1 / 3CMS Care Compare
Reviews of Livingston County Center for Nursing & Rehabilitation are mixed, with several families praising the compassion and skill of specific nurses, CNAs, and physical therapists, especially during rehab stays. Other reviewers describe the building itself as outdated and depressing, and at least one raised concerns about inconsistent staff engagement beyond a caring few.
AI-generated from reviews and community data.
Livingston County Center for Nursing & Rehabilitation is a senior living community in Mount Morris, New York offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 3.2 out of 5 across 17 reviews.
Livingston County Center for Nursing & Rehabilitation is a skilled nursing and long-term care facility in Mount Morris, New York, with a licensed capacity of 266 residents.
Family experiences at the center vary considerably. Several families report exceptional individual care and attention from staff members, particularly from physical therapy and nursing teams. One family described physical therapists as "so caring, knowledgeable and determined," crediting them with helping a 41-year-old resident regain mobility after serious illness. Other families consistently mention specific staff members, Hazel, Brenda, Denae, and Mike, as kind and supportive. However, other families express concern about the facility's physical environment and overall atmosphere, describing it as "dark, dank and depressing" and noting that it appeared to need updates and maintenance. One visitor noted the building seemed "bare minimum" and "sparse." A few families acknowledge that skilled nursing care at the facility compares favorably to other homes they've visited, though nursing home care broadly differs from home-based care.
The center holds a 3.2 out of 5 Google rating based on 17 reviews, reflecting this split in family perspectives. Prospective residents and families may want to speak directly with current staff and request a tour to assess both the quality of care and the facility's current physical condition.
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Help Me Choose3.2overall · 17 ratings combined
3.2★ on Google (17)
Nichole Enos
Sep 2024
My grandma has been here for a week and I just want to say how amazing the staff have been with her. Hazel and Brenda are just a few wonderful people we’ve met. I wish I had everyone’s names. I hope they truly understand how much we appreciate how they are caring for my grandma. They are so kind and helpful and always there.
Mandy Sherman
Sep 2022
I was in this facility for 2 1/2 months. I am 41 years old. I had triple organ failure with a diagnosis of encephalitis. I could not walk when I arrived. I could not ask for better people to care for me. My physical therapists denae, and Mike made me where I am today. So caring, knowledgeable and determined to get me back to myself. They pushed me to be my 41 year old self. Couldn't have done it without you. The nursing staff was amazing. Jessica, Carley you guys have become my friends who I will NEVER forget how much you cared for me. Treated me like a person. Miss Dee ....you were an angel that was sent to me and you will forever be in my prayers. Steve you were so sweet and genuine always making me laugh when I was at my lowest. I'll never forget that. Erin Thank you for your help with everything. To all the nurses, CNA's who I may have left out. THANK YOU SO MUCH.
Jodi C
Feb 2019
One of my great grandmothers and one of my grandfathers lived here for a little while. I did not like it here. I cannot speak to their level of care, but the atmosphere of the building was dark, dank and depressing. It needed lots of updates. It seemed..bare minimum. Sparse. Cheap. I have seen many other nursing homes in my lifetime, and unless this has improved in the last 11 years--which I truly hope it has--I would not recommend it.
Whitley Mullen
Dec 2018
Of all the nursing homes I have been to, this one ranks above the others. I'm sorry for the ones who rate it low. They haven't been to too many others, apparently. Nursing homes do not replace the individual care you get at home, that is a fact, but this one does a far better job than most.
Goushina Shutt
Jul 2017
I would never put a person in here. Sadly my family placed my mother here. There are only a small few employees that do a good job.. as for the rest, just a paycheck. Nursing home are not nice places. do your homework on them before signing .
5 inspection visits in the last three years, 20 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 30, 2026
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 30, 2026
Ensure that residents are free from significant medication errors.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Dec 9, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 9, 2025
Have proper medical gas storage and administration areas.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 7, 2024
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 7, 2024
Ensure medication error rates are not 5 percent or greater.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 7, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 7, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 7, 2024
Provide safe, appropriate pain management for a resident who requires such services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 7, 2024
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 7, 2024
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Severity B of L: potential for minimal harm, patternFound during a complaint inspectionCorrected Jan 7, 2024
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 21, 2022
Ensure that testing and maintenance of electrical equipment is performed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 25, 2022
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 6, 2019
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 6, 2019
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 6, 2019
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 6, 2019
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 6, 2019
Ensure that testing and maintenance of electrical equipment is performed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 6, 2019
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Livingston County Center for Nursing & Rehabilitation offers Skilled Nursing / Long Term Care.
Livingston County Center for Nursing & Rehabilitation is located at 11 Murray Hill Drive in Mount Morris, New York.
Reviews of Livingston County Center for Nursing & Rehabilitation are mixed, with several families praising the compassion and skill of specific nurses, CNAs, and physical therapists, especially during rehab stays. Other reviewers describe the building itself as outdated and depressing, and at least one raised concerns about inconsistent staff engagement beyond a caring few.
Livingston County Center for Nursing & Rehabilitation had 5 government inspection visits in the last three years, with 20 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
Submit the Request Information form on this page to connect with Livingston County Center for Nursing & Rehabilitation and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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