E Newsome
Jun 2026
My background check took a month to be approved. Unclear communication. No empathy from recruiter or supervisor. Not getting off to a good start.
Maxim Healthcare Nashville, TN Regional Office
115 E Park Dr Ste 2004.1(31 ratings)· Brentwood average: 4.7
1 / 3Quick Facts
- Medicare quality
- Certified, not yet rated
- Medicare certified
- Since 2011
- Coverage gap
- Weekend nurse coverage reported as inconsistent
- Client continuity
- Some families retained same nurse over a decade
Home Health Compare
What Families Think
Reviewers describe Maxim Healthcare's Nashville regional office as a home health and hospice provider where individual nurses and coordinators build long-term, trusted relationships with families, sometimes spanning over a decade. At the same time, several reviews point to inconsistent staffing coverage and communication gaps at the office level.
The Good
- Nurses described as compassionate and dedicated
- Long-term nurse-family relationships spanning over a decade
- Specific coordinators and supervisors praised by name
- Flexible scheduling valued by nursing staff
The Bad
- Several reports of no backup coverage when a nurse calls in
- Communication issues noted within the office staff
- One report of a month-long background check delay
AI-generated from reviews and community data.
Maxim Healthcare Nashville, TN Regional Office is a home health agency serving Brentwood, Tennessee offering Home Health. Families rate it 4.1 out of 5 across 31 reviews.
About Maxim Healthcare Nashville, TN Regional Office
Maxim Healthcare's Nashville regional office, based in Brentwood, Tennessee, provides home health and hospice care. The organization coordinates nursing and clinical services for patients across the area.
Families who have worked with Maxim consistently praise the dedication of individual nurses and care coordinators. Long-term clients highlight nurses who show up reliably over years, coordinators who solve scheduling problems, and teams described as "compassionate and caring." One family wrote, "a faithful, dedicated, and more than a tremendous nurse." However, some families note inconsistency in coverage when nurses are unavailable and communication gaps within the office that could be improved.
Maxim holds a 4.1 out of 5 stars across 31 Google reviews. Experiences vary noticeably, while many families report strong clinical relationships and continuity of care, others have encountered administrative delays and unclear communication during onboarding.
Types of Care at Maxim Healthcare Nashville, TN Regional Office
Home Health
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Help Me ChooseReviews of Maxim Healthcare Nashville, TN Regional Office
4.1overall · 31 ratings combined
4.1★ on Google (31)
Randy Button
Oct 2025
Maxim is far the best care that my mother who is 94 has ever received from any provider. Their team is most compassionate and caring group of nurses in the Nashville area. I’ve recommended them to many of my friends.
lakiffany joy
Oct 2025
I can truly say Maxim Healthcare has been a blessing in my life. I didn’t even apply for this job…they found me through the Tennessee Board of Nursing database and reached out to see if I’d be interested. At that time, I wasn’t sure which direction I wanted my nursing career to go, but after praying about it, I knew this opportunity was heaven-sent. Becoming a pediatric private duty nurse with Maxim has been one of the best decisions I’ve ever made. I’m able to work the schedule I want, the job is far less stressful than hospital nursing, and the pay is even better. Most importantly, this role allows me to care for other families’ children while still being present for my own. I’m so thankful to be part of a company that truly values both its nurses and the families we serve.
emily reynolds
Oct 2025
We have been with Maxim for over a decade now, it hasn't always been great but my five stars goes out to Telvin (coordinator), Gwen (clinical supervisor), and my daughter's main nurse Dawn. Dawn has been a faithful, dedicated, and more than a tremendous nurse, who has been by my daughter's side for over a decade now. Telvin has went above and beyond to ensure coverage, has always followed through with communications, and been transparent with any obstacles thrown at us. Gwen is the best clinical supervisor we have ever had, she always follows through with anything she says, comes after hours if need be to drop off importabt documents,makes sure any issues are handled, takes care of her nurses that work under her, and is beyond kind and thoughtful when my daughter has been hospitalized. The 3 of them keep us with Maxim. I hope Maxim ensures they are always apart of their team. We have had good coordinators before, however they moved on to other companies, I do not want that to happen to the team we have. Hopefully others will join their team so we can have full time weekend coverage!
Jennifer
Oct 2025
We have some very good nurses- we've had alot to come and go. Some in the office have communication issues that need to be worked on and they need to work on getting fill in nurses- when a nurse calls in there is NEVER anyone to cover.
Medicare Quality of Care
Maxim Healthcare Nashville, TN Regional Office is a Medicare-certified home health agency (certified since 2011). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
Not yet rated. Medicare needs a minimum number of recent patients before it publishes a star rating.
Services offered
- Skilled nursing
- Home health aide
How patients did
- Care started within 2 days of referral56%US 94%
- Patients who had a fall with major injury (lower is better)3%US 1%
Service area
Maxim Healthcare Nashville, TN Regional Office reports serving 47 ZIP codes, including Nashville, Clarksville, Franklin, Lebanon, Murfreesboro, Antioch, Ashland City, Bell Buckle, Bon Aqua, Brentwood and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 447580. National figures are the average across all certified agencies.
Frequently Asked Questions
What types of care does Maxim Healthcare Nashville, TN Regional Office offer?
Maxim Healthcare Nashville, TN Regional Office offers Home Health.
Where is Maxim Healthcare Nashville, TN Regional Office located?
Maxim Healthcare Nashville, TN Regional Office is located at 115 E Park Dr Ste 200 in Brentwood, Tennessee.
What do families say about Maxim Healthcare Nashville, TN Regional Office?
Reviewers describe Maxim Healthcare's Nashville regional office as a home health and hospice provider where individual nurses and coordinators build long-term, trusted relationships with families, sometimes spanning over a decade. At the same time, several reviews point to inconsistent staffing coverage and communication gaps at the office level.
Does Medicare cover care from Maxim Healthcare Nashville, TN Regional Office?
Yes. Maxim Healthcare Nashville, TN Regional Office is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits.
Do I need a referral to use Maxim Healthcare Nashville, TN Regional Office?
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
How can families visit Maxim Healthcare Nashville, TN Regional Office?
Submit the Request Information form on this page to connect with Maxim Healthcare Nashville, TN Regional Office and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Maxim Healthcare Nashville, TN Regional Office? Claim this listing to update photos, pricing, and details. It's free.
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