MyLivingChoice

Maxim Healthcare The Villages, FL Regional Office

1300 Citizens Blvd Ste 150

4.5(71 ratings)· Leesburg average: 4.4

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Quick Facts

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Reviews for this Maxim Healthcare home health and hospice office are sharply divided: many families and staff praise responsive coordinators and compassionate nurses, while a notable minority describe scheduling chaos, unprofessional aides, and slow issue resolution. Overall the Google rating is high, but the negative reviews raise real concerns about consistency of care and internal operations.

What reviewers praise

  • Families say nurses are compassionate and respectful
  • Office staff described as responsive to questions
  • Consistent communication praised by several clients
  • Staff help match families with suitable nurses
  • Employees report feeling valued and treated fairly

What reviewers flag

  • One report of nurses sleeping and on phones during shifts
  • Multiple complaints about poor scheduling and communication
  • One report of slow, unclear PTO/payroll resolution
  • One review calls office staff incompetent and unresponsive

AI-generated from reviews and community data.

Maxim Healthcare The Villages, FL Regional Office is a home health agency serving Leesburg, Florida offering Home Health. Families rate it 4.5 out of 5 across 71 reviews.

About Maxim Healthcare The Villages, FL Regional Office

Maxim Healthcare is a home health agency serving clients in the Leesburg area and The Villages region of Florida. The agency provides nursing and clinical care to help people receive services at home rather than in hospital or facility settings.

Reviewers offered mixed perspectives on the agency's operations. Several families and clients praised the professionalism and responsiveness of staff, with one noting that the team was "professional and attentive, and communication was consistent throughout the process." Some reviewers working as nurses or caregivers highlighted the company's supportive workplace culture and said staff were helpful and friendly. However, other reviewers reported concerns about scheduling reliability, the clarity of processes, and the consistency of service quality. One reviewer wrote that the company struggled to present even a full week's schedule for clients. When issues arose, experiences with resolution varied.

Among those employed by the agency, tenure and loyalty were mentioned positively by some long-term staff members, while others described frustration with administrative processes and gaps between stated commitments and actual practice.

Types of Care at Maxim Healthcare The Villages, FL Regional Office

Home Health

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Reviews of Maxim Healthcare The Villages, FL Regional Office

4.5overall · 71 ratings combined

4.5★ on Google (71)

Daveda Lemon

Apr 2026

via Google ↗ · Report

I’ve worked with Maxim Healthcare for some time and experienced issues with my PTO not being calculated correctly. Despite providing documentation and following up multiple times, the process to resolve it was delayed and unclear. This impacted my ability to plan and manage my time effectively.<br><br>The issue has since been reviewed and corrected. I appreciate that it was resolved, but the process could have been handled more efficiently.

Hilda Irako

Jan 2026

via Google ↗ · Report

Hey how are you doing today my name is Hassan Jameel. I want to know more about your ministry

Shelby Brown

Dec 2025

via Google ↗ · Report

We had the best experience with Maxim Healthcare in The Villages. The staff was professional and attentive, and communication was consistent throughout the process. I appreciated the service and how respectful the team was. Based on my experience, I would recommend them to everyone!!

Bops Gators

Nov 2025

via Google ↗ · Report

This is by far THE WORST home care company I have ever worked for!! Nurses, do NOT waste your time and energy on this clusterfucc of a so called company. They schedule multiple nurses for a shift in case one doesn’t show up. The office staff are complete imbeciles, braindead and incompetent. They seriously hire anyone with a pulse for case managers. It’s a total fiasco with this nightmare company. And the patients will tell you that!! Maxim is a total joke. RUN from this company. They get an F rating all the way around. Complete buffoons!!

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Frequently Asked Questions

What types of care does Maxim Healthcare The Villages, FL Regional Office offer?

Maxim Healthcare The Villages, FL Regional Office offers Home Health.

Where is Maxim Healthcare The Villages, FL Regional Office located?

Maxim Healthcare The Villages, FL Regional Office is located at 1300 Citizens Blvd Ste 150 in Leesburg, Florida.

What do families say about Maxim Healthcare The Villages, FL Regional Office?

Maxim Healthcare The Villages, FL Regional Office carries a 4.5 out of 5 rating from 71 Google reviews. Reviews for this Maxim Healthcare home health and hospice office are sharply divided: many families and staff praise responsive coordinators and compassionate nurses, while a notable minority describe scheduling chaos, unprofessional aides, and slow issue resolution. Overall the Google rating is high, but the negative reviews raise real concerns about consistency of care and internal operations. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit Maxim Healthcare The Villages, FL Regional Office?

Submit the Request Information form on this page, or contact Maxim Healthcare The Villages, FL Regional Office directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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