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Reviewers describe a skilled nursing and rehab community with a wide range of experiences — some families singling out specific nurses for exceptional, personalized care, while others report troubling lapses in basic care and cleanliness. Ratings and comments suggest inconsistency in day-to-day supervision and follow-through on complaints.
AI-generated from reviews and community data.
Award Care at Big Bend is a senior living community in Perry, Florida offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.6 out of 5 across 22 reviews.
Award Care at Big Bend is a skilled nursing and long-term care community in Perry, Florida, licensed for up to 120 residents. The community is Medicare and Medicaid certified across all licensed beds.
The facility provides 24-hour staffing with on-site registered nurses, medication management, and an emergency call system. Residents have access to private rooms, a restaurant-style dining room with dietary accommodations, housekeeping services, and social activities in gathering and activity spaces. The community is wheelchair accessible and offers cable or satellite television.
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Help Me Choose3.6overall · 22 ratings combined
3.6★ on Google (22)
Lisa Dykes
Feb 2025
Brynwood Health and Rehab has support staff past any other facility i have encountered in my lengthy nursing career. With increased support comes an efficient, dedicated and quality of care that surpasses most. Brynwood would be my choice for family and friends in need of short stay or LTC.
Ashton Read-Johnson
Oct 2024
My father in law was in there for rehab. Getting someone to open the door for you to access the facility during the weekend was a challenge. Some days, they forgot to give him breakfast and forgot to get him something to drink. Wreaked of cigarette smoke like someone was smoking inside. Shared bathrooms and someone bled in the bathroom the night before and was still in there the next day along with blood on the hallway floor. Also, feces on the floor. As long as I am alive, none of my family will ever be going back to that facility. My father in law had only 2 showers in the almost 2 weeks he was there.
Laura Burke
Dec 2023
My brother currently resides at Aspired at Big Bend so far this is the only facility that has been able accommodate all of his needs. He can become difficult at times to deal with however they have been able to address any issues that arise my family and I are satisfied and thankful for everything they do for our brother🤗
Deborah Kennedy
Oct 2023
My brother was there almost 3 weeks recently. Someone took a lanyard that contained several keys from his dresser. I saw him put the keys and wallet in the drawer, and whoever took the keys left his wallet with credit cards and cash. We reported it but they never located the keys, and no one has contacted us further. Perhaps I told the wrong people. UPDATE 10/18/2023: I contacted the Executive Director, and she advised she would look into "it". I have not received a response from her, and that was about 2 months ago.
Takeza Webb
Oct 2019
The 5 star's are for the wonderful nurses you know who you are. Mrs Nancy we love you for all you do and the extra mile you go for our granny thank you 😘😍. Another big 💘 Nurse Tae ,Stacey Mrs Fae, And Amber you were very professional and kind to my family's needs and questions wonderful job.
7 inspection visits in the last three years, 19 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 14, 2026
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 14, 2026
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 14, 2026
Make sure that a working call system is available in each resident's bathroom and bathing area.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 14, 2026
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 26, 2026
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 26, 2026
Respond appropriately to all alleged violations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 26, 2026
Have a plan that describes the process for conducting QAPI and QAA activities.
Severity L of L: immediate jeopardy, widespreadFound during a complaint inspectionCorrected Dec 10, 2025
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity L of L: immediate jeopardy, widespreadFound during a complaint inspectionCorrected Dec 10, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity K of L: immediate jeopardy, patternFound during a complaint inspectionCorrected Dec 10, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity H of L: actual harm, patternFound during a complaint inspectionCorrected Dec 10, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 9, 2025
Have policies on smoking.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 8, 2025
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 8, 2025
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 8, 2025
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 8, 2025
Post nurse staffing information every day.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 8, 2025
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 15, 2023
Address subsistence needs for staff and patients.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Sep 1, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Award Care at Big Bend offers Skilled Nursing / Long Term Care.
Award Care at Big Bend is located at 207 Marshall Dr in Perry, Florida.
Reviewers describe a skilled nursing and rehab community with a wide range of experiences — some families singling out specific nurses for exceptional, personalized care, while others report troubling lapses in basic care and cleanliness. Ratings and comments suggest inconsistency in day-to-day supervision and follow-through on complaints.
Award Care at Big Bend had 7 government inspection visits in the last three years, with 19 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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