3.5(47 ratings)· Rainbow City average: 4.4
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An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Lincare Health provides home respiratory therapy and oxygen equipment rather than residential care, and most reviewers describe serious problems reaching the company and getting reliable deliveries. A few reviewers note polite delivery drivers and one described a positive equipment training experience with staff.
AI-generated from reviews and community data.
Lincare Health is a home care agency serving Rainbow City, Alabama offering At-Home Care. Care is billed by the hour and no doctor's referral is needed. Families rate it 3.5 out of 5 across 47 reviews.
Lincare Health is an at-home care agency serving clients in Rainbow City, Alabama, providing oxygen supplies and related equipment.
Reviewers report mixed experiences with the company. While some praise staff friendliness and knowledge, most express frustration with customer service and reliability. Multiple reviewers describe difficulty reaching the company by phone, unanswered calls, unreturned voicemails, and missed or delayed deliveries. One reviewer noted that despite claims of 24/7 service, deliveries and equipment pickups occur only on Wednesdays. Concerns about responsiveness were particularly acute for clients with urgent medical needs, with one reviewer reporting hospitalization when oxygen supply fell short.
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Help Me Choose3.5overall · 47 ratings combined
3.5★ on Google (47)
DeAnna Flanagan
Jun 2026
This is by far the hardest company to reach. I have spent the last three hours trying to reach a live English speaking person. All I need to know is if my equipment is in. They have a local number that sends you out of the country.
anita freeman
Mar 2026
The most unconcerned company I’ve have ever had dealings with! My husband is on 6 liters of oxygen, has to have it to live from terminal pulmonary fibrosis. They don’t do their job nor do they know how. My husband has went to the hospital twice this month due to not getting enough oxygen and the woman I talked to on the phone was so inconsiderate saying it was my fault and I just wanted someone to yell at because my husband is in the hospital. I don’t know how people this careless, heartless or selfish can be in this type of company. Save your time and your loved ones life by using a different company!
Buz Pekar
Mar 2026
Not very good customer service, I'm still waiting for a call back
Jennifer Hicks
Feb 2026
They only deliver on Wednesdays although they claim 24/7 service. Phone calls go unanswered and cannot leave an actual voicemail. I tried for a week to reach them for portable oxygen rather than tanks with no luck, so I switched provider. Now I am waiting on them to pick up the equipment they gave me because they only pick up on Wednesdays also. Drivers are nice at least. I do not recommend with so many better companies in the area.
Cassandra Williams
Feb 2026
The staff that assisted my husband and I was very nice down to earth and made sure we were able to use the machine with knowledge before leaving.
Lincare Health offers At-Home Care.
Lincare Health is located at 3224 Rainbow Dr #6 in Rainbow City, Alabama.
Lincare Health carries a 3.5 out of 5 rating from 47 Google reviews. Lincare Health provides home respiratory therapy and oxygen equipment rather than residential care, and most reviewers describe serious problems reaching the company and getting reliable deliveries. A few reviewers note polite delivery drivers and one described a positive equipment training experience with staff. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
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