1 / 3LINCARE in Marion, Indiana provides home respiratory equipment and supply services rather than residential care. Reviews are mixed: some praise quick, knowledgeable in-office help with CPAP equipment, while others describe serious frustration getting supplies reordered and reaching support after hours.
AI-generated from reviews and community data.
LINCARE is a home health and hospice provider in Marion, Indiana, offering equipment and support services for patients managing conditions like sleep apnea and other respiratory needs. The company serves patients who have been discharged from hospitals and referred by physicians.
Family experiences with LINCARE are sharply divided. Some families praise specific staff members for their responsiveness, knowledge, and genuine care—one family noted that an appointment was scheduled within hours of their initial call, while another appreciated a staff member's courteous and efficient hands-on help. However, other families report serious frustrations with communication breakdowns, unresponsive callbacks, and encounters they describe as rude and unprofessional. One family expressed particular disappointment about the lack of 24-hour on-call support after being told the provider was available around the clock.
The inconsistency in service quality stands out across reviews. While some families highlight friendly, attentive staff despite apparent busyness, others encountered what they felt was dismissive treatment during vulnerable moments—particularly those navigating care immediately after hospital discharge.
LINCARE holds a 3.1/5 Google rating based on 56 reviews, reflecting this mixed pattern of experiences.
Tell us what you're looking for and we'll match you with communities that fit — free, and you choose who contacts you.
Help Me Choose3.1overall · 56 ratings combined
3.1★ on Google (56)
Wanita Wells
Apr 2026
Wanita and her husband had both tried to remove the old hose from the back of her cpap machine unsuccessfully. Took it into the local office. The lady answered the bell promptly and courteously. Then in less than 2 minutes cautiously pulled it out
Justin Wilcox
Apr 2026
Staff was very friendly and helpful. Appreciate their attention despite appearing to be busy at my time of arrival.
Monique C Richardson
Dec 2025
After months, since August 2025, of working with mainly a woman named Megan, who has an extremely curt and unprofessional attitude, to get supplies for my son's sleep apnea supplies and jumping through hoops and getting no where. Anytime I was told that they'd call me back, they never did. My son's sleep apnea doctor originally referred us to Lincare when we 1st moved to IN from GA. The day before Christmas, Dr. Jatla, who is awesome, called us personally called us and I informed him that I have yet to get supplies for my son since August and the trouble I was having with them. He profusely apologized and said he no longer refers anyone to Lincare. I asked if his office had received the records from Lincare, which he hadn't. I called Lincare again yesterday and after 2 transfers was connected to Megan. I requested that my son's medical records be sent to Dr. Jatla's ofc asap. At 1st she said no, I said we can send them to signed release of my son's records and she still refused. Then she said I could come get them and I asked where they were located and I would do so, then changed it saying I would have to go to their Corporate office, but said that they would do and say the same thing. After months of their demands and run around I actually did get irate and told her that anyone I ever meet with sleep apnea issues to never use or go to Lincare. Yes, I lost my temper, but if I don't advocate for my son, then who will??? Needless to say she hung up on me. I called Dr. Jatla's ofc crying and so upset. But un benonced to me, they already started to work with a different apnea supply company called Total Respiratory. Between the doctor and the person with Total Respiratory, more has been accomplished in just over 24hrs, with kindness, professionalism, compassion and help, than months with the rudeness, curt attitude, and complete lack of professionalism from Lincare. They either need to shut down, get under new management, or just fire them all and start anew with the right kind of good hearted people!!!!
OMG_itsSamone
Oct 2025
TERRIBLY RUDE & UNPROFESSIONAL! I guess the Doctor who discharged me & my child was extremely WRONG!!!! Cause they are NOTTTTT on call 24 hours and the guy was extremely rude about it. Like extremely, it was disgusting… especially after a mother has spent days and nights in the hospital with her sick child. Just go to Amazon for what you need if you can !!!!!!!!! Thank God I Can.
Stacey Smith
Apr 2024
Jessica is fantastic! She had an appointment set up for me within a few hours of me calling and explaining my situation. My appointment was two days after my first phone call. Kaleigh is as knowledgeable as the come! She explained everything in detail, left me with virtually no questions. She cares about your wellbeing and wants to make sure you understand the equipment before you leave, but also available if you need further assistance. Just one thing I wish would’ve been different, my Doctor refer me to LINCARE to begin with. Nothing but a positive experience from the time I met the receptionist, to the time I left the building!
Work at LINCARE? Claim this listing to update photos, pricing, and details — it's free.
Other senior living options within 25 miles of Marion.
Marion, Indiana0.2 mi
5(9)
Marion, Indiana0.3 mi
4(11)
Assisted Living
Marion, Indiana1 mi
4(6)
Marion, Indiana1.2 mi
3.9(28)
Assisted Living
Marion, Indiana1.6 mi
5(27)
Assisted LivingIndependent Living
Marion, Indiana1.8 mi
4.5(28)
Independent Living