4(8 ratings)· Madisonville average: 3.5
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An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Families describe Black Pearl Home Care- Madisonville as compassionate, communicative, and professional in caring for aging relatives. Most reviewers highlight responsiveness and staff who go above expectations, though one review raises concerns about internal staffing practices.
AI-generated from reviews and community data.
Black Pearl Home Care- Madisonville is a home care agency serving Madisonville, Kentucky offering At-Home Care. Care is billed by the hour and no doctor's referral is needed. Families rate it 4.0 out of 5 across 8 reviews.
Black Pearl Home Care in Madisonville, Kentucky provides home health and hospice services. The organization delivers care in clients' homes, serving families navigating serious illness and end-of-life support.
Families consistently praise the clinical and interpersonal care their loved ones received. Reviewers highlight staff who are kind, professional, and willing to listen to concerns. Communication stands out as a strength, one family noted the team "answer[s] the phone when I call and listen[s] to my concerns." Multiple families describe being "blessed" by the care and attention their relatives experienced, pointing to compassionate, detailed support through difficult seasons.
Black Pearl Home Care holds a 4 out of 5 Google rating across 8 reviews. The overwhelming majority of feedback reflects satisfaction with the client-facing care experience.
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Help Me Choose4overall · 8 ratings combined
4★ on Google (8)
Jodie Mcfadden
Jan 2026
Great place for clients but terrible place for employees they like for employees to go countless days with no day off, and like for employees to go to work sick and contagious most days, and they don't like to pay there employees on time or in a timely manner they always expect employees to chase there paycheck down instead of offering direct deposit
Don Bowles Corporation
Jul 2025
Black Pearl has lived up to my expectations. They have kind and caring people who are very friendly and professional. Communication has never been a problem. They answer the phone when I call and listen to my concerns. I would like to thank the Madisonville staff and management for the care they have given, and continue to give. Thank you! Donnie Bowles
jessica shearer
Aug 2023
Wonderful staff that go above an beyond. We were so blessed to have found them to care for our aunt. Highly reccomened.
Jennifer Davis
Aug 2023
Black pearl at the Madisonville Ky location is excellent! They are very friendly, very organized, very detailed on the expectations from you and the job, and so easy to talk to and understand. I would definitely recommend their company anytime!
Nytaya Medlin
Aug 2023
This is an amazing company. They cared for my grandparents with great compassion! 10/10 recommend
Black Pearl Home Care- Madisonville offers At-Home Care.
Black Pearl Home Care- Madisonville is located at 301 E Center St Ste 101 in Madisonville, Kentucky.
Black Pearl Home Care- Madisonville carries a 4.0 out of 5 rating from 8 Google reviews. Families describe Black Pearl Home Care- Madisonville as compassionate, communicative, and professional in caring for aging relatives. Most reviewers highlight responsiveness and staff who go above expectations, though one review raises concerns about internal staffing practices. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
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