MyLivingChoice

Accolade Healthcare of Peoria

5600 Glen Elm Drive

3.7(67 ratings)

Accolade Healthcare of Peoria — photo 11 / 5

Quick Facts

Total units
138
Licensed capacity
Licensed for up to 138 residents
Self-pay cost noted
One reviewer paid $10,000/month self-pay

What Families Think

Reviews for Accolade Healthcare of Peoria are sharply divided: many praise the therapy department and describe staff as warm and dedicated, while a large number of others report serious neglect, persistent urine odor, unsanitary conditions, and slow response to call buttons. Several accounts describe missed medications, unaddressed wounds, and poor communication from administration during medical emergencies. The facility appears to offer strong rehab/therapy outcomes for some residents even as basic day-to-day care and cleanliness are inconsistent.

The Good

  • Physical and occupational therapy praised repeatedly
  • Many reviewers call staff caring and attentive
  • Notable rehab success stories, including regaining mobility
  • Memory care wing staff singled out for praise
  • Several residents describe food as good

The Bad

  • Multiple reports of persistent urine odor and dirty rooms
  • Several accounts of slow call-button response, 15-30+ minutes
  • Multiple reports of medication and hygiene neglect
  • Communication with families and administration described as poor by several reviewers

AI-generated from reviews and community data.

About Accolade Healthcare of Peoria

Accolade Healthcare of Peoria is a skilled nursing / long term care community in Peoria, Illinois. The community is licensed for up to 138 residents.

Families rate Accolade Healthcare of Peoria 3.7 out of 5 based on 67 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

3.7overall · 67 ratings combined

3.7★ on Google (67)

Bradley Brown

Jul 2026

via Google

If you care anything about your love ones, you will not send them here, they overdosed my father Narcan had to be given, the place itself is filthy, the bed they had him laying on was disgustingly filthy, stained with body fluids, there was bugs on the floor in different parts of the facility, and one particular hallway you walk down it smells like nothing but urine overwhelming, I wouldn’t send an enemy to this place, they truly should not be in business, also they gave my father a defective tray that they put the food on, they claimed they didn’t have another one, this place is horrible.I.D.P.H. Shut this place down!!!

Bruce Glenn

Jun 2026

via Google

I was there visiting a few times, I never sat down because I wasn't sure that I should. Every time I came there was the smell of urine, floors in the rooms that I passed by was not clean. People's family members are there living like that. Accolade you should be ashamed.

Ashley Mcdonald

May 2026

via Google

I wouldn’t even give this place any stars, if you care for your loved ones DO NOT let them go here!! My mom was in here for all most 2 years. She passed away in sep, after her telling them for days she didn’t feel good they finally decided to take her to the hospital, nobody contacted us, and they also told the hospital she didn’t have any contacts LIE . A couple days had passed and I hadn’t heard from her and had been blowing up her phone. I was finally able to get up and go there (I was down from having knee surgery). And they wouldn’t tell me anything acted as they didn’t know who myself or my kids were, she wasn’t in her room I decided to start calling hospitals and I found out she was in icu and was unresponsive they had to revive her in the er part . I never was able to talk to anyone in charge just a cna I left many messages and called many times and when I went there at the time was told manager was in meetings and again left name and number. Needless to say she passed . When I went back to get her things stuff was stolen and missing her tablet which had pictures and things I can never get back, her wallet and so many other important things. Again when I wanted to speak to someone I got someone that wasn’t even a higher up like they claimed. They treat people like crap. You see people sitting in the hall way needing help and they do nothing. There was one great cna nurse there from the life of me I can’t think of her name that did actually care about my mom and others. So I wouldn’t give it any stars and I for sure wouldn’t send anyone I love there or anyone for that matter!

Megan Franklin

Apr 2026

via Google

Drivers are crazy - cut me off last minute, inches away from my car to get to their exit off for OSF and then laughed about it

Jay Lane

Feb 2026

via Google

Accolade in Peoria is phenomenal. They helped rehab my mom after her surgery and got her back home in no time. I highly recommend them!

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Frequently Asked Questions

What types of care does Accolade Healthcare of Peoria offer?

Accolade Healthcare of Peoria offers Skilled Nursing / Long Term Care.

Where is Accolade Healthcare of Peoria located?

Accolade Healthcare of Peoria is located at 5600 Glen Elm Drive in Peoria, Illinois.

What do families say about Accolade Healthcare of Peoria?

Reviews for Accolade Healthcare of Peoria are sharply divided: many praise the therapy department and describe staff as warm and dedicated, while a large number of others report serious neglect, persistent urine odor, unsanitary conditions, and slow response to call buttons. Several accounts describe missed medications, unaddressed wounds, and poor communication from administration during medical emergencies. The facility appears to offer strong rehab/therapy outcomes for some residents even as basic day-to-day care and cleanliness are inconsistent.

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