Aladdin Obeid
Jul 2026
Today I met AWESOME volunteers at Lutheran Home. Thank you for your time and dedication you put in supporting the patients.
Lutheran Home
7500 W North Ave3.5(60 ratings)· Wauwatosa average: 3.7
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1 / 6Quick Facts
- Total units
- 160
- Medicare rating
- 4 of 5
- Ownership
- Non profit, Corporation
- Certified beds
- 160
- Inspections
- View history (31 citations)
- Licensed operator
- The Lutheran Home Inc
CMS Care Compare
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Lutheran Home is a skilled nursing and long-term care community in Wauwatosa, Wisconsin, licensed for up to 160 residents. Google reviewers give it a 3.4 out of 5 rating based on 58 reviews, which points to mixed family experiences. Beyond this overall score, no detailed review comments, amenities, or care specifics were provided to describe day-to-day life there.
What reviewers praise
- Specializes specifically in skilled nursing and long-term care
- Licensed for up to 160 residents, a sizable capacity
What reviewers flag
- No published pricing information available
AI-generated from reviews and community data.
Lutheran Home is a senior living community in Wauwatosa, Wisconsin offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.5 out of 5 across 60 reviews.
About Lutheran Home
Lutheran Home is a skilled nursing and long-term care community in Wauwatosa, Wisconsin, licensed for up to 160 residents. All beds are Medicare and Medicaid certified. The community offers 24-hour staffing with on-site registered nurses, private rooms with private bathrooms, medication management, emergency call systems, and housekeeping and laundry services.
Amenities include a restaurant-style dining room with dietary accommodations, gathering and activity spaces for social activities, wheelchair accessibility, cable or satellite TV, and security. The facility is operated as a non-profit corporation and holds a 4 of 5 overall star rating from the Centers for Medicare and Medicaid Services.
Reviewers offer mixed assessments. Some families report that their relatives received compassionate, comfortable care from helpful and dedicated staff through their final days. Others describe concerns about the quality of rehabilitation services and recommend touring the facility thoroughly before admission, particularly if considering the on-site hospice services.
Types of Care at Lutheran Home
Skilled Nursing / Long Term Care
Amenities
Room Amenities
- Cable or Satellite TV
- Emergency Call System
- Private Bathroom
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Nurse (RN)
- Security
Activities
- Social Activities
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Help Me ChooseReviews of Lutheran Home
3.5overall · 60 ratings combined
3.5★ on Google (60)
Christine Paynter
Jun 2026
The Lutheran Home and Elaine's Hope in Wauwatosa WI fortunately have been our parents home away from home! Our dad, Roman, lived in Skilled Nursing 3N for 2 years and peacefully passed away March 3, 2024. Our mother, Ruth, lived in Elaine's Hope Memory Care, Ravenswood, for 4 years and peacefully passed away June 4, 2026. As a family, we can honestly say that both our parents were treated with top-notch professional care, sincere compassion, dignity, respect, and love at all times! For a large institutional hospital, the Lutheran Home and Elaine's Hope Memory Care consistently exceeded our expectations providing exceptional care in a loving and caring environment. Our family expresses our heartfelt appreciation and gratitude for the outstanding care you provided to our parents. Thank you and God bless each person who works there.<br>Sincerely, CP, JP, DP, KG and JS
Latoya Blackmon
May 2026
The staff was very helpful with such a difficult time in our family kept my godmother comfortable until she passed on
Gail O'Neil
Apr 2026
Although I'm a Devout Lutheran; I am shocked & deeply distressed to share that my personal observation & detailed experience regarding the in-house 'lack of appropriate care' for basic referral Rehab Services of my "Beloved Mother" was well-below par!<br>My claim of total & complete inadequate care can be substantiated by an array of photos, video tracking and subsequent demand calls for an Administrative Consultation Meeting of Staff, after numerous voices concerns regarding her stay went unaddressed in a timely fashion. Ultimately; the sub-standard (POC) "Plan Of Care" eventually attributed to her ambulatory return & re-entry back into a hospital facility where she progressed to ICU and her unexpected Death!<br>My family and I are DEVASTATED!!<br>Unfortunately; I am saddened to say......<br>based on my 1st hand, direct knowledge I encountered as my Mother's Caregiver, overseeing her status, I would NEVER again suggest, recommend, advise nor promote this facility!!!<br><br>REPLY TO OWNER'S RESPONSE......<br>After reading the Owner's response to my post; I'm compelled to reply to the message for us to discuss my opinion. I stand firm in saying:<br>WHY SHOULD WE TALK NOW; WHAT CARE CAN YOU OFFER MY MOTHER NOW? MY MOTHER IS DEAD BECAUSE OF THE EXTREMELY POOR TREATMENT SHE WAS SUBJECTED TO!<br>"TOO LITTLE; TOO LATE!!!!"<br>ALL THE FLUFFY WORDS TO TRY TO SUGAR-COAT THE FACTS IN HER MED RECORDS SPEAK FOR THEMSELELF. BUT; IF YOU KEEP RECORDS LIKE YOU DID HER TREATMENT, THEY ARE PROBABLY DEFICIENT, AS WELL. TO TALK AFTER HER UNTIMELY DEATH, DOES NOT HEAL OUR WOUNDS, NOW. IT TOOK NUMEROUS CALLS & VARIOUS REPEATED DISCUSSIONS WITH THE ADMIN OFFICE OF CRIES FOR HELP LEFT ON YOUR VM, A VARIETY OF CONVERSATIONS WITH REHAB & NURSING PROFESSIONALS. ULTIMATELY, MY FIRM DEMAND FOR A FULL FAMILY SIT-DOWN WITH YOUR ENTIRE FACILITY PERSONNEL INVOLVED IN HER CARE, IN AN EFFORT TO TRY TO GET THE ASSIGNED SUPPORT FROM THE REHAB DIRECTOR, OCCURED FOLLOWING MY FRANTIC DISCUSSIONS WITH THE CHARGE RN, AND OTHER STAFF; ONLY TO WITNESS THEM ARGUING AMONGST THEMSELVES, IN FRONT OF MY MOTHER & ME, ABOUT WHETHER OR NOT THEY COULD, CAN, SHOULD OR WOULD ASSIST IN HER ("POC") BECAUSE, AS THEY STAYED, SHE WAS NOT ASSIGNED TO THE APPROPRIATE WING FOR REHAB CARE! SUBSEQUENTLY; SHE LAID ON AN UNSAFE BED UNTIL I DEMANDED THE APPROPRIATE MATTRESS. TO ENSURE PROPER CARE; I WAS OBLIGATED TO BE PRESENT AND PROVIDE CARE FOR HER 8a-8p BECAUSE SHE WAS NOT ON THE STAFF'S RADAR. MOM LAID IN BED WITHOUT MOBILITY TRANSFER, UNGROOMED, UNFED, UNCARED FOR, DAILY. EVEN THE FOOD SERVICE STAFF CAME LATE WITH HER MEALS & STORMED OUT OF HER ROOM UPSET, COMPLAINING ABOUT HER/THEIR OVERLOAD OF RESPONSIBILITIES OF DELIVERING HER FOOD TRAYS WHEN I REQUESTED APPROPRIATE SERVING AND/OR MOBILITY ASSIST TO THE CAFETERIA TIMELY FOR NUTRITION! DELAY OF APPROPRIATE & TIMELY REQUIRED CARE FACILITATED HER DEMISE!!! MOM'S SURPRISE DEATH IS/WAS AN UNEXPECTED, IRREVERSIBLE AND AVOIDABLE LIFE-CHANGING TRAGEDY. SO; AN OFFER OF SIMPLE CONVERSATION 'AFTER-THE-FACT' IS A CLEAR EXPRESSION OF JUST HOW DISRESPECTFUL, OFFENSIVE & SELF-SERVING YOUR FACILITY IS TO TRY TO SALVAGE A FUTILE ATTEMPT TO 'SAVE FACE'. YOUR 'AFTER-DEATH' OFFER TO DISCUSS EXPOSES AND VERIFIES JUST HOW INSENSITIVE, UNSYMPATHETIC AND 'OUT OF TOUCH' YOUR UNDERSTANDING OF CRITICAL CARE AND PROVIDING IMMEDIATE FAMILY CARE RESPONSE NEEDS IS IMPACTFUL. YOUR LACK OF APPROPRIATE & TIMELY 'QUALITY CARE' OF A LOVED ONE DRAMATICALLY IMPACTS GRAVE & LIFE-ALTERING TRAGEDY UPON THE PATIENT AND FAMILY SURVIVORS. THIS IS A PRIME EXAMPLE OF DISASSOCIATION YOUR FACILITY DISPLAYS IN THE FAMILY DYNAMIC WITHIN THE MEDICAL FIELD. YOUR ONLY PRIMARY CONCERN NOW, IS TO AVOID AN HONEST, NEGATIVE REVIEW BEING SHARED WITH OTHERS, CAUSE THE FACTS WITHIN MY BELOVED MOTHER'S MEDICAL RECORDS THAT YOU HAVE EVEN FAILED TO READ & DISPUTE CANNOT BE DENIED!!!!!!!
Deborah Ferber
Apr 2026
While the Luthren home is exceptional we were there for ACCESScare hospice. I will only say don't believe everything you're told and please find another hospice facility. Or at least get a tour of the hospice part of the facility. You owe your loved one that much.
Government Inspection History
5 inspection visits in the last three years, 31 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Jun 10, 2025Fire Safety StandardHealth ComplaintHealth Standard14 citations
Have properly located and lighted "Exit" signs.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 10, 2025
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 10, 2025
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 10, 2025
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 10, 2025
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 10, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 10, 2025
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 10, 2025
Provide safe, appropriate pain management for a resident who requires such services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 10, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 10, 2025
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 10, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 10, 2025
Install resident room doors of proper design and width.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 10, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 10, 2025
Ensure each resident receives an accurate assessment.
Severity B of L: potential for minimal harm, patternCorrected Jul 10, 2025
Feb 4, 2025Health Complaint1 citation
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 4, 2025
Mar 14, 2024Fire Safety StandardHealth Standard12 citations
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 14, 2024
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 14, 2024
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 27, 2024
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 14, 2024
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 14, 2024
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 14, 2024
Ensure medication error rates are not 5 percent or greater.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 14, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 14, 2024
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 27, 2024
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 27, 2024
Meet requirements for the use of electrical equipment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 27, 2024
Ensure proper usage of power strips and extension cords.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 27, 2024
Oct 19, 2023Health Complaint2 citations
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Nov 17, 2023
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 17, 2023
Dec 13, 2022Fire Safety StandardHealth Standard2 citations
Provide properly protected cooking facilities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 6, 2023
Meet requirements for the use of electrical equipment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 6, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Lutheran Home offer?
Lutheran Home offers Skilled Nursing / Long Term Care.
Where is Lutheran Home located?
Lutheran Home is located at 7500 W North Ave in Wauwatosa, Wisconsin.
What do families say about Lutheran Home?
Lutheran Home carries a 3.5 out of 5 rating from 60 Google reviews. Lutheran Home is a skilled nursing and long-term care community in Wauwatosa, Wisconsin, licensed for up to 160 residents. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
How did Lutheran Home do on recent health and safety inspections?
Lutheran Home had 5 government inspection visits in the last three years, with 31 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Lutheran Home?
Submit the Request Information form on this page, or contact Lutheran Home directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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