MyLivingChoice

Masters In Home Care, LLC

40 Cold Spring Rd Ste 3

4(4 ratings)· Rocky Hill average: 4.3

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Masters In Home Care, LLC logo
Masters In Home Care, LLC, photo 1

Quick Facts

Medicare quality
4.0 of 5 stars

Home Health Compare

Medicare certified
Since 2014
Partners with other communities
Provides outside home health support to senior communities

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Masters In Home Care is a small home health and hospice agency in Rocky Hill, Connecticut, with a mix of reviews. Some families and partner communities praise the staff as friendly, responsive, and professional, while at least one review describes inconsistent scheduling and rushed care.

What reviewers praise

  • Staff described as friendly and helpful
  • Responsive to client questions about services
  • Valued as a professional partner by other communities

What reviewers flag

  • One report of rushed, ineffective exercise guidance
  • One report of unreliable arrival within promised time window

AI-generated from reviews and community data.

Masters In Home Care, LLC is a home health agency serving Rocky Hill, Connecticut offering At-Home Care and Home Health. Amenities include Emergency Call System, Wheelchair Accessible and 24-Hour Staff. Families rate it 4.0 out of 5 across 4 reviews.

About Masters In Home Care, LLC

Masters In Home Care, LLC is a home health agency serving clients in Rocky Hill, Connecticut. The agency has been Medicare-certified since 2014 and operates as a proprietary provider.

The agency offers skilled nursing, physical therapy, occupational therapy, speech therapy, medical social services, and home health aide visits. It holds a CMS quality rating of 4.0 out of 5 stars.

Types of Care at Masters In Home Care, LLC

At-Home CareHome Health

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Medication Management

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Reviews of Masters In Home Care, LLC

4overall · 4 ratings combined

4★ on Google (4)

Henry Liu

Mar 2026

via Google ↗ · Report

Do not use their service unless you’re okay wasting time and money. Blind brother can’t see but couldn’t spend more than 10 minutes to guide him in doing the exercises properly and left to come back the following week the same result. They give you a 30 min window of when they’ll show up but most times they just show up when they please instead. DO NOT GO MASTERS!!

Jessica Scalia

Oct 2022

via Google ↗ · Report

We use Masters at our community for various outside agency support. They are professional and responsive to our needs and are a pleasure to partner with!

John

Mar 2020

via Google ↗ · Report

Answered all of my questions in regards to their services! Very friendly staff and extremely helpful

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Medicare Quality of Care

Masters In Home Care, LLC is a Medicare-certified home health agency (certified since 2014). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

4.0 / 5

Medicare star rating

Services offered

  • Skilled nursing
  • Physical therapy
  • Occupational therapy
  • Speech therapy
  • Medical social services
  • Home health aide

What patients say

3.0 / 5 patient survey rating

  • Would definitely recommend the agency74%US 79%
  • Rated their overall care 9 or 10 out of 1085%US 85%
  • Care was given in a professional way88%US 89%
  • The team communicated well83%US 86%
  • The team discussed medicines, pain and home safety81%US 82%

319 completed patient surveys, 16% response rate.

Hospital outcomes

  • Discharged to the community90%US 80%Better than
  • Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
  • Preventable hospital visits during care (lower is better)13%US 11%Worse than

How patients did

  • Care started within 2 days of referral99%US 94%
  • Patients got better at walking or moving around92%US 83%
  • Patients got better at getting in and out of bed93%US 83%
  • Patients got better at bathing95%US 86%
  • Patients' breathing improved93%US 85%
  • Patients got better at taking medications correctly100%US 81%
  • Patients who had a fall with major injury (lower is better)1%US 1%
  • Patients with new or worsened pressure ulcers (lower is better)0%US 0%
  • Discharge function score met or exceeded expectations80%US 61%

Service area

Masters In Home Care, LLC reports serving 83 ZIP codes, including New Haven, Hartford, West Hartford, Hamden, New Britain, East Hartford, Manchester, Meriden, Middletown, Milford and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 077264. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does Masters In Home Care, LLC offer?

Masters In Home Care, LLC offers At-Home Care and Home Health.

Where is Masters In Home Care, LLC located?

Masters In Home Care, LLC is located at 40 Cold Spring Rd Ste 3 in Rocky Hill, Connecticut.

What do families say about Masters In Home Care, LLC?

Masters In Home Care, LLC carries a 4.0 out of 5 rating from 4 Google reviews. Masters In Home Care is a small home health and hospice agency in Rocky Hill, Connecticut, with a mix of reviews. Some families and partner communities praise the staff as friendly, responsive, and professional, while at least one review describes inconsistent scheduling and rushed care. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

Does Medicare cover care from Masters In Home Care, LLC?

Yes. Masters In Home Care, LLC is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 4.0 out of 5 stars.

Do I need a referral to use Masters In Home Care, LLC?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit Masters In Home Care, LLC?

Submit the Request Information form on this page, or contact Masters In Home Care, LLC directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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