency. Caring staff all around from nurses to office admin. Can’t recommend them enough!!
Ashley Violano
Sep 2022
Go through a different agency if possible its bot worth the stress or drama that comes with the service. I'm the 9 years that I have done home care never have I met a nurse that challenges everything and that has the most toxic attitude I've ever seen
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