Upper Class Home Care
Nov 2022
Everything about this place is just beautiful!
1 / 4Quick Facts
- Year opened
- 1985
- Care cost model
- Monthly fee stays fixed as care needs increase
- Pet policy
- Two dedicated dog parks on campus
What Families Think
Reviewers describe Willow Valley Communities as an activity-rich, well-maintained campus with strong security and a wide range of amenities. Most reviewers rate their experience highly, though one review raises concerns about staff morale and management consistency over time.
The Good
- Wide variety of activities and amenities
- Clean, well-maintained grounds and facilities
- Tight security with visitor check-in
- Friendly, helpful staff and management
- Beautiful outdoor spaces and views
The Bad
- One report of poor management affecting staff morale for years
AI-generated from reviews and community data.
About Manor at Willow Valley Communities
Premier Senior Living Community in Lancaster, Pennsylvania
Willow Valley Communities is a premier, award-winning, 55+ senior living community located in Lancaster, Pennsylvania—named among the best locations in the nation for retirement. With a wide array of amenities, activities, and residence styles, Willow Valley Communities offers you an exceptional lifestyle. We look forward to starting a conversation to help you discover why our distinctive senior living community may be your ideal new home for retirement.
Willow Valley Communities’ independent living communities offer apartments, villas, and townhomes in 100+ floor plan styles, situated in amenity-rich surroundings. Your residence is just the beginning of your experience at Willow Valley Communities. Our Type-A Lifecare community offers a full continuum of care so if you’re looking for senior living with assistance, we invite you to explore the varied, award-winning supportive living environments on our campus.
For over 35 years, Willow Valley Communities has upheld a reputation for innovation and excellence by offering the highest level of compassionate, professional care, gourmet-style meals, beautiful surroundings, extraordinary comfort, and the flexibility to design your schedule, your way.
Our supportive living environments offer a wide range of services, from personal care, to long-term skilled nursing care, memory support and short-term rehabilitation services – all in four distinct and beautifully appointed communities that address individual needs, goals, and lifestyles.
With Willow Valley Communities’ Type-A Lifecare, the monthly service fee you pay in your independent living residence will not increase because of the need for an enhanced level of care when you move to a supportive living residence.
We invite you to browse all levels of living at Willow Valley Communities.
Independent Living
Living vibrantly in an amenity-rich environment.
Personal Care
Promoting independence while offering personalized support and assistance with the activities of daily living, as needed, 24 hours a day.
Nursing Care
Short-term rehabilitative services for those recovering from illness or surgery, as well as long-term nursing care.
Memory Support
A full range of services in a secure, residential setting for those coping with the challenges of Alzheimer’s and other cognitive disorders.
What Amenities Are On Campus?
At Willow Valley Communities, we have seemingly limitless opportunities to pursue your passions (or find new ones!) with the many amenities, services, and dedicated hobby spaces on Willow Valley Communities’ 210-acre campus. In fact, residents believe we have some of the best retirement home amenities – a belief backed up by years of awards.
Below, find a small sample list of our luxury senior living amenities:
• Pet-friendly senior living community with two dog parks on campus
• 12 unique culinary venues
• Fitness and aquatic Centers
• Outdoor trails
• Gardening plots
• Day Spa
• Six-lane bowling alley
• Art Studios
• Golf Simulator
• Billiards
• Libraries
• Model train rooms
• Ponds for model yacht racing
• Natural wetland area
• Outdoor dining experiences
• 500-seat theater
Whatever your passion or interest, Willow Valley Communities encourages your pursuit of it.
Types of Care
At-Home CareHome Health and HospiceIndependent LivingMemory CareSkilled Nursing / Long Term Care
Amenities
Room Amenities
- Private Rooms
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
- Professional Chef
Community Amenities
- 24-Hour Staff
- Fitness Center
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Medical Staff
- Outdoor Patio
- Pet Friendly
- Salon / Barber
- Security
- Theater Room
- Transportation Services
- Walking Paths
Activities
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews
4.4overall · 11 ratings combined
4.8★ on Google (8) · 3.3★ on Yelp (3) · Yelp page ↗
Mary Jo Shank
Jul 2019
I love my new home!!! Willow Valley Communities offers amazing amenities and the personnel are available and desire to make their residents feel appreciated and valued.
Lisa Gale
Apr 2018
Great retirement community where there are so many activities going on if you choose to participate in them. Very clean and security is tight. No one can just enter without checking in the main building getting a visitor pass before your able to access there many amenities. With Swimming pools and bowling alley to a full service gym and spa where you can make appointment to have your hair and nails done or relax and get a facial and more. This retirement community very much cares for there patrons. They create different charitable events to attend solely to help those residents who are unable to fund living there. Quiet and peaceful with excellent outdoor areas with stunning views. Everyone from management to maintenance is very friendly and helpful at all times. I enjoy my time there very much.
Stephen Rineer
Feb 2018
Management seems very poor, most servers hate their job as with most employees at Willow. But this has been going on for well over a decade which means they do not care about them or their customers just Appearances. Good luck with that. Great maintenance though! You guys rock! Keep it up!
Auto Traders Int'l
Mar 2017
I am very impressed with the new buildings that were recently completed. My family loves to come and visit, especially the new bowling alley and movie theatre. Great place!
Frequently Asked Questions
What types of care does Manor at Willow Valley Communities offer?
Manor at Willow Valley Communities offers At-Home Care, Independent Living, Memory Care and Skilled Nursing / Long Term Care.
Is Manor at Willow Valley Communities pet friendly?
Yes — Manor at Willow Valley Communities lists pet-friendly accommodations among its amenities. Ask about any size or breed policies when you visit.
Where is Manor at Willow Valley Communities located?
Manor at Willow Valley Communities is located at 211 Willow Valley Square in Lancaster, Pennsylvania.
What do families say about Manor at Willow Valley Communities?
Reviewers describe Willow Valley Communities as an activity-rich, well-maintained campus with strong security and a wide range of amenities. Most reviewers rate their experience highly, though one review raises concerns about staff morale and management consistency over time.
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