4.1(19 ratings)· Shelton average: 4.1
Part of Prestige Senior Living · all operators · 24 communities · 4★ average
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An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Families of residents at Maple Glen generally describe attentive, respectful staff who help residents feel happier and safer, especially for one man in his 90s and a longtime female resident who enjoyed the rec room and activities. However, a few recent reviewers report a decline in front-desk coverage and a troubling posted message after a change in ownership, raising safety and professionalism concerns.
AI-generated from reviews and community data.
Maple Glen Assisted Living is a senior living community in Shelton, Washington offering Assisted Living. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 4.1 out of 5 across 19 reviews.
Maple Glen Assisted Living is a residential community in Shelton, Washington, licensed for up to 63 residents. The community offers 24-hour staffing, medication management, an emergency call system, housekeeping, wheelchair accessibility, and gathering spaces for social activities.
Reviewers describe notably mixed experiences. Several families reported that residents receive attentive care, with staff treating residents with respect and maintaining planned activities that run on schedule. One reviewer noted their relative's improved quality of life and stress level after moving in. However, other reviewers raised concerns about changes in service standards following a change in ownership, citing issues with lobby staffing and visitor check-in procedures that they viewed as safety gaps.
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Help Me Choose4.1overall · 19 ratings combined
4.1★ on Google (19)
Fran Stevens
Apr 2025
Unfortunately, since the new company bought Maple Glen, service has gone by the wayside. No one greets you when you visit. Often there is no staff in the lobby. This is a safety concern. The residents are vulnerable and safety should be the number one concern. I've visited many care facilities and most have a receptionist where you are asked to check in. Often it's a comprehensive checkin. No one greets or assesses safety at Maple Glen.
Michael A.
Jun 2024
The staff has taken great care of my Dad. He is happier than I have seen him in a long time. He is 94 years old and has some health challenges, but the staff watches over him and treats him with respect. I live out of state, so the way they take of him gives me some peace of mind. The office staff, including Selena and Sarah, are both very personal and professional. It has been a big plus having them in my Dad's corner as well. Thank you Maple Glen!
David Warila
May 2024
My wife have been here for almost a year and couldn't be happier. We've been through a rough time the last 3-4 years. Since being residents our stress level and quality of life have improved immensely. The staff her is wonderful and have gone above and beyond to keep it that way. Kudos to everyone at Maple Glen. If not for you...then who?❤️
Cathryn Johnson
May 2024
Love this facility. My Grandma lived here several years. She found her second love here and she really enjoyed the rec room. When covid hit and she was isolated to her room, I bought a TV for her and proceeded to teach her how to use it while talking on the phone. Once it opened up again she enjoyed the different options and activities that were planned and also ran on time! Great place with awesome workers that are good at what they do!
Wil Hen
Apr 2024
I couldn't imagine being a resident here and having to put up with such disrespect. I sincerely hope the residents here are safe and taken care of. This message I found posted at the front desk honestly makes me sick to my stomach.
Maple Glen Assisted Living offers Assisted Living.
Maple Glen Assisted Living is located at 1700 N 13th Loop Rd in Shelton, Washington.
Maple Glen Assisted Living carries a 4.1 out of 5 rating from 19 Google reviews. Families of residents at Maple Glen generally describe attentive, respectful staff who help residents feel happier and safer, especially for one man in his 90s and a longtime female resident who enjoyed the rec room and activities. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
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