Maxim Healthcare Lombard, IL Regional Office is a home health and hospice agency serving Illinois families. The operation manages care coordination, nursing placement, and ongoing support for clients ranging from children with complex medical needs to adults requiring specialized care.
Families and staff describe consistent strengths across care delivery. Long-term clients, some working with the agency for over 15 years, highlight how nurses become integrated into family life, described as "nurturing" and "an extension of our entire family." The office staff and schedulers earn repeated praise for responsiveness and problem-solving; one family noted that "when we have an issue it is solved immediately." Communication between the agency, nurses, and families appears reliable even during staffing transitions. Staff members appreciate flexibility around scheduling and feeling genuinely valued by management.
With a 4.8 out of 5 rating across 36 reviews, the feedback is notably aligned. Families switching from other agencies cite marked improvement, and caregivers report professional relationships built on trust. The office itself is described as welcoming, and the agency maintains ongoing training for clinical staff.