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Lord Chamberlain Nursing & Rehabilitation Center

7003 Main Street

4.2(476 ratings)· Stratford average: 4.4

Lord Chamberlain Nursing & Rehabilitation Center, photo 11 / 5

Quick Facts

Total units
190
Medicare rating
2 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
190

What Families Think

Reviewers describe Lord Chamberlain as a skilled nursing and rehab center with a friendly, attentive staff and clean, spacious rooms, particularly praising the night staff and rehab supervisors. However, one detailed report raised serious concerns about missed showers, unmonitored medications, and unhelpful administrative staff, suggesting care quality can vary.

The Good

  • Friendly, attentive nursing and night staff
  • Rooms described as clean and spacious
  • Staff answer questions patiently, without rushing
  • Positive rehab experience noted by multiple visitors

The Bad

  • One report of missed showers for two weeks
  • One report of unmonitored medication left in room
  • One report of unhelpful, dismissive administrative staff

AI-generated from reviews and community data.

Lord Chamberlain Nursing & Rehabilitation Center is a senior living community in Stratford, Connecticut offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Housekeeping and Emergency Call System. Families rate it 4.2 out of 5 across 476 reviews.

About Lord Chamberlain Nursing & Rehabilitation Center

Lord Chamberlain Nursing & Rehabilitation Center is a 190-bed skilled nursing and long-term care facility in Stratford, Connecticut. The center serves patients requiring post-acute rehabilitation and ongoing nursing care.

Family visits highlight attentive supervision and cleanliness. Several visitors noted that nursing staff, including supervisors, regularly check on patients throughout shifts and respond promptly to questions. Rooms are consistently described as clean and well-organized, with staff maintaining focus on patient independence and mobility. The check-in process and visiting atmosphere draw praise for being welcoming and unhurried. One family wrote, "The nursing staff is very friendly and attentive. Especially the night staff." However, one review raised serious concerns about lapses in care, including delayed personal hygiene support and medication safety practices, alongside reported administrative responsiveness issues.

The facility holds a 4.2 out of 5 Google rating based on 476 reviews. While many families report positive interactions with direct care staff, the range of experiences suggests variability in day-to-day oversight and adherence to care protocols.

Types of Care at Lord Chamberlain Nursing & Rehabilitation Center

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)
  • Security

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Reviews of Lord Chamberlain Nursing & Rehabilitation Center

4.2overall · 476 ratings combined

4.2★ on Google (476)

Kathleen OConnell

Jul 2026

via Google

Nice visit today Kevin … nursing staff always welcoming, and willing to answer all questions. They are taking EXCELLENT care of my brother. I am so happy he is at Lord Chamberlin and close by. His room is always clean and uncluttered and he always has his walker, and or wheelchair close by to use. They allow him to be as independent as possible. I am so happy with the nursing staff! I have worked at many nursing homes and Lord Chamberlin is far the BEST! Love the way they did lobby over, new furniture and kept very clean. His room could have been slightly cooler🥵

Emilio Melendez

Jun 2026

via Google

Do not send your family members to this facility. They provide unacceptably poor care and neglect patients. My family member went two full weeks without a shower until we repeatedly complained. Furthermore, the nurses repeatedly left prescription medications unattended in the room without confirming they were taken, which is a massive safety hazard. The administrative staff is completely unhelpful; Case Manager Diane and Social Worker Pam were dishonest, rude, and spoke badly about our family to other staff. We are filing an official report with the state. Avoid this place at all costs.

Kim hames

Mar 2026

via Google

The staff is very friendly and attentive. Especially the night staff. The rooms are very clean. When visiting I do not feel rushed. Questions are answered with kindness. My mom’s second day in rehab and she told me when I leave I want to buy something for them. That’s a great sign!

Christina Anthony

Mar 2026

via Google

I went to Lord Chamberlain to visit someone and I was very pleased with their check-in process. You just go right to the kiosk and punch in your name and stuff and room was very big and clean and they were very attentive. They even asked if I had questions, I was just very pleased . The staff was friendly, smiling, which is a plus..

Team maria hunter USA

Feb 2026

via Google

I bring my husband at lord chamberlain rehabilitation I meet CHRISTIAN his a supervisor there his is very nice and kind and friendly I really good I give a 5 star, CHRISTIAN IS always check my husband if it’s ok! He make sure everything ok, Everytime I come there to visit my husband he always come and checks my husband! He always go to check other patient..to make sure the are ok I also I meet other Filipino nurse there are very nice, the staff was nice to ! the always smile the always come check my husband! good vibes,, and the room was big too! Nice! thank you ChristiAN for your kindness! And care good job

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Government Inspection History

8 inspection visits in the last three years, 55 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Mar 5, 2025Health Complaint1 citation
  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 14, 2025

Oct 25, 2024Fire Safety StandardHealth ComplaintHealth Standard27 citations
  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity G of L: actual harm, isolatedCorrected Dec 6, 2024

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 6, 2024

  • Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 6, 2024

  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 13, 2025

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 6, 2024

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 6, 2024

  • Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 6, 2024

  • Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 6, 2024

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 6, 2024

  • Install an approved automatic sprinkler system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 3, 2024

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 6, 2024

  • Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 6, 2024

  • Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 6, 2024

  • Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 6, 2024

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 6, 2024

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 31, 2025

  • Install properly constructed and protected linen or trash chutes.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 3, 2024

  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 6, 2024

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 6, 2024

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 6, 2024

  • Provide care or services that was trauma informed and/or culturally competent.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 6, 2024

  • Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 6, 2024

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 3, 2025

  • Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

    Severity B of L: potential for minimal harm, patternCorrected Dec 6, 2024

  • Honor the resident's right to manage his or her financial affairs.

    Severity B of L: potential for minimal harm, patternCorrected Dec 6, 2024

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity B of L: potential for minimal harm, patternCorrected Dec 6, 2024

  • Assure the security of all personal funds of residents deposited with the facility.

    Severity B of L: potential for minimal harm, patternCorrected Dec 6, 2024

Apr 22, 2024Health Complaint2 citations
  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 3, 2024

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 3, 2024

Mar 27, 2024Health Complaint2 citations
  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 8, 2024

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 8, 2024

Jan 9, 2024Health Complaint2 citations
  • Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 1, 2024

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 1, 2024

Dec 22, 2023Health Complaint1 citation
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Feb 1, 2024

Jul 19, 2022Fire Safety StandardHealth Standard12 citations
  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 30, 2022

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 30, 2022

  • Install properly constructed and protected linen or trash chutes.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 7, 2022

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 30, 2022

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 30, 2022

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 7, 2022

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 30, 2022

  • Allow resident to participate in the development and implementation of his or her person-centered plan of care.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 30, 2022

  • Provide enough food/fluids to maintain a resident's health.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 30, 2022

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 30, 2022

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity B of L: potential for minimal harm, patternCorrected Aug 30, 2022

  • Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Severity B of L: potential for minimal harm, patternCorrected Aug 30, 2022

Nov 26, 2019Fire Safety StandardHealth Standard8 citations
  • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 7, 2020

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 7, 2020

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 7, 2020

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 7, 2020

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 7, 2020

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 2, 2020

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 2, 2020

  • PASARR screening for Mental disorders or Intellectual Disabilities

    Severity B of L: potential for minimal harm, patternCorrected Jan 7, 2020

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Lord Chamberlain Nursing & Rehabilitation Center offer?

Lord Chamberlain Nursing & Rehabilitation Center offers Skilled Nursing / Long Term Care.

Where is Lord Chamberlain Nursing & Rehabilitation Center located?

Lord Chamberlain Nursing & Rehabilitation Center is located at 7003 Main Street in Stratford, Connecticut.

What do families say about Lord Chamberlain Nursing & Rehabilitation Center?

Reviewers describe Lord Chamberlain as a skilled nursing and rehab center with a friendly, attentive staff and clean, spacious rooms, particularly praising the night staff and rehab supervisors. However, one detailed report raised serious concerns about missed showers, unmonitored medications, and unhelpful administrative staff, suggesting care quality can vary.

How did Lord Chamberlain Nursing & Rehabilitation Center do on recent health and safety inspections?

Lord Chamberlain Nursing & Rehabilitation Center had 8 government inspection visits in the last three years, with 55 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Lord Chamberlain Nursing & Rehabilitation Center?

Submit the Request Information form on this page to connect with Lord Chamberlain Nursing & Rehabilitation Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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