MyLivingChoice

Madisonville Health and Rehabilitation

419 North Seminary Street

4(62 ratings)· Madisonville average: 3.5

Madisonville Health and Rehabilitation, photo 11 / 5

Quick Facts

Total units
94
Medicare rating
2 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
94
Medicaid access
Described as one of few local Medicaid-accepting options
Staffing concern
One report of a nurse managing 40 patients

What Families Think

Madisonville Health and Rehabilitation is a skilled nursing and long-term care facility in Madisonville, Kentucky, with a 4 out of 5 Google rating from 62 reviews. Some families praise the caring staff and therapy team, while others describe serious lapses in cleanliness, staffing, and medication management.

The Good

  • Reviewers praise friendly, attentive front-desk staff
  • Therapy team singled out for helpfulness
  • One nurse specifically praised for patience and care
  • Residents kept busy with daily activities

The Bad

  • One report of urine smell and feces found in a resident's room
  • One report of a nurse citing 40 patients to care for alone
  • One report of inconsistent medication administration between shifts
  • One report of unanswered call lights and delayed care

AI-generated from reviews and community data.

Madisonville Health and Rehabilitation is a senior living community in Madisonville, Kentucky offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 4.0 out of 5 across 62 reviews.

About Madisonville Health and Rehabilitation

Madisonville Health and Rehabilitation is a skilled nursing and long-term care facility in Madisonville, Kentucky, licensed for 94 residents.

Family experiences at the facility are notably mixed. Some residents and visitors report genuine warmth from staff, describing nurses who are engaging, patient with explanations, and attentive, along with a welcoming atmosphere and structured daily activities. However, other families describe significant concerns: inadequate hygiene and cleanliness, inconsistent medication administration, staff appearing overwhelmed or dismissive when patients request help, and gaps in basic care such as bathing and hydration support. One family noted their loved one felt discouraged from calling for assistance because staff seemed irritated by requests.

The facility holds a 4 out of 5 Google rating across 62 reviews, reflecting this divided feedback. Prospective residents and families should be aware that experiences here appear to vary substantially depending on staffing, timing, and individual circumstances.

Types of Care at Madisonville Health and Rehabilitation

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Madisonville Health and Rehabilitation

4overall · 62 ratings combined

4★ on Google (62)

J J

Apr 2026

via Google

at first, things started out fine. My loved one was placed here since it was the only place in town to take medicaid. Some nurses were nice, some rude. As time went on, however, nurses became increasingly more impatient, snappy, and ignoring my loved ones complaints. My loved one felt afraid to call on anyone for help because the nurses acted like it was such a bother and an inconvience to them to do their jobs. The doctor who is over this facility never visited my loved one once. he may as well not have even existed. I would say never put your loved one here, but for poor folk its the only option in Hopkins county that we could find. Still, wouldn't hurt to do more research before making such a crucial decision. I wouldn't start here.

Megan Cravens

Mar 2026

via Google

Such a caring team that always greet you with a smiling face. Very kind and attentive. Welcoming environment!

Sandy Affourtit

Jan 2026

via Google

I had nothing bad to say until the day I checked out went to breakfast got food but nothing to.drink bad move and then supposed to have meds to pick up at my pharmacy second day home and still no meds sent to pick up and remodeling noise startz at 530 in the morning not good

Diane Miller

Aug 2025

via Google

I was here for 4 weeks, they have the best nurses & therapy team there. One particular nurse Chelsie always had me laughing, she was very hard working & if you didn't understand something she would explain it & make sure you did, she is the best. They keep you busy there with all kinds of activities & you meet new patients everyday.

Rebecca Taylor

Jun 2025

via Google

This place smells of urine as soon as you walk in the door. Patients with diapers hanging off in the hallway. My mom was there for two weeks and received awful to no care. She’s received only one shower. When crying in pain she was told by the nurse she had 40 other patients to take care of. Medication was never the same every day nor per shift. She has a broken leg and needed surgery on her back due to sciatica. Therapy was trying to get her to ride a bike. Which is a big no for sciatica problems. Food was awful! There was feces on the floor and curtain of her room upon arrival. Her first night 15 packages of wipes were stolen. I was told my expectations were their expectations. Clearly that was not true. Her bed pan was never cleaned and put in the bathroom stacked up with other bed pans. My mom got sent out after three days of hallucinations and talking about dying. Turns out she had a UTI. Not surprising since I would need to change and clean her when I would get there. Even throughout the day because they will not answer the call light. Her room mate was a sweet lady who used her call light a lot so their room was avoided. They got a urine sample three days prior and we weren’t told anything. They had her knee, hip, back and bowels all x rayed at different times. We were only told the results of the knee and bowel x rays. Blood was taken, again no results. They acted like she was an inconvenience Please , please tour this place before putting your loved one in here. Don’t trust the reviews like we did.

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Government Inspection History

4 inspection visits in the last three years, 11 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Apr 23, 2026Health Complaint1 citation
  • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 28, 2026

May 1, 2025Fire Safety StandardHealth Standard6 citations
  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 30, 2025

  • Have properly located and lighted "Exit" signs.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 1, 2025

  • Put firmly secured handrails on each side of hallways.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 20, 2025

  • Ensure that waiting areas, nurse’s stations, gift shops, and cooking facilities, open to the corridor are properly protected.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 1, 2025

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 20, 2025

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 20, 2025

Jan 16, 2020Fire Safety StandardHealth Standard3 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 18, 2020

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 18, 2020

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 18, 2020

Oct 25, 2018Fire Safety StandardHealth Standard1 citation
  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 16, 2018

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Madisonville Health and Rehabilitation offer?

Madisonville Health and Rehabilitation offers Skilled Nursing / Long Term Care.

Where is Madisonville Health and Rehabilitation located?

Madisonville Health and Rehabilitation is located at 419 North Seminary Street in Madisonville, Kentucky.

What do families say about Madisonville Health and Rehabilitation?

Madisonville Health and Rehabilitation is a skilled nursing and long-term care facility in Madisonville, Kentucky, with a 4 out of 5 Google rating from 62 reviews. Some families praise the caring staff and therapy team, while others describe serious lapses in cleanliness, staffing, and medication management.

How did Madisonville Health and Rehabilitation do on recent health and safety inspections?

Madisonville Health and Rehabilitation had 4 government inspection visits in the last three years, with 11 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Madisonville Health and Rehabilitation?

Submit the Request Information form on this page to connect with Madisonville Health and Rehabilitation and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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