Binh Hoang
Jun 2026
Dangerous; idiotic move getting rid of your on-site respiratory therapist at night just to save a couple bucks. Won't be going to this hospital anytime soon and will tell others to do the same
1 / 6CMS Care Compare
There isn't enough review detail available to describe specific family experiences at this community. The only data point is an aggregate Google rating of 2.9 out of 5 from 29 reviews, with no individual review text provided.
AI-generated from reviews and community data.
Mayo Clinic Health System - Lake City is a senior living community in Lake City, Minnesota offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 3.0 out of 5 across 30 reviews.
Mayo Clinic Health System - Lake City is a skilled nursing / long term care community in Lake City, Minnesota. The community is licensed for up to 90 residents.
Families rate Mayo Clinic Health System - Lake City 2.9 out of 5 based on 29 Google reviews.
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Help Me Choose3overall · 30 ratings combined
3★ on Google (30)
Binh Hoang
Jun 2026
Dangerous; idiotic move getting rid of your on-site respiratory therapist at night just to save a couple bucks. Won't be going to this hospital anytime soon and will tell others to do the same
Larry Pranger
Dec 2025
2021. Rehab department. If I could give a star 🌟 below ⬇️ a, one for the therapist there, I would. Rehab from being in st. Mary’s for three months with COVID, then up to lake city for rehab. SHE must really, really hate men. Or, she hated me the MINUTE I got out of the van I paid $ 200.00 to get to that facility. You are , MUCH better off just going home . SHE did absolutely ZERO 0️⃣ for me . Note. At st. Mary’s, doctors told me I needed more than two weeks. SHE kicked me out in two weeks. Took another two months to be able to fend for myself.
Rachel Adams
May 2025
Everytime I visit Like City Mayo Clinic, the Registration & Administrative Team are so kind, courteous and professional. Today Karen scheduled my appointments & coordinated them across departments all on one visit. When I thanked her, she assured me that everyone in her team would do the same. Thank You Mayo, for employing people who make difficult things a little easier ❤️
Shayne Merritt
May 2025
Their providers are wonderful, however, the individuals in charge of making appointments or any other administrative task are incredibly passive aggressive, condescending and speak to you like you are wasting their time and they have much better things to do than their actual job. Like I said, the providers are absolutely wonderful, it's a shame the first individuals you encounter are so passive aggressive and disrespectful, because that destroys everything the providers work so hard to accomplish.
Martha Simmons
Apr 2025
I moved to Lake City almost 3 years ago and have had nothing but excellent experiences with my personal care provider, Lisa Wimmer DNP and 3 or 4 sub specialists. The hardest part is figuring out how the entire Mayo system works, and that if you live in Lake City, you cannot have a primary physician in Rochester. I had a flawless total knee surgery at the Red Wing facility with Dr. M. Johnson a year ago and excellent PT in Lake City. The online site can be confusing until you figure it out. Wait times are always short and providers are seldom more than a few minutes late, if at all. Front desk staff are all friendly and very accommodating as is the person that schedules Lake City and Red Wing appointments by phone. I can’t recommend this location enough. I was at Mayo Clinic Rochester in the 70s and 80s and this has been equally satisfactory for my needs as a 73-year-old female patient.
8 inspection visits in the last three years, 29 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected May 15, 2026
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 15, 2026
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 15, 2026
Respond appropriately to all alleged violations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 15, 2026
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 19, 2025
Ensure proper usage of power strips and extension cords.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 8, 2025
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 8, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected May 1, 2025
Ensure that residents are free from significant medication errors.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Dec 10, 2024
Provide properly protected cooking facilities.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 31, 2024
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 9, 2024
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 9, 2024
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 9, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 9, 2024
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 9, 2024
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 9, 2024
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 9, 2024
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 9, 2024
Have simulated fire drills held at unexpected times.
Severity C of L: potential for minimal harm, widespreadCorrected Jul 31, 2024
Ensure residents have reasonable access to and privacy in their use of communication methods.
Severity B of L: potential for minimal harm, patternCorrected Aug 9, 2024
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 27, 2023
Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 27, 2023
Ensure that residents are fully informed and understand their health status, care and treatments.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 27, 2023
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 27, 2023
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 27, 2023
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 28, 2023
Have proper medical gas storage and administration areas.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 28, 2023
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 28, 2023
Ensure proper usage of power strips and extension cords.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 28, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Mayo Clinic Health System - Lake City offers Skilled Nursing / Long Term Care.
Mayo Clinic Health System - Lake City is located at 500 West Grant Street in Lake City, Minnesota.
There isn't enough review detail available to describe specific family experiences at this community. The only data point is an aggregate Google rating of 2.9 out of 5 from 29 reviews, with no individual review text provided.
Mayo Clinic Health System - Lake City had 8 government inspection visits in the last three years, with 29 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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