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Maxim Healthcare Canton, OH Regional Office

2014 Champions Gateway

3.5(13 ratings)· Canton average: 4.1

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Maxim Healthcare Canton, OH Regional Office logo
Maxim Healthcare Canton, OH Regional Office, photo 11 / 5

Quick Facts

Medicare quality
Certified, not yet rated

Home Health Compare

Medicare certified
Since 2002

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Reviews of this Maxim Healthcare home health and hospice office are split between employees, who describe strong training and career growth, and families, who report serious concerns about staffing and care quality. One family alleges a loved one was physically abused by a caregiver and that management dismissed their evidence.

What reviewers praise

  • Employees describe strong training and development programs
  • Staff report being treated well by recruiters
  • Company reportedly focuses on employee recognition and advancement

What reviewers flag

  • Reviewers report not enough nurses on staff
  • Nurses reportedly call off without notice, leaving clients uncovered
  • One report of a nurse falling asleep while on duty
  • One serious report of alleged patient abuse and cover-up by management

AI-generated from reviews and community data.

Maxim Healthcare Canton, OH Regional Office is a home health agency serving Canton, Ohio offering Home Health. Families rate it 3.5 out of 5 across 13 reviews.

About Maxim Healthcare Canton, OH Regional Office

Maxim Healthcare Canton, OH Regional Office is a home health agency serving clients in their homes throughout the Canton area. The agency has been Medicare-certified since 2002 and is independently operated.

Through Medicare, the agency provides skilled nursing and home health aide visits to help clients with medical and personal care needs at home.

Types of Care at Maxim Healthcare Canton, OH Regional Office

Home Health

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Reviews of Maxim Healthcare Canton, OH Regional Office

3.5overall · 13 ratings combined

3.5★ on Google (13)

Ameelia Donovan-faust

Feb 2026

via Google ↗ · Report

First off this place doesn’t have enough nurses and the nurses they do have call off whenever the company will sometimes give you a call to let you know or they just won’t call at all they will leave you without a nurse. Nurses not knowing what they are doing or even falling asleep on a patient this place is honestly just ridiculous been with them for a while and probably got one decent nurse that we liked from there so I would strongly recommend somewhere else to go that has their stuff together.

Lee

Sep 2025

via Google ↗ · Report

I have a family member who was abused by staff and management didn't do anything but tried to cover it up attorneys please reach out. Julie and Vanessa need to be held accountable. Julie would drop my uncle in the floor and leave him there has bruises all over i confronted her and she walked out in the middle of her shift i made a report her supervisor Vanessa came out to review my evidence I had been building up, she told me not to contact them anymore and left. Please any attorneys willing to review my evidence and will take the case reach out thank you. I also have video of her dropping him in the floor tryin to force him to walk after physical therapy said it isnt safe for him to walk since he was weak.

Ja’Onteria

Jun 2024

via Google ↗ · Report

As an employee, Maxim had been very helpful with the onboarding process. Sandra my recruiter , Kaitlyn and Ashley are very helpful and nice. They are patient with their employees and always making sure their employees are comfortable with the homes they are in. I will recommend this company to anyone looking for hours.

Denise Holben

Feb 2023

via Google ↗ · Report

I have been working here for over 5 years. I have never worked for a company that is more focused on employee recognition and helping everyone reach goals and advance in the company. This office truly cares about their patients and strives to provide quality services to our clients.

Scott Thompson

Jul 2018

via Google ↗ · Report

I have worked at Maxim for 10+ years. Over that time our company has dedicated time and resources to ensuring we can provide the best staff possible to our clients. As you research agencies be sure to ask about their training and development programs for staff. We have national recognize training programs I would be happy to discuss with anyone pursuing employment opportunities or a healthcare provider.

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Medicare Quality of Care

Maxim Healthcare Canton, OH Regional Office is a Medicare-certified home health agency (certified since 2002). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

Not yet rated. Medicare needs a minimum number of recent patients before it publishes a star rating.

Services offered

  • Skilled nursing
  • Home health aide

How patients did

  • Care started within 2 days of referral80%US 94%
  • Patients who had a fall with major injury (lower is better)0%US 1%

Service area

Maxim Healthcare Canton, OH Regional Office reports serving 45 ZIP codes, including Akron, Canton, Massillon, Alliance, Atwater, Barberton, Brewster, Canal Fulton, Carrollton, Clinton and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 368007. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does Maxim Healthcare Canton, OH Regional Office offer?

Maxim Healthcare Canton, OH Regional Office offers Home Health.

Where is Maxim Healthcare Canton, OH Regional Office located?

Maxim Healthcare Canton, OH Regional Office is located at 2014 Champions Gateway in Canton, Ohio.

What do families say about Maxim Healthcare Canton, OH Regional Office?

Maxim Healthcare Canton, OH Regional Office carries a 3.5 out of 5 rating from 13 Google reviews. Reviews of this Maxim Healthcare home health and hospice office are split between employees, who describe strong training and career growth, and families, who report serious concerns about staffing and care quality. One family alleges a loved one was physically abused by a caregiver and that management dismissed their evidence. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

Does Medicare cover care from Maxim Healthcare Canton, OH Regional Office?

Yes. Maxim Healthcare Canton, OH Regional Office is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits.

Do I need a referral to use Maxim Healthcare Canton, OH Regional Office?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit Maxim Healthcare Canton, OH Regional Office?

Submit the Request Information form on this page, or contact Maxim Healthcare Canton, OH Regional Office directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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Nearby Communities

Other senior living options within 25 miles of Canton.

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