MyLivingChoice

Comfort Keepers In Home Care

212 Overlook Cir Ste 108

4.7(91 ratings)· Brentwood average: 4.7

Comfort Keepers In Home Care — photo 11 / 5

Quick Facts

Availability
24/7 care including holidays and weekends
Care options
Both part-time and round-the-clock care offered
Technology
Includes fall risk assessment and medical alert systems
Service area
Serves Brentwood, Murfreesboro, Mount Juliet, and Columbia

What Families Think

Most families describe Comfort Keepers as a reliable and compassionate in-home care provider, praising specific caregivers and the office team's communication. However, one detailed account describes serious staffing gaps and a failure to alert the family during a medical emergency, raising concerns about consistency of oversight in some cases.

The Good

  • Caregivers described as consistent, warm, and become 'part of the family'
  • Responsive office communication praised by multiple reviewers
  • Customized care plans for daily living support
  • Care available 24/7, including holidays and weekends
  • Caregivers undergo background checks and training

The Bad

  • One report of persistent staffing shortages with no backup caregiver
  • One serious report of family not notified during a medical emergency

AI-generated from reviews and community data.

About Comfort Keepers In Home Care

Comfort Keepers In Home Care serves seniors in Brentwood, Tennessee and surrounding areas, providing in-home care that allows clients to receive support while living independently in their own homes.

The service offers a range of assistance including companionship, help with errands and groceries, personal care support, and technology services such as home monitoring, fall risk assessment, and medical alert systems. Care plans are customized to each client's unique needs, and services are available 24/7, including holidays and weekends, for both part-time assistance and around-the-clock care.

Caregivers are carefully selected and undergo extensive background checks and training. The company emphasizes personalized, compassionate care tailored to individual preferences and comfort levels, with a local presence in the community to be responsive to clients' needs.

Types of Care

Home Health and HospiceIndependent LivingSkilled Nursing / Long Term Care

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Reviews

4.7overall · 91 ratings combined

4.7★ on Google (91)

Jane Aker

Jul 2026

via Google

Finally, a Home Health Care Company That Delivers. After struggling with other home health care agencies that left us frustrated and disappointed, we are incredibly grateful to have found Comfort Keepers. From the very first call, the difference was night and day.The previous companies we tried were unreliable — caregivers frequently showed up late or not at all, communication was poor, and the care felt impersonal and inconsistent. With Comfort Keepers, we finally have peace of mind. Their team is professional, compassionate, and truly cares about my father's well-being. Keiana is punctual, attentive, and go above and beyond. They’re not just checking boxes — they genuinely connect with our family and make sure my father is comfortable, engaged, and safe. The office staff is responsive and easy to work with, always quick to address any questions or concerns.Thanks to Comfort Keepers and Keiana, our family can finally breathe easier knowing we have reliable, high-quality support at home. I highly recommend them to anyone looking for trustworthy home health care. They have truly made a positive difference in our lives.

Jeanette Younger

May 2026

via Google

I hired Comfort Keepers to help my mom who was aging, living alone and undergoing cancer treatment. Comfort Keepers had persistent staffing issues. In situations where her primary caregiver was unable to do her shift - which happened fairly often - they were unable to find a backup except for 1 instance. I live out of state and rely on Comfort Keepers, the company I pay to help my mom and check in on her, to notify me about any major updates. My mom always told me she was doing okay, but her health began to really decline 3 months ago. One morning, I received a call from her housekeeper that they had found my mom near death due to a hypoglycemic incident. They helped stabilize my mom and called EMS. Her caregiver arrived a short while after they did and she told them she'd found her that way a few times and that the week prior she had to call EMS to get her out of the bathtub. To my horror, Comfort Keepers didn't notify me of any of this severe breach of duty. After I called to cancel their services, the office manager called and said the owner wanted to come by and have a conversation, apologize and explain that this was a learning experience and maybe they should have known that I've want to be updated about my mom's health.........I told them I was too busy moving my mom but that I'd do a phone call if they'd like. We scheduled it and they never called. They don't care. They say they care, but they don't. I just thank God for my mom's housekeepers - they saved her life in more ways than one that day.

Barbara Hanneke

Dec 2024

via Google

Comfort Keepers has been a blessing for me! My daughter that lives with me works a lot and I am bedbound. My other daughter lives out of state. I would HIGHLY recommend Comfort Keepers as their caregivers are experienced, have much empathy and patience, and there is great communication from the office. Thank you all for all you do!!!

Glenda Davis

Nov 2024

via Google

Comfort keepers has been such a blessing for my husband & I. Our caretaker Desiree has been with us a year already & is a comfortable part of our family. I would be glad to recommend Comfort Keepers to anyone who could use their help. Our client care advocate Sandy has been great too!

dkobra

Oct 2024

via Google

We have been very pleased with Comfort Keepers! The care is supportive to all aspects of daily life. Highly recommend them for taking care of your loved ones. They have a great team and I thank them for their help!

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Frequently Asked Questions

What types of care does Comfort Keepers In Home Care offer?

Comfort Keepers In Home Care offers Independent Living and Skilled Nursing / Long Term Care.

Where is Comfort Keepers In Home Care located?

Comfort Keepers In Home Care is located at 212 Overlook Cir Ste 108 in Brentwood, Tennessee.

What do families say about Comfort Keepers In Home Care?

Most families describe Comfort Keepers as a reliable and compassionate in-home care provider, praising specific caregivers and the office team's communication. However, one detailed account describes serious staffing gaps and a failure to alert the family during a medical emergency, raising concerns about consistency of oversight in some cases.

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