Maxim Healthcare Newport News, VA Regional Office is a home health agency serving clients in the Newport News area. The agency employs nurses who provide care in clients' homes, including private duty nursing for children and support after hospital discharge.
Reviewers describe mixed experiences with the agency's operations. Several families praised the quality and dedication of their assigned nurses and highlighted strong communication and scheduling support from the office. However, other reviewers reported concerns about staffing inconsistencies, including nurses who did not show up for scheduled visits without timely notification to families, and administrative issues such as delayed follow-up on missed appointments. One reviewer noted staffing shortages as a persistent problem, while another commented that communication and scheduling have generally worked well overall.
Current and former nurses and office staff offered largely positive assessments, with some praising responsive coordinators and support during transitions. One described the experience as "nothing but great pleasure and a peace of mind," while others appreciated professional development support and communication from the team. A former employee raised concerns about case assignments and payroll accuracy.
