Tammi Bernard
Jun 2026
Staff was friendly and helpful. They were able to answer all the questions that I had. The residents seemed to be relaxed and adjusted well to their current environment.
1 / 5CMS Care Compare
Families and residents describe Matthews Memorial as a clean, welcoming skilled nursing facility with friendly, attentive staff who respond quickly to requests. Reviewers highlight strong care during recovery from surgery or serious medical events, with several praising the overall experience.
AI-generated from reviews and community data.
Matthews Memorial Health Care is a senior living community in Alexandria, Louisiana offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 4.3 out of 5 across 62 reviews.
Matthews Memorial Health Care Center is a skilled nursing and rehabilitation facility in Alexandria, Louisiana, offering short-term recovery, rehabilitation, and long-term residential care depending on individual needs.
The community provides skilled nursing services for patients recovering from surgery or hospital stays, with the goal of helping individuals return home safely. For those requiring rehabilitation following joint replacement surgery or medical events such as heart attacks or strokes, the facility offers therapeutic services designed to increase mobility, strength, and functional ability. Long-term care is also available for individuals who need regular medical monitoring in a homelike environment.
Matthews Memorial features private rooms, which the community notes have been shown in studies to decrease the risk of acquiring and spreading infections. The facility maintains close working relationships with regional medical facilities including Rapides Regional, St. Francis Cabrini, Health South, and Oceans to facilitate transitions and nursing home arrangements.
The community emphasizes activities and programming designed to nurture the body, mind, and spirit for its residents, with staff available to guide individuals through their care process and help ensure they receive the services needed to reach their optimal level of health and well-being.
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Help Me Choose4.3overall · 62 ratings combined
4.3★ on Google (62)
Tammi Bernard
Jun 2026
Staff was friendly and helpful. They were able to answer all the questions that I had. The residents seemed to be relaxed and adjusted well to their current environment.
Mallori Wilson
Apr 2026
Friendly and helpful staff! They take great care of their residents.
Ashley Metcalf
Apr 2026
Lots of smiles and help from the staff, very welcoming facility
Evelyn Johnson
Aug 2025
My grandmother lives here. The workers are friendly, hardworking staff, they are attentive to the patients needs and protect their rights. It's very clean and if u have any questions or request they fulfill them in a timely manner.
Robert Woodman
Jul 2025
Hello from Telabagastan Philippines. I'm Robert Woodman and was there from April till July 26 and within a few weeks I flew here and finishing up my recovery. I was the one that had gangrene across my abdomen and had a long recovery. This nursing home was wonderful, I was treated with respect and had great care there. If I need to go back to a nursing home then this the one I wish for. I need help to communicate with a few residents there, can somebody from this nursing home send me private message through my Facebook messenger Robert Woodman. Because I want to reach out to other patients there who are my friends.
10 inspection visits in the last three years, 33 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Reasonably accommodate the needs and preferences of each resident.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected May 11, 2026
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 6, 2026
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 7, 2026
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 7, 2026
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 7, 2026
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 7, 2026
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 7, 2026
Provide enough food/fluids to maintain a resident's health.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 7, 2026
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 7, 2026
Ensure services provided by the nursing facility meet professional standards of quality.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Nov 13, 2025
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 11, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 8, 2024
Provide safe, appropriate pain management for a resident who requires such services.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 8, 2024
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 8, 2024
Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 8, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 8, 2024
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 8, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 8, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected May 29, 2024
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 29, 2024
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 29, 2024
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 20, 2023
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 23, 2023
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 23, 2023
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 23, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 23, 2023
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 23, 2023
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 23, 2023
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Sep 8, 2023
Respond appropriately to all alleged violations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 8, 2023
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 8, 2023
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 8, 2023
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 8, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Matthews Memorial Health Care offers Skilled Nursing / Long Term Care.
Matthews Memorial Health Care is located at 5100 Jackson Street Ext. in Alexandria, Louisiana.
Families and residents describe Matthews Memorial as a clean, welcoming skilled nursing facility with friendly, attentive staff who respond quickly to requests. Reviewers highlight strong care during recovery from surgery or serious medical events, with several praising the overall experience.
Matthews Memorial Health Care had 10 government inspection visits in the last three years, with 33 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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