Marquis Eugene Assisted Living

Chaylee Kelmparson

Jul 2026

via Google ↗

I came here to visit my grandmother, i met a lady named Melissa in memory care. She was incredibly kind, patient, and welcoming from the moment I walked in. She took the time to answer all of my questions, made the whole process easy, and genuinely cared about helping me. Great customer service like hers is hard to find, and I really appreciate everything she did. Thank you for making my experience such a positive one!

Alex the Great

May 2026

via Google ↗

I witnessed the new manager, Alisa or Melisa aggressively grab an employee by the shoulder during lunch time on May 12. In my opinion, the physical contact appeared inappropriate and unnecessary. A simple tap on the shoulder would have been more appropriate. You do not treat the employees that take care of my Nono in memory care.

Karissa Shropshire

Apr 2026

via Google ↗

This was by far one of the best memory cares I have ever seen. That was until January. In January a new admin came in. Absolutely one of the worst managers I have ever met in my life. She has zero respect for staff or residents. She sits in her office all day and never comes out to see the residents. She changed the lunch breaks and now people don’t get a lunch break until 2 hours before the shift is over. And if you miss your breaks the meds techs make you wait to go last. And the med techs are a joke. Most of them don’t even know what the heck they are doing. This was a beautiful facility until she came along. I wonder if corporate knows how badly she is running the place. I would give zero stars but I'm forced to give 1 star.

Mark Musgrave

Aug 2025

via Google ↗

Through family, work and friends, we've had considerable experience with half a dozen assisted living facilities in the Eugene area. The Marquis on Country Club is BY FAR the best. All assisted living facilities have high turnover and struggle with staffing, but the Marquis gets the job done better than the others - much better. Our elderly mother lived there happily for two and a half years, so we can speak with some authority. The Marquis' two best characteristics are: 1) The staff is consistently courteous, kind and caring. Always! 2) The staff and management are responsive. Never once did they push back on a concern. They always worked hard to fix any problem. This Marquis facility is clean, almost new, attractive, and well-maintained. Our mother was safe and secure there. We have not seen better, even at much higher prices. No place is perfect, but the folks at this Marquis work hard to be better. If we had to choose a place for a family member today, we would not hesitate to select the Marquis as our first and only pick.

Brandon West

Jun 2025

via Google ↗

HORRIBLE conditions for these unfortunate souls that have to live under the management of this establishment. I'm heartbroken for all those wonderful people. 💔<br><br>Do NOT leave your loved ones here UNLESS you can be on site a minimum of 5 days/wk to pick up the slack of their SEVERELY understaffed facility.<br><br>Every staff member there with the exception or 3 people are AMAZING people. But as the old saying goes, "it's pretty difficult to swim when your hands are tied behind your back in rough waters"