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Families describe Madison House as a warm, socially active community where staff are often described as attentive and quick to respond to needs, including during a fall emergency. However, one family reported a distressing lack of structure and care around the end of a resident's life, raising concerns about consistency in care quality.
AI-generated from reviews and community data.
Madison House is an independent and assisted living community in Kirkland, Washington, offering maintenance-free lifestyle options for seniors. For those requiring assistance with activities of daily living, the community provides discrete support with licensed nurses available on-site 24/7.
The community features spacious suites and world-class dining curated by Royal Chef Darren McGrady, who previously served as personal chef to Queen Elizabeth II, Princess Diana, and Prince William, as well as U.S. Presidents Ford, Reagan, Bush, Clinton, and Bush. Health and wellness programming complements the dining and residential offerings.
Social engagement is central to life at Madison House, with residents enjoying activities such as bridge in the parlour, movies with popcorn in the Club Room, and regular outings to local attractions. The Kirkland location provides easy access to Pacific Northwest activities including sports events, Washington wineries, nature escapes, the farmer's market, theaters, concerts, and nearby dining and entertainment venues.
The community maintains advanced safety systems and is operated by Koelsch Communities, which has provided senior living services for over 60 years. Pets are welcome, as the community recognizes that animals strengthen self-esteem, reduce loneliness, and encourage activity among residents.
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Help Me Choose4.4overall · 31 ratings combined
4.4★ on Google (31)
G Mitchell
Jan 2026
Live here a bit less than a year, staff is incredibly perceptive about needs and quick to figure out solutions. For example a week ago, I saw a staffer immediately respond to a fall, summon appropriate medical assistance from staff medical specialists … exactly what the situation needed.
Brittany Herzog Photography
Jan 2026
No structure or real care whatsoever. My dad passed away at this facility last night. There was no care or concern from the staff they were just worried about moving on to other things and going back to break. The staff had no structure from day one. My family is very disappointed we fell for all the misinformation we received when we first came it was a terrible experience from start to finish.
Susan Watters
Jan 2025
Recently I had two clients interested in moving to Madison House and Marnie, the community relations director worked endlessly to find the best apartment that met my clients financial, care and interest requirements. Marnie also helped them feel welcomed by introducing them to other residents with similar interests. The new residents and families really appreciated Marnie’s assistance!
Jeanne Pastore
Nov 2024
I am so thankful for my brother's new home at Madison House! After touring other assisted living facilities, I felt comfortable and confident from the first time I set foot in Madison House. All of the staff are welcoming, communicative, helpful, and energetic. The atmosphere is warm, comforting, and homey. The layout is bright, airy, clean and spacious. I am excited and relieved to see my brother flourish as he embraces his new life and community at Madison House. I look forward to every visit.
Henning Thiel
Dec 2020
Mom is at MH with dementia, and the staff there does their best to care for her. With COVID it is difficult with the limitations that brings, but the staff I have met is compassionate and helpful and tries to support her in this challenging time. It's an older facility, but reasonably well maintained. I have met several nice residents who said they quite like staying there. Food is decent, location is good, a little off the beaten path.
Madison House Assisted Living Community offers Assisted Living and Skilled Nursing / Long Term Care.
Madison House Assisted Living Community is located at 12215 NE 128th St in Kirkland, Washington.
Families describe Madison House as a warm, socially active community where staff are often described as attentive and quick to respond to needs, including during a fall emergency. However, one family reported a distressing lack of structure and care around the end of a resident's life, raising concerns about consistency in care quality.
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