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Avamere Riverpark Of Eugene

425 Alexander Loop

2.6(50 ratings)· Eugene average: 3.4

Avamere Riverpark Of Eugene — photo 11 / 5

Quick Facts

Total units
119
Medicare rating
2 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
119
Respite care
Short-term respite stays available for caregivers
Therapy services
On-site occupational, physical, and speech therapy

What Families Think

Reviews of Avamere Riverpark of Eugene are sharply divided: several families praise the physical therapy team and describe compassionate, hardworking staff, while other reviewers report serious care lapses including dirty rooms, medication delays, and understaffing. A few reviewers also mention the facility feels older and in need of updates.

The Good

  • Physical, occupational, and speech therapy praised
  • Staff described as compassionate despite being busy
  • Common areas and rooms described as clean
  • Respite care available for family caregivers
  • Staff responsive to family questions and concerns

The Bad

  • Multiple reports of understaffing affecting care quality
  • One detailed report of dirty rooms and neglected hygiene
  • Complaints about food served cold or poor quality
  • One report facility did not respond to tour inquiry
  • One reviewer called the building older and run down

AI-generated from reviews and community data.

About Avamere Riverpark Of Eugene

Avamere Riverpark of Eugene is a skilled nursing and rehabilitation community in Eugene, Oregon, offering 119 beds and serving patients with skilled nursing, rehabilitation, long-term care, and respite care needs.

The community provides 24-hour care from trained and compassionate staff, with close collaboration between care teams and residents' physicians. Therapy services include occupational, physical, and speech-language therapy to help residents regain strength and independence after surgery or medical conditions requiring rehabilitation.

Respite care services are available for seniors while caregivers take needed breaks from full-time care responsibilities. The community emphasizes engaging activities and personalized care designed to enhance residents' quality of life and help them reach their personal goals.

Avamere Riverpark of Eugene has been recognized as one of Oregon's most admired companies by the Portland Business Journal and participates in the American Health Care Association's Quality Initiative Recognition Program.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

2.6overall · 50 ratings combined

2.6★ on Google (50)

Peter Smith

Jul 2025

via Google

We couldn’t be more grateful for the outstanding care our parents received at Avamere Riverpark of Eugene. From the moment they arrived, the staff showed genuine compassion, professionalism, and warmth. Every nurse, aide, and team member treated them with dignity and respect, and it brought our family great peace of mind knowing they were in such capable hands. The facility is clean, well-maintained, and has a calming atmosphere that truly feels like home. The therapy team was exceptional—patient, encouraging, and always focused on helping our parents regain strength and independence. The communication from staff to family was consistent and transparent, which we deeply appreciated. We wholeheartedly recommend Avamere Riverpark of Eugene to anyone seeking a high-quality skilled nursing facility for their loved ones. Thank you for making such a meaningful difference in our family’s life.

Diane Goodboe

Mar 2025

via Google

UPDATE 27 March 2025: I hoped to go see improvements to this facility since my first review. But I can't review this facility because they haven't responded to the email I sent from their own website a good 4 weeks ago. All I wanted was an appointment for a tour of long-term care. Given the fact they don't even read their own email I'm searching elsewhere for a place for my husband who's on hospice. --------------------------------- Maria Mick, good to hear there's new management but I still would not send anyone to Riverpark until I hear there's been a massive change in how they run that place and upped their staffing. My mother had to stay there 10 days in 2019 after partially breaking her hip. The PT staff were really good with her but the rest of her experience there was awful. Dirty rooms, sloppy housekeeping (if any at all), uncaring and poorly trained staff, delays in receiving meds, hot food left to go cold and cold food left to warm up to room temperature. Her roommate couldn't eat fish, listed that on her admittance papers, and was served fish twice. When informed of this error they offered her a peanut butter and jelly sandwich. I ended up getting take-out every day either for lunch or dinner for both women out of my own pocket, just for nutrition's sake. No one working there ever spoke to me about that. Had we but known about the lawsuit on behalf of that elderly couple that died there before letting PeaceHealth send my mother to Riverpark we would have opted for Green Valley, where she ended up a year later for a week. Totally different experience there. I also saw staff recording care as delivered that was not delivered to my mom's roommate. Fortunately for both of them we weren't in COVID back then and I was allowed to stay all day and all evening, so I did personal care and cleaned the room for both women. They also admitted my mother as a non-Medicare patient even though PeaceHealth sent her over as a Medicare patient. This limited the number of PT sessions she was given. We never did get that straightened out before she was discharged.

Shelly Sundberg

Mar 2025

via Google

My 90-year old father recently spent a month at Avamere Riverpark to rehab after a hip fracture and replacement. The staff at Riverpark did a wonderful job with physical therapy, wound care, general nursing, bathing, meals, and social work. The staff were all very responsive to any concerns or questions I raised during visits or phone calls and took pride in their work. They also provided me with a lot of support and practical counsel for transporting my dad a long distance upon discharge. The main downside of Riverpark was that while the rooms and community areas are clean and well-maintained, the facility is older and a bit run down.

Ellee Casper

Oct 2024

via Google

This is a great place for your parents, grandparents or any elderly relatives, especially if you hate them. If you grew up with abusive parents and you want them to suffer and feel isolated and ignored, send them here. The staff here works hard ensuring people feel like they are worth nothing and less than human. I highly recommend them, they excell and being cruel, dismissive and rude. Way to go guys! Thanks for so enthusiastically spreading the misery and for knowing just how close you can get to the line of neglect before you cross it. I'm so impressed, I wish I was as talented as you all. But damnit, I'm one of those overly compassionate, empathetic, bleeding heart liberals who has the audacity to actually care about people. But at least I can rely on all you warriors of heartlessness!

JL Olsen

Dec 2022

via Google

The staff is awesome the patient staff ratio is way over. The poor CNAs are run ragged but still keep their smiles. Med aides and nurses very compassionate. Physical therapy I think is over maxed my mom was not getting enough rehab the therapy room is amazing if only they would use it more. The facility is nice and people are amazing just under staffed. Food was not great at all! So more people and better food! Please please give staff a pat they are doing amazing at trying to keep up. I heard one CNA, Isaac getting the business from a patient and he stayed ever so sweet and calmed him down. My mom said he was the kindest young man to her even when she was grumpy! I would suggest white boards in patients rooms so they know who is on and times and the date it is also turn lights on don't let them sit in the dark! A few suggestions however they take care of their residents and I didn't hear on complaint from a resident and my my mom had a few roommates. Caring staff they are so great!

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Frequently Asked Questions

What types of care does Avamere Riverpark Of Eugene offer?

Avamere Riverpark Of Eugene offers Skilled Nursing / Long Term Care.

Where is Avamere Riverpark Of Eugene located?

Avamere Riverpark Of Eugene is located at 425 Alexander Loop in Eugene, Oregon.

What do families say about Avamere Riverpark Of Eugene?

Reviews of Avamere Riverpark of Eugene are sharply divided: several families praise the physical therapy team and describe compassionate, hardworking staff, while other reviewers report serious care lapses including dirty rooms, medication delays, and understaffing. A few reviewers also mention the facility feels older and in need of updates.

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