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Matthews Memorial Health Care

5100 Jackson Street Ext.

4.3(62 ratings)· Alexandria average: 4.4

Matthews Memorial Health Care, photo 11 / 5

Quick Facts

Total units
124
Medicare rating
2 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
124
Room type
Private rooms to reduce infection risk
Hospital partnerships
Close ties with Rapides Regional, Cabrini, others
Care focus
Short-term rehab after joint replacement, stroke, heart attack

What Families Think

Families and residents describe Matthews Memorial as a clean, welcoming skilled nursing facility with friendly, attentive staff who respond quickly to requests. Reviewers highlight strong care during recovery from surgery or serious medical events, with several praising the overall experience.

The Good

  • Friendly, helpful, and hardworking staff
  • Attentive to patient needs and rights
  • Facility described as very clean
  • Requests fulfilled in a timely manner
  • Positive recovery experience after serious illness

AI-generated from reviews and community data.

Matthews Memorial Health Care is a senior living community in Alexandria, Louisiana offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 4.3 out of 5 across 62 reviews.

About Matthews Memorial Health Care

Matthews Memorial Health Care Center is a skilled nursing and rehabilitation facility in Alexandria, Louisiana, offering short-term recovery, rehabilitation, and long-term residential care depending on individual needs.

The community provides skilled nursing services for patients recovering from surgery or hospital stays, with the goal of helping individuals return home safely. For those requiring rehabilitation following joint replacement surgery or medical events such as heart attacks or strokes, the facility offers therapeutic services designed to increase mobility, strength, and functional ability. Long-term care is also available for individuals who need regular medical monitoring in a homelike environment.

Matthews Memorial features private rooms, which the community notes have been shown in studies to decrease the risk of acquiring and spreading infections. The facility maintains close working relationships with regional medical facilities including Rapides Regional, St. Francis Cabrini, Health South, and Oceans to facilitate transitions and nursing home arrangements.

The community emphasizes activities and programming designed to nurture the body, mind, and spirit for its residents, with staff available to guide individuals through their care process and help ensure they receive the services needed to reach their optimal level of health and well-being.

Types of Care at Matthews Memorial Health Care

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of Matthews Memorial Health Care

4.3overall · 62 ratings combined

4.3★ on Google (62)

Tammi Bernard

Jun 2026

via Google

Staff was friendly and helpful. They were able to answer all the questions that I had. The residents seemed to be relaxed and adjusted well to their current environment.

Mallori Wilson

Apr 2026

via Google

Friendly and helpful staff! They take great care of their residents.

Ashley Metcalf

Apr 2026

via Google

Lots of smiles and help from the staff, very welcoming facility

Evelyn Johnson

Aug 2025

via Google

My grandmother lives here. The workers are friendly, hardworking staff, they are attentive to the patients needs and protect their rights. It's very clean and if u have any questions or request they fulfill them in a timely manner.

Robert Woodman

Jul 2025

via Google

Hello from Telabagastan Philippines. I'm Robert Woodman and was there from April till July 26 and within a few weeks I flew here and finishing up my recovery. I was the one that had gangrene across my abdomen and had a long recovery. This nursing home was wonderful, I was treated with respect and had great care there. If I need to go back to a nursing home then this the one I wish for. I need help to communicate with a few residents there, can somebody from this nursing home send me private message through my Facebook messenger Robert Woodman. Because I want to reach out to other patients there who are my friends.

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Ask about availability, pricing, or a tour. Your details go only to Matthews Memorial Health Care, never sold or shared.

Government Inspection History

10 inspection visits in the last three years, 33 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Apr 9, 2026Health Complaint1 citation
  • Reasonably accommodate the needs and preferences of each resident.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected May 11, 2026

Feb 11, 2026Health Complaint1 citation
  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 6, 2026

Dec 4, 2025Fire Safety StandardHealth ComplaintHealth Standard7 citations
  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 7, 2026

  • Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 7, 2026

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 7, 2026

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 7, 2026

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 7, 2026

  • Provide enough food/fluids to maintain a resident's health.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 7, 2026

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 7, 2026

Sep 29, 2025Health Complaint1 citation
  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Nov 13, 2025

Nov 20, 2024Health Complaint1 citation
  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 11, 2024

Sep 10, 2024Fire Safety StandardHealth Standard7 citations
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 8, 2024

  • Provide safe, appropriate pain management for a resident who requires such services.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 8, 2024

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 8, 2024

  • Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 8, 2024

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 8, 2024

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 8, 2024

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 8, 2024

May 2, 2024Health Complaint3 citations
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected May 29, 2024

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 29, 2024

  • Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 29, 2024

Oct 25, 2023Health Complaint1 citation
  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 20, 2023

Oct 4, 2023Fire Safety StandardHealth Standard6 citations
  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 23, 2023

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 23, 2023

  • Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 23, 2023

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 23, 2023

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 23, 2023

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 23, 2023

Aug 7, 2023Health Complaint5 citations
  • Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Sep 8, 2023

  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 8, 2023

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 8, 2023

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 8, 2023

  • Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 8, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Matthews Memorial Health Care offer?

Matthews Memorial Health Care offers Skilled Nursing / Long Term Care.

Where is Matthews Memorial Health Care located?

Matthews Memorial Health Care is located at 5100 Jackson Street Ext. in Alexandria, Louisiana.

What do families say about Matthews Memorial Health Care?

Families and residents describe Matthews Memorial as a clean, welcoming skilled nursing facility with friendly, attentive staff who respond quickly to requests. Reviewers highlight strong care during recovery from surgery or serious medical events, with several praising the overall experience.

How did Matthews Memorial Health Care do on recent health and safety inspections?

Matthews Memorial Health Care had 10 government inspection visits in the last three years, with 33 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Matthews Memorial Health Care?

Submit the Request Information form on this page to connect with Matthews Memorial Health Care and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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