Quick Facts
- Medicare quality
- 3.5 of 5 stars
- Medicare certified
- Since 2003
Home Health Compare
Matrix Home Health Services is a home health agency serving El Paso, Texas offering Home Health. Families rate it 2.6 out of 5 across 20 reviews.
About Matrix Home Health Services
Matrix Home Health Services is a Medicare-certified home health agency serving El Paso, TX and has been Medicare certified since 2003. Services offered in the home include skilled nursing, physical therapy, occupational therapy, speech therapy, medical social services and home health aide visits. The agency is privately owned.
Medicare rates the quality of patient care at Matrix Home Health Services 3.5 out of 5 stars, based on how quickly care starts, how often patients improve at walking, bathing and managing medications, and how often they are readmitted to the hospital.
Home health is short-term, doctor-ordered clinical care at home, typically after a hospital stay or during recovery, and Medicare covers it in full when the patient qualifies. Families who need ongoing help with daily living, such as bathing, meals and companionship, should also compare non-medical home care agencies nearby.
Types of Care at Matrix Home Health Services
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2.6overall · 20 ratings combined
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Medicare Quality of Care
Matrix Home Health Services is a Medicare-certified home health agency (certified since 2003). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
3.5 / 5
Medicare star rating
Services offered
- Skilled nursing
- Physical therapy
- Occupational therapy
- Speech therapy
- Medical social services
- Home health aide
What patients say
4.0 / 5 patient survey rating
- Would definitely recommend the agency82%US 79%
- Rated their overall care 9 or 10 out of 1087%US 85%
- Care was given in a professional way91%US 89%
- The team communicated well86%US 86%
- The team discussed medicines, pain and home safety75%US 82%
310 completed patient surveys, 19% response rate.
Hospital outcomes
- Discharged to the community86%US 80%Better than
- Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
- Preventable hospital visits during care (lower is better)9%US 11%Same as
How patients did
- Care started within 2 days of referral100%US 94%
- Patients got better at walking or moving around86%US 83%
- Patients got better at getting in and out of bed89%US 83%
- Patients got better at bathing91%US 86%
- Patients' breathing improved87%US 85%
- Patients got better at taking medications correctly85%US 81%
- Patients who had a fall with major injury (lower is better)1%US 1%
- Patients with new or worsened pressure ulcers (lower is better)0%US 0%
- Discharge function score met or exceeded expectations60%US 61%
Service area
Matrix Home Health Services reports serving 28 ZIP codes, including El Paso, Anthony, Canutillo, Clint, Fabens, San Elizario, Tornillo. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 679217. National figures are the average across all certified agencies.
Frequently Asked Questions
What types of care does Matrix Home Health Services offer?
Matrix Home Health Services offers Home Health.
Where is Matrix Home Health Services located?
Matrix Home Health Services is located at 11351 James Watt, Building C 400 in El Paso, Texas.
Does Medicare cover care from Matrix Home Health Services?
Yes. Matrix Home Health Services is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 3.5 out of 5 stars.
Do I need a referral to use Matrix Home Health Services?
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
How can families visit Matrix Home Health Services?
Submit the Request Information form on this page to connect with Matrix Home Health Services and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Matrix Home Health Services? Claim this listing to update photos, pricing, and details. It's free.
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