MyLivingChoice
Compassus — photo 11 / 5

Quick Facts

Response model
Geographically assigned care teams for faster response
Care structure
Operates under four defined levels of hospice care
Accreditation
CHAP renewal under Hospice Standards of Excellence
Service area
Covers six Alabama counties including Etowah and Blount
Office hours
Office open weekdays 8am-5pm, care available 24/7

What Families Think

Families describe Compassus—Southside as a compassionate, responsive hospice team, frequently praising specific nurses, social workers, and chaplains by name for their kindness and professionalism. Reviewers consistently highlight prompt night-time support and staff who make families feel prioritized during a difficult time.

The Good

  • Nurses praised by name for compassion and skill
  • Prompt overnight response and reassurance for families
  • Social worker support during bereavement highlighted
  • Chaplain support noted as meaningful by families
  • Staff described as making families feel a priority

AI-generated from reviews and community data.

About Compassus

Compassus — Southside is a hospice care provider serving Blount, Calhoun, Cherokee, DeKalb, Etowah, and Marshall counties in Alabama. The program provides compassionate end-of-life care 24/7, with a physical office open Monday through Friday from 8 a.m. to 5 p.m., and is Medicare-certified through geographically assigned teams for faster response times.

The hospice care includes physical, practical, and emotional support focused on managing pain and other symptoms, reducing unnecessary hospital visits, and enabling patients to live with dignity. Nursing services, medications, supplies, and equipment are covered when a diagnosis requires hospice care. Care is provided wherever patients call home, whether in a hospital, nursing home, assisted living facility, or personal residence.

The care team emphasizes symptom management, spiritual and emotional health, and support for the patient's family and friends. The hospice program includes ongoing grief counseling for patients, families, and friends, and operates according to four levels of care carried out by a team of professionals to ensure dignity and comfort at the end of life.

Compassus — Southside achieved Community Health Accreditation Partner renewal under the Hospice Standards of Excellence, recognizing the program's commitment to quality care. Volunteers play a valuable role in the hospice team, providing assistance such as reading to patients, preparing meals for families, and helping with household tasks. All volunteers receive free training at a local office.

Types of Care

Home Health and Hospice

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Reviews

3.8overall · 10 ratings combined

3.8★ on Google (10)

Allen Long

May 2025

via Google

We, the family of Don Townsend just wanted to thank you all for the wonderful care he received during his illness. The nurses, Rachel, James and Perry were so compassionate and professional in all their dealings with our family. Rachel was especially kind and respectful.

Ann Dale

Aug 2023

via Google

The Southside office is amazing. The team is very helpful. Nurse Rachel is super sweet and every educational. The social worker Sharelle was so nice and helped a lot with bereavement. The chaplain had the best prayers but I can’t remember his. Highly recommend them.

Randy Brown

Apr 2023

via Google

We couldn't be happier with the level of care that my brother-in-law, Paul McDaniel received. All the staff involved in his care were amazing. Hiss primary nurse, Esther, was outstanding! She is a true credit to the company.

Deanna Hall

Feb 2020

via Google

This team provides great care. Every person made my family feel as if they were priority. The nurses at night are helpful and always arrive promptly to offer a helping hand, or provide reassurance.

Michael Diggs

Feb 2020

via Google

Compassus is an excellent hospice company. I have observed their nurses care for patients in a kind compassionate way. The clinical staff goes above and beyond in serving their patients.

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Nearby Communities

Other senior living options within 25 miles of Southside.