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The Loft of Peoria

1500 West Northmoor Road

3.2(61 ratings)

The Loft of Peoria — photo 11 / 5

Quick Facts

Total units
120
Therapy services
On-site rehab therapy team for residents

What Families Think

Reviews for The Loft of Peoria (formerly River Crossing of Peoria) are sharply divided: many families praise friendly, caring staff, good food, and an active activities program, while a substantial number describe serious lapses in care including missed medications, falls, theft, and unsanitary conditions. Newer reviews suggest recent administration changes have improved cleanliness and responsiveness, but staffing and communication concerns recur across multiple reports.

The Good

  • Staff frequently described as friendly and caring
  • Therapy team praised for effective rehab care
  • Active activities program with varied options
  • Food quality rated positively by many reviewers
  • Some reviewers note recent renovations and improved cleanliness

The Bad

  • Multiple reports of understaffing and slow response to call lights
  • Several serious reports of missed medications and neglect
  • Multiple accounts of unsanitary conditions, odors, or dirty rooms
  • Reports of poor communication with doctors and nursing staff
  • One report of theft of a resident's belongings

AI-generated from reviews and community data.

About The Loft of Peoria

The Loft of Peoria is a skilled nursing / long term care community in Peoria, Illinois. The community is licensed for up to 120 residents.

Families rate The Loft of Peoria 3.2 out of 5 based on 61 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

3.2overall · 61 ratings combined

3.2★ on Google (61)

Austin L. Erving Jr.

Jun 2026

via Google

My mama love this place she told me everyone was super nice and generous. They always show Gratitude when they helped you and pleasure to help with anything.<br>Thank you very much , she appreciate the welcome home feeling!!!

Patrick Lang

May 2026

via Google

Most of the staff were very friendly and helpful. Special shout out to Maggie G., Social Services Director. She was awesome!

Eileen Frietsch

May 2026

via Google

My good friend was well taken care of here. Staff seemed to be caring, responsive and respectful. Food was average.

Susan Benson

May 2026

via Google

The staff is very accommodating to whatever my needs were. The building is nice with new renovations becoming complete.Housekeeping did a great job and the meals were good and hot .

Kelsey Hosea

May 2026

via Google

If I could rate them a 0 I would. They have been very negligent and my grandmother has falls extremely frequent! They’re all unwitnessed as she’s on the memory care side. This place should have several law suits pending. Do not choose to send your loved one here. It would be a mistake.

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Frequently Asked Questions

What types of care does The Loft of Peoria offer?

The Loft of Peoria offers Skilled Nursing / Long Term Care.

Where is The Loft of Peoria located?

The Loft of Peoria is located at 1500 West Northmoor Road in Peoria, Illinois.

What do families say about The Loft of Peoria?

Reviews for The Loft of Peoria (formerly River Crossing of Peoria) are sharply divided: many families praise friendly, caring staff, good food, and an active activities program, while a substantial number describe serious lapses in care including missed medications, falls, theft, and unsanitary conditions. Newer reviews suggest recent administration changes have improved cleanliness and responsiveness, but staffing and communication concerns recur across multiple reports.

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