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Avamere Riverpark Of Eugene

425 Alexander Loop

2.6(50 ratings)· Eugene average: 4.1

Avamere Riverpark Of Eugene, photo 11 / 5

Quick Facts

Total units
119
Medicare rating
2 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
119
Respite care
Short-term respite stays available for caregivers
Therapy services
On-site occupational, physical, and speech therapy

What Families Think

Reviews of Avamere Riverpark of Eugene are sharply divided: several families praise the physical therapy team and describe compassionate, hardworking staff, while other reviewers report serious care lapses including dirty rooms, medication delays, and understaffing. A few reviewers also mention the facility feels older and in need of updates.

The Good

  • Physical, occupational, and speech therapy praised
  • Staff described as compassionate despite being busy
  • Common areas and rooms described as clean
  • Respite care available for family caregivers
  • Staff responsive to family questions and concerns

The Bad

  • Multiple reports of understaffing affecting care quality
  • One detailed report of dirty rooms and neglected hygiene
  • Complaints about food served cold or poor quality
  • One report facility did not respond to tour inquiry
  • One reviewer called the building older and run down

AI-generated from reviews and community data.

Avamere Riverpark Of Eugene is a senior living community in Eugene, Oregon offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 2.6 out of 5 across 50 reviews.

About Avamere Riverpark Of Eugene

Avamere Riverpark of Eugene is a skilled nursing and rehabilitation community in Eugene, Oregon, offering 119 beds and serving patients with skilled nursing, rehabilitation, long-term care, and respite care needs.

The community provides 24-hour care from trained and compassionate staff, with close collaboration between care teams and residents' physicians. Therapy services include occupational, physical, and speech-language therapy to help residents regain strength and independence after surgery or medical conditions requiring rehabilitation.

Respite care services are available for seniors while caregivers take needed breaks from full-time care responsibilities. The community emphasizes engaging activities and personalized care designed to enhance residents' quality of life and help them reach their personal goals.

Avamere Riverpark of Eugene has been recognized as one of Oregon's most admired companies by the Portland Business Journal and participates in the American Health Care Association's Quality Initiative Recognition Program.

Types of Care at Avamere Riverpark Of Eugene

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Security

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Avamere Riverpark Of Eugene

2.6overall · 50 ratings combined

2.6★ on Google (50)

Peter Smith

Jul 2025

via Google

We couldn’t be more grateful for the outstanding care our parents received at Avamere Riverpark of Eugene. From the moment they arrived, the staff showed genuine compassion, professionalism, and warmth. Every nurse, aide, and team member treated them with dignity and respect, and it brought our family great peace of mind knowing they were in such capable hands. The facility is clean, well-maintained, and has a calming atmosphere that truly feels like home. The therapy team was exceptional—patient, encouraging, and always focused on helping our parents regain strength and independence. The communication from staff to family was consistent and transparent, which we deeply appreciated. We wholeheartedly recommend Avamere Riverpark of Eugene to anyone seeking a high-quality skilled nursing facility for their loved ones. Thank you for making such a meaningful difference in our family’s life.

Diane Goodboe

Mar 2025

via Google

UPDATE 27 March 2025: I hoped to go see improvements to this facility since my first review. But I can't review this facility because they haven't responded to the email I sent from their own website a good 4 weeks ago. All I wanted was an appointment for a tour of long-term care. Given the fact they don't even read their own email I'm searching elsewhere for a place for my husband who's on hospice. --------------------------------- Maria Mick, good to hear there's new management but I still would not send anyone to Riverpark until I hear there's been a massive change in how they run that place and upped their staffing. My mother had to stay there 10 days in 2019 after partially breaking her hip. The PT staff were really good with her but the rest of her experience there was awful. Dirty rooms, sloppy housekeeping (if any at all), uncaring and poorly trained staff, delays in receiving meds, hot food left to go cold and cold food left to warm up to room temperature. Her roommate couldn't eat fish, listed that on her admittance papers, and was served fish twice. When informed of this error they offered her a peanut butter and jelly sandwich. I ended up getting take-out every day either for lunch or dinner for both women out of my own pocket, just for nutrition's sake. No one working there ever spoke to me about that. Had we but known about the lawsuit on behalf of that elderly couple that died there before letting PeaceHealth send my mother to Riverpark we would have opted for Green Valley, where she ended up a year later for a week. Totally different experience there. I also saw staff recording care as delivered that was not delivered to my mom's roommate. Fortunately for both of them we weren't in COVID back then and I was allowed to stay all day and all evening, so I did personal care and cleaned the room for both women. They also admitted my mother as a non-Medicare patient even though PeaceHealth sent her over as a Medicare patient. This limited the number of PT sessions she was given. We never did get that straightened out before she was discharged.

Shelly Sundberg

Mar 2025

via Google

My 90-year old father recently spent a month at Avamere Riverpark to rehab after a hip fracture and replacement. The staff at Riverpark did a wonderful job with physical therapy, wound care, general nursing, bathing, meals, and social work. The staff were all very responsive to any concerns or questions I raised during visits or phone calls and took pride in their work. They also provided me with a lot of support and practical counsel for transporting my dad a long distance upon discharge. The main downside of Riverpark was that while the rooms and community areas are clean and well-maintained, the facility is older and a bit run down.

Ellee Casper

Oct 2024

via Google

This is a great place for your parents, grandparents or any elderly relatives, especially if you hate them. If you grew up with abusive parents and you want them to suffer and feel isolated and ignored, send them here. The staff here works hard ensuring people feel like they are worth nothing and less than human. I highly recommend them, they excell and being cruel, dismissive and rude. Way to go guys! Thanks for so enthusiastically spreading the misery and for knowing just how close you can get to the line of neglect before you cross it. I'm so impressed, I wish I was as talented as you all. But damnit, I'm one of those overly compassionate, empathetic, bleeding heart liberals who has the audacity to actually care about people. But at least I can rely on all you warriors of heartlessness!

JL Olsen

Dec 2022

via Google

The staff is awesome the patient staff ratio is way over. The poor CNAs are run ragged but still keep their smiles. Med aides and nurses very compassionate. Physical therapy I think is over maxed my mom was not getting enough rehab the therapy room is amazing if only they would use it more. The facility is nice and people are amazing just under staffed. Food was not great at all! So more people and better food! Please please give staff a pat they are doing amazing at trying to keep up. I heard one CNA, Isaac getting the business from a patient and he stayed ever so sweet and calmed him down. My mom said he was the kindest young man to her even when she was grumpy! I would suggest white boards in patients rooms so they know who is on and times and the date it is also turn lights on don't let them sit in the dark! A few suggestions however they take care of their residents and I didn't hear on complaint from a resident and my my mom had a few roommates. Caring staff they are so great!

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Government Inspection History

5 inspection visits in the last three years, 51 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Mar 2, 2026Fire Safety StandardHealth ComplaintHealth Standard14 citations
  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 1, 2026

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 1, 2026

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 1, 2026

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 1, 2026

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 1, 2026

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 1, 2026

  • Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 1, 2026

  • Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 1, 2026

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 1, 2026

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 1, 2026

  • Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 1, 2026

  • Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 1, 2026

  • Ensure that residents are fully informed and understand their health status, care and treatments.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 1, 2026

  • Assess the resident when there is a significant change in condition

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 1, 2026

Jul 9, 2025Health Complaint2 citations
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Jul 8, 2025

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 17, 2025

Oct 11, 2024Fire Safety StandardHealth ComplaintHealth Standard17 citations
  • Meet other general requirements that are deficient.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 15, 2024

  • Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 31, 2024

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 31, 2024

  • Allow resident to participate in the development and implementation of his or her person-centered plan of care.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 31, 2024

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 31, 2024

  • Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 31, 2024

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 31, 2024

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 31, 2024

  • Provide activities to meet all resident's needs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 31, 2024

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 31, 2024

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 18, 2024

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 31, 2024

  • Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 31, 2024

  • Ensure that residents are free from significant medication errors.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 31, 2024

  • Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 31, 2024

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 20, 2024

  • Implement a program that monitors antibiotic use.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 31, 2024

Mar 28, 2024Health Complaint1 citation
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 4, 2024

Jun 30, 2023Fire Safety StandardHealth Standard17 citations
  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity G of L: actual harm, isolatedCorrected Jul 25, 2023

  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 25, 2023

  • Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 25, 2023

  • Allow residents to self-administer drugs if determined clinically appropriate.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 25, 2023

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 25, 2023

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 25, 2023

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 25, 2023

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 25, 2023

  • Provide medically-related social services to help each resident achieve the highest possible quality of life.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 25, 2023

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 25, 2023

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 25, 2023

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 25, 2023

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 25, 2023

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 25, 2023

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 25, 2023

  • Ensure that residents are fully informed and understand their health status, care and treatments.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 25, 2023

  • Allow resident to participate in the development and implementation of his or her person-centered plan of care.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 25, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Avamere Riverpark Of Eugene offer?

Avamere Riverpark Of Eugene offers Skilled Nursing / Long Term Care.

Where is Avamere Riverpark Of Eugene located?

Avamere Riverpark Of Eugene is located at 425 Alexander Loop in Eugene, Oregon.

What do families say about Avamere Riverpark Of Eugene?

Reviews of Avamere Riverpark of Eugene are sharply divided: several families praise the physical therapy team and describe compassionate, hardworking staff, while other reviewers report serious care lapses including dirty rooms, medication delays, and understaffing. A few reviewers also mention the facility feels older and in need of updates.

How did Avamere Riverpark Of Eugene do on recent health and safety inspections?

Avamere Riverpark Of Eugene had 5 government inspection visits in the last three years, with 51 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Avamere Riverpark Of Eugene?

Submit the Request Information form on this page to connect with Avamere Riverpark Of Eugene and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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Nearby Communities

Other senior living options within 25 miles of Eugene.