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Maple Healthcare

200 S Maple Street

3.7(7 ratings)

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Maple Healthcare, photo 11 / 6

Quick Facts

Total units
70
Medicare rating
2 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
70

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Maple Healthcare is a skilled nursing and long-term care facility in Hazen, Arkansas with a mixed reputation among a small number of reviewers. Some praise the staff as friendly and recommend the facility, while others describe serious lapses in care and cleanliness.

What reviewers praise

  • Staff described as good people
  • One reviewer highly recommends the facility

What reviewers flag

  • One report of a resident given food/drink against swallowing precautions after a stroke
  • One report of infrequent monitoring, with a resident's PICC line pulled out unnoticed for hours
  • One report of poorly trained staff and unsanitary conditions
  • One report citing a COVID outbreak and multiple deaths

AI-generated from reviews and community data.

Maple Healthcare is a senior living community in Hazen, Arkansas offering Skilled Nursing / Long Term Care. Amenities include Housekeeping, Emergency Call System and Private Bathroom. Families rate it 3.7 out of 5 across 7 reviews.

About Maple Healthcare

Maple Healthcare is a skilled nursing and long-term care community in Hazen, Arkansas, licensed for up to 70 residents. It is Medicare and Medicaid certified and operates as a for-profit facility with 24-hour staff, medication management, on-site nursing, and amenities including dietary accommodations, housekeeping, emergency call systems, private bathrooms, and wheelchair accessibility.

The community holds a CMS overall rating of 2 out of 5 stars. Reviews of Maple Healthcare are mixed, with concerns raised about staff training, sanitation, and care quality, while other reviewers report positive experiences with friendly staff and recommend the facility.

Types of Care at Maple Healthcare

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)

Community Amenities

  • 24-Hour Staff
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)

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Reviews of Maple Healthcare

3.7overall · 7 ratings combined

3.7★ on Google (7)

Tonya Erstine

Oct 2025

via Google ↗ · Report

We moved our mom to Maple Health. She had a stroke and was in ICU 4 days. The first morning I went in and she was drinking from a straw. She had a speech evaluation and an x-ray of her throat. She wasn’t swallowing very well: so her orders said no straw. Also they had her breakfast tray pulled in front of her . She can’t fed herself because of the stroke. The next afternoon I went in and she had pulled out her picc line. The nurse said it was in there at 11:30. This was 2:45. I said so no one has checked on her since 11:30. We were also told after the fact/ that they check on their residents every 2 hours. A lot can happen in 2 hours. Mom had to go back to the hospital by ambulance. We had to stay over night and got a new picc line the next morning. We did not got back tho Maple Health. I mean educate your nurses and CNA on what’s going on with a new resident. She could have aspired drinking from that straw. With all this being said. Our experience was absolutely HORRIBLE!!

john greer

Dec 2020

via Google ↗ · Report

Once a great local skilled nursing center. Now is a dump for the parent corporation. Poorly trained staff and unsanitary conditions have led to many health complaints and deaths. 100% covid positively 12-20-2020.

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Government Inspection History

3 inspection visits in the last three years, 14 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Jun 5, 2025Fire Safety StandardHealth Standard4 citations
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity H of L: actual harm, patternCorrected Jul 29, 2025

  • Ensure proper usage of power strips and extension cords.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 1, 2025

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 1, 2025

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 29, 2025

Mar 7, 2024Fire Safety StandardHealth Standard6 citations
  • Properly provide smoke detection systems in areas open to corridors.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 19, 2024

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 19, 2024

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 19, 2024

  • Allow residents to self-administer drugs if determined clinically appropriate.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 19, 2024

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 19, 2024

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 19, 2024

Dec 22, 2022Fire Safety StandardHealth Standard4 citations
  • Properly provide smoke detection systems in areas open to corridors.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 21, 2023

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 21, 2023

  • Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 21, 2023

  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 21, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Maple Healthcare offer?

Maple Healthcare offers Skilled Nursing / Long Term Care.

Where is Maple Healthcare located?

Maple Healthcare is located at 200 S Maple Street in Hazen, Arkansas.

What do families say about Maple Healthcare?

Maple Healthcare carries a 3.7 out of 5 rating from 7 Google reviews. Maple Healthcare is a skilled nursing and long-term care facility in Hazen, Arkansas with a mixed reputation among a small number of reviewers. Some praise the staff as friendly and recommend the facility, while others describe serious lapses in care and cleanliness. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How did Maple Healthcare do on recent health and safety inspections?

Maple Healthcare had 3 government inspection visits in the last three years, with 14 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Maple Healthcare?

Submit the Request Information form on this page, or contact Maple Healthcare directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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