Anonymous McGee
Jun 2023
Unprofessional management.
1 / 2Quick Facts
- Total units
- 50
- Medicare rating
- 4 of 5
- Ownership
- For profit, Corporation
- Certified beds
- 50
- Inspections
- View history (21 citations)
- Continuum of care
- Shares campus with The Seasons assisted living facility
- Short-term option
- Offers short-term rehab after hospital stays
CMS Care Compare
What Families Think
Plum City Care Center is a skilled nursing and rehabilitation facility that also shares a campus with The Seasons, a neighboring assisted living community, allowing for a continuum of care as residents' needs change. Public feedback is very limited—only a couple of reviews are available—and both raise serious concerns about staff communication and management professionalism during a family's end-of-life experience.
The Good
- Shares a campus with an on-site assisted living partner
- Offers both short-term rehab and long-term nursing care
- Serves residents recovering after hospitalization
The Bad
- Multiple reviewers describe unprofessional, poorly communicating staff and management
- One detailed report of insensitive handling of a dying resident's care and final wishes
- Very limited public review volume makes it hard to gauge typical experience
AI-generated from reviews and community data.
Plum City Care Center is a senior living community in Plum City, Wisconsin offering Assisted Living and Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 2.7 out of 5 across 3 reviews.
About Plum City Care Center
Plum City Care Center is a nursing home in Plum City, Wisconsin, offering rehabilitation, short-term skilled nursing care, and long-term care services. The facility serves individuals recovering after hospitalization as well as those requiring extended nursing support.
The center emphasizes individualized health care and aims to help residents achieve their highest level of independence. Care is delivered through interaction with skilled nursing and rehabilitation staff, volunteers, family members, and friends. The facility strives to provide a home-like environment during residents' stays.
Plum City Care Center partners with The Seasons, a neighboring assisted living facility located on the same campus. The Seasons offers apartment-style supportive services for individuals seeking a more independent living arrangement as they transition through later years of life, allowing the two facilities to collectively serve diverse care needs in the community.
Types of Care at Plum City Care Center
Assisted LivingSkilled Nursing / Long Term Care
Amenities
Room Amenities
- Emergency Call System
- Private Bathroom
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Nurse (RN)
- Security
Activities
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of Plum City Care Center
2.7overall · 3 ratings combined
2.7★ on Google (3)
Angela Tix
May 2019
My father was a in these fool's care for less than a week... In the beginning.. I felt more than well at ease to go back to my own home in Red Wing. My father's lung cancer had spread to his brain very quickly.... We all knew it wouldn't be long... But even though that was the case... I got a call at 3am from an extremely rude nurse telling me that my father had lit a cigarette in the middle of the night and that I... Let me reiterate... She said. "I" needed to come and "deal with my father".... Ummm... Im sorry... But I was over an hour and a half away... And sadly.... My father did not know who I was at that point. Regardless... At admission... Obviously we addressed the last wishes etc.... (I had power of attorney for some time at that point) 8 dats later my father passed.... Please some n a explain to me why my father was #1 exposed to his ex wife...and his "brother" whom he had made it perfectly clear that he did not want around...and tgen was transported to a funeral home that his ex wife (my mother) deemed? And now I am still unable to retrieve my father's ashes... (I am his only child... Next and last of kin other tgan my owb children).... Because I have to pay a bill for a funeral home I never approved of???
Government Inspection History
3 inspection visits in the last three years, 21 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Jan 8, 2025Fire Safety StandardHealth Standard9 citations
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 7, 2025
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 7, 2025
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 7, 2025
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 7, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 7, 2025
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 7, 2025
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 7, 2025
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 7, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 7, 2025
Dec 7, 2023Fire Safety StandardHealth Standard5 citations
Properly install and monitor supervisory attachments on automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 4, 2024
Install a fire alarm system that can be heard throughout the facility.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 23, 2023
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 23, 2023
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 29, 2023
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 29, 2023
Oct 26, 2022Fire Safety StandardHealth Standard7 citations
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 26, 2022
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 31, 2022
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 25, 2023
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 31, 2022
Install proper backup exit lighting.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 31, 2022
Properly select, install, inspect, or maintain portable fire extinguishes.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 31, 2022
Install a fire alarm system that can be heard throughout the facility.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 31, 2022
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Plum City Care Center offer?
Plum City Care Center offers Assisted Living and Skilled Nursing / Long Term Care.
Where is Plum City Care Center located?
Plum City Care Center is located at 301 Cherry Avenue West in Plum City, Wisconsin.
What do families say about Plum City Care Center?
Plum City Care Center is a skilled nursing and rehabilitation facility that also shares a campus with The Seasons, a neighboring assisted living community, allowing for a continuum of care as residents' needs change. Public feedback is very limited—only a couple of reviews are available—and both raise serious concerns about staff communication and management professionalism during a family's end-of-life experience.
How did Plum City Care Center do on recent health and safety inspections?
Plum City Care Center had 3 government inspection visits in the last three years, with 21 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Plum City Care Center?
Submit the Request Information form on this page to connect with Plum City Care Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Plum City Care Center? Claim this listing to update photos, pricing, and details. It's free.
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