Joan Andert
Feb 2025
I visit my cousin here regularly and she reports that caregivers are kind. K is always clean and well put together.
Mary Queen & Mother Center
7601 Watson Road
2.9(15 ratings)
1 / 4Quick Facts
- Total units
- 217
- Medicare rating
- 2 of 5
- Ownership
- Non profit, Church related
- Certified beds
- 217
- Religious services
- Catholic Mass offered six days weekly
- Monitoring technology
- Radar-based remote vital sign monitoring installed
- Stay flexibility
- Respite and short-term stays available
CMS Care Compare
What Families Think
Reviews for Mary Queen & Mother Center are sharply divided: several families describe serious lapses in care, including medication delays, dehydration, and unfriendly or dismissive staff, while at least one family reports consistently clean facilities and attentive, communicative caregivers. Common threads across the negative reviews include short-staffing, limited activities, and difficulty reaching administration.
The Good
- Facility described as consistently clean, no odors
- One family reports responsive staff and no bedsores
- Daily Mass and pastoral care support offered
- A few individual staff members praised as attentive and kind
The Bad
- Multiple reports of neglectful or dismissive caregiving
- One report of dangerous medication delay after surgery
- One report of dehydration leading to ER transfer
- Reports of unresponsive administration and poor family communication
AI-generated from reviews and community data.
About Mary Queen & Mother Center
Mary, Queen and Mother Center in Shrewsbury, Missouri is a skilled nursing facility specializing in short-term rehabilitation, long-term care, hospice and palliative care, and respite stays.
The facility's interdisciplinary care team includes nurses, certified nursing assistants, dietitians, rehabilitation therapists, and activities staff who address residents' physical, emotional, social, and spiritual needs. Family members are encouraged to communicate their loved ones' needs to the nursing staff to ensure the highest quality of care. The center has implemented radar-based remote monitoring technology through a partnership with Tapestry Health to monitor residents' vital signs while maintaining privacy and comfort.
Mary, Queen and Mother Center welcomes residents of all faiths and offers Mass six days a week in its chapel, with communion available for those unable to attend. Pastoral Care and Social Services staff support residents and families. The facility features beautiful common areas for gathering, provides three daily meals with special diet and room service options, and accepts Medicare and many health insurance plans.
Types of Care
Skilled Nursing / Long Term Care
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Help Me ChooseReviews
2.9overall · 15 ratings combined
2.9★ on Google (15)
Geralyn Timmons
Jan 2025
I was taken there from the hospital, at 7:00 p.m. I had just had a total shoulder replacement. When I got to Mary Queen they did not have any of my medicines which included my pain medication for my surgery. I did not get a pain pill until 8:00 in the morning the next day! There were other issues too but I'm not going to post those.
gnatmo
Dec 2024
I read a lot of the reviews before responding and sharing our experiences. My mother in law moved in July of 2021. She was on hospice. Within a couple of months with the improved care she was taken off Hospice. We would come to visit at different times of day and she was always well cared for. I remember nursing homes from my childhood they smelled terrible. This facility NEVER smells bad. I don’t quite know how they do it. Mom wears depends and she has never had a complaint about supplies or care. I always find the facility to be very clean. My one ding is the food. I have never eaten it but it looks unappealing. Not that I would expect a 5 star restaurant or anything. It’s just not particularly good looking, not that mom has ever complained. The staff are always happy to answer any questions. They call promptly if any problems arise. I have no concerns about the care mom receives. She’s in a wheelchair. She’s never had a bedsore or anything.
Margie Morrissey
Jun 2023
My sister was in rehab at Mary Queen and Mother and was treated with kindness and respect.
Lisa Pascoe
Oct 2022
My grandmother was transferred here after being in select care. After making lots of progress at her former care facility she spent two days here and became dehydrated. Her blood pressure dropped so low that she had to be rushed to the ER. When I spoke to my grandma she said she was treated horribly by the caregivers. I would not recommend sending anyone that needs substantial care to this facility.
Frequently Asked Questions
What types of care does Mary Queen & Mother Center offer?
Mary Queen & Mother Center offers Skilled Nursing / Long Term Care.
Where is Mary Queen & Mother Center located?
Mary Queen & Mother Center is located at 7601 Watson Road in Shrewsbury, Missouri.
What do families say about Mary Queen & Mother Center?
Reviews for Mary Queen & Mother Center are sharply divided: several families describe serious lapses in care, including medication delays, dehydration, and unfriendly or dismissive staff, while at least one family reports consistently clean facilities and attentive, communicative caregivers. Common threads across the negative reviews include short-staffing, limited activities, and difficulty reaching administration.
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