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Max Care Home Health Services is an in-home care agency in Roselle, Illinois, offering both skilled nursing/therapy and non-medical support like bathing, meal prep, and companionship. Most reviewers praise the staff's professionalism and responsiveness, especially with therapy and transportation coordination, though one detailed review describes serious scheduling and consent problems.
AI-generated from reviews and community data.
Max Care Home Health Services is a home health agency serving Roselle, Illinois offering Home Health. Families rate it 4.8 out of 5 across 42 reviews.
Max Care Home Health Services provides in-home skilled and non-skilled care services in Roselle, Illinois. The agency delivers patient-centered care through a bilingual, qualified staff trained in both clinical and non-clinical caregiving.
Services offered include nursing care, physical therapy, occupational therapy, speech therapy, home health aide support, and non-emergency medical transportation. The organization's non-medical supportive services focus on activities of daily living such as bathing, dressing, meal preparation, grooming, and companionship.
Max Care Home Health Services has operated since 2007 and maintains certifications from the Joint Commission-JCAHO, IDoA, and IDPH. The agency emphasizes a proactive, integrated approach to elderly healthcare, combining social, psychosocial, medical, and non-medical aspects of care through an extensive care connection network.
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Help Me Choose4.8overall · 42 ratings combined
4.8★ on Google (42)
Sylvia Wells
May 2026
My mom is a client at Max Care Absolutely wonderful company! Professional and very knowledgeable! And if you’re needing help Monica (supervisor) is always available for any questions and assistance!!! Highly recommend this company!!! Outstanding service!!
Donna Czesak
Mar 2026
Monica and David have been wonderful in providing information and therapy for my mom that had a stroke recently. Highly recommend this Home health services! Only regret is I with I found them sooner .
Nevzat Fejzuli
Dec 2025
Great place, friendly workers and managers, following all steps needed for the best care and support. They care for both parties for patients and caregivers Highly recommended
Tahirwafaa
Aug 2025
You reach out to a home agency for help and assistance, not to add headache and stress—which is all we received from this agency. They have shown repeated negligence and disorganization. We experienced multiple last-minute cancellations (sometimes without any caregiver being informed), we were forced to take a specific number of caregiver hours per week even though the insurance clearly stated that our hours are monthly and can be used any week as needed—my work schedule changes and based on that a caregiver is required, and sometimes hours cannot be forced if we are out of town during a specific month. In addition, we were pressured to accept nursing services we had already declined. They also made my husband sign forms with unchecked options and never gave us copies, leaving them free to add any services without our consent. Their physical therapist was unprepared, unqualified, and unprofessional; her whole concern during the first visit was to know my husband’s work before his condition and not just my work but even my title! She failed to provide proper care or an individualized plan. A home care agency should prioritize compassion and professionalism, but unfortunately, this agency has failed on all counts. Instead, this agency prioritizes business that is done in an unprofessional manner. I strongly advise families to look elsewhere for reliable, respectful, and competent care.
Ricardo Soto
Apr 2025
I have recently started using Max Care for my transportation needs to and from the hospital appointments. Aj made the process very easy for me to get all the appointments scheduled. It’s been a great experience for me using them. Everyone from the office and/or the drivers are amazing. Professional, friendly, knowledgeable service. Their vehicles awesome!!
Max Care Home Health Services is a Medicare-certified home health agency (certified since 2011). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
Not yet rated. Medicare needs a minimum number of recent patients before it publishes a star rating.
Services offered
Hospital outcomes
Service area
Max Care Home Health Services reports serving 10 ZIP codes, including Hoffman Estates, Addison, Bloomingdale, Elk Grove Village, Glendale Heights, Itasca, Naperville, Roselle, Saint Charles. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 148256. National figures are the average across all certified agencies.
Max Care Home Health Services offers Home Health.
Max Care Home Health Services is located at 490 W Lake St #03 in Roselle, Illinois.
Max Care Home Health Services is an in-home care agency in Roselle, Illinois, offering both skilled nursing/therapy and non-medical support like bathing, meal prep, and companionship. Most reviewers praise the staff's professionalism and responsiveness, especially with therapy and transportation coordination, though one detailed review describes serious scheduling and consent problems.
Yes. Max Care Home Health Services is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits.
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
Submit the Request Information form on this page to connect with Max Care Home Health Services and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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