1 / 4CMS Care Compare
Reviewers generally describe Madison Health & Rehabilitation Center as clean, friendly, and attentive, with residents reportedly happy and staff praised for their care. However, one detailed account raised serious concerns about nighttime staffing, call-light response times, and medication errors, suggesting care quality can vary significantly by shift.
AI-generated from reviews and community data.
Madison Health & Rehabilitation Center is a senior living community in Madison, Florida offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.7 out of 5 across 46 reviews.
Madison Health & Rehabilitation Center is a skilled nursing and long-term care facility in Madison, Florida, licensed for 60 residents.
Families consistently praise the cleanliness of the facility and the warmth of the staff. Visitors describe a welcoming lobby and note that staff members are friendly, helpful, and competent. One family observed that administrators invest significantly in celebrating holidays and special occasions with residents. Food quality receives positive mentions, and residents appear content in the environment.
A minority of families have reported concerns about room cleaning frequency and other care-related issues. The facility holds a 4.7/5 Google rating across 46 reviews, reflecting generally strong satisfaction, though individual experiences vary.
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Help Me Choose4.7overall · 46 ratings combined
4.7★ on Google (46)
Sher Alloway
Jun 2026
Stopped to visit a friend today. First time at the facility. First impression walking in the lobby everything is clean and beautifully decorated. Check-in was easy. Spoke to four folks that work there and they were all lovely and helpful. My friend has been there for at least a month said that the food is good. Everybody treats him wonderful and he could not be happier. That made me very happy that he said that!!
Edwina Reddick
Jan 2026
I love the attention the Admin give to the staff who in turn pas it on to the residents. They spare no cost in celebrating holidays and occasions I have never heard of. I am happy we chose this facility for mom in this season of her life.
Crystal Ducksworth
Oct 2025
Love going into Madison Health and Rehabilitation! Staff is always friendly and always willing to help with anything. Residents seems to be so happy there. Very clean building
Tamika Wallace
Oct 2025
First let me say that at this point, I would not recommend this facility to anyone or their friends or family members. I wanted to wait a few weeks after we left before I did this review so that it wouldn't be done out of emotionalism but it would be fair and well thought-out. My husband was there in October 2025 and there were several issues which will be listed below. 1. We were persuaded to come there under false pretenses by the admissions coordinator who did not give us all the information about our transfer. He did not tell us we could only be there 20 days and he also lied and said I could stay in the room with my husband (i could not). I had to get a hotel. 2. The first day of arrival we were told by a nurse that my husband was in the wrong facility if he needs attention because In the state of Florida the ratio is 1 nurse per 40 patients and 1 cna per 20 patients. A few days later the same nurse walked out of the room and said " im not doing this" when my husband questioned the medication he was being given. Tur s out, the medication wasn't right. 3. Several nights I had to be awakened to leave my hotel room to go and assist my husband in the middle of the night becsuse the staff wouldn't answer the call lights. One nurse told him " I heard your wife like to do everything for you so I would rather her do it" One night in particular it took such a toll on me that I ended up calling the social worker at home (Tori) She was extremely helpful. After arriving at the facility I still had a hard time getting in because the staff was walking around with ear buds in and couldn't hear me ringing the bell 4. One Sunday night a staff member had her child in the nurses station where he was standing in the chairs, destroying the desk and hittiing staff with a toy as they walked by. Some residents that were sitting around the station were getting hit at also. These issues were promptly brought to the appropriate people. And I must say that they were addressed with us. However, we weren't around long enough to see if anything changed. Madison Health and Rehab has great potential because they do have some great staff members there. However, at night, that place turns Into a jungle. I would like to thank Mrs Tori (social worker) for showing so much concern and respect for us, Courtney (nurse), we had a few issues in the beginning but she became an absolute pleasure to work with, also the director of nursing ( i can't remember her name), Hillary and Mr. Ron.
Robert Summerfield
Aug 2025
Friend was there for several weeks. I visited 7 - 10 days over a 5 week period. I live near Atlanta. It was a nice small place. Staff seemed very nice and competent. Room cleaning could be a little more often.
3 inspection visits in the last three years, 3 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 20, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 20, 2024
Install corridor and hallway doors that block smoke.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 28, 2024
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Madison Health & Rehabilitation Center offers Skilled Nursing / Long Term Care.
Madison Health & Rehabilitation Center is located at 2481 West Us 90 in Madison, Florida.
Reviewers generally describe Madison Health & Rehabilitation Center as clean, friendly, and attentive, with residents reportedly happy and staff praised for their care. However, one detailed account raised serious concerns about nighttime staffing, call-light response times, and medication errors, suggesting care quality can vary significantly by shift.
Madison Health & Rehabilitation Center had 3 government inspection visits in the last three years, with 3 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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