MyLivingChoice

Lenox Care Center

111 East Van Buren

3.4(11 ratings)

Lenox Care Center — photo 11 / 2

Quick Facts

Total units
36
Medicare rating
2 of 5

CMS Care Compare

Ownership
For profit, Partnership
Certified beds
36

What Families Think

Reviews of Lenox Care Center are mixed and limited in number. A couple of reviewers describe good rehabilitation care and attentive staff, while one detailed and serious report alleges neglect, unsafe conditions, and troubling billing practices, including a referenced Medicaid settlement over resident abuse.

The Good

  • Reviewers praised care after hip surgery
  • Staff described as listening and helpful
  • One reviewer called care simply 'great'

The Bad

  • One detailed report of neglect: bruises, falls, poor hygiene, AC issues
  • One account of aggressive or deceptive billing/financial practices
  • Referenced a Medicaid settlement tied to resident abuse in 2022

AI-generated from reviews and community data.

Lenox Care Center is a senior living community in Lenox, Iowa offering Skilled Nursing / Long Term Care. Amenities include Housekeeping, Emergency Call System and Wheelchair Accessible. Families rate it 3.4 out of 5 across 11 reviews.

About Lenox Care Center

Lenox Care Center is a skilled nursing / long term care community in Lenox, Iowa. The community is licensed for up to 36 residents.

Families rate Lenox Care Center 3.4 out of 5 based on 11 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care at Lenox Care Center

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)

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Reviews of Lenox Care Center

3.4overall · 11 ratings combined

3.4★ on Google (11)

Meg

Nov 2025

via Google

Leann is an absolute SCAM ARTIST who has already managed to get our assets frozen from the bank by claiming I never made "any patient liability payments" because I was in the psychiatric ward for being sad about my Grandma who raised me since I was three and is basically my Mom being there and dying. She had the audacity to say that she could sign me up to be my Grandma's financial payee or guarantor through social security without my consent or signature and ASKED US TO SET UP A BURIAL TRUST IN HER NAME! My Grandma was laying in her own pee and crumbs and staring at the ceiling confused on one of the hot and humid 90° days before I had to ask them to turn her ac on..she always has new bruises from falling or getting her fingers stuck in her wheelchair. They had to pay Medicaid close to a million for their abuse and restriction of a resident in 2022 and Leann was the one that couched the cna that did it on how to get out of it. There's news articles out there about it. This place is disgusting and only cares about scamming grieving families for every last penny they can get

Merle Lee PUGH

Aug 2023

via Google

Good care/rehabilitation after hip surgery. Staff listens and helps.

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Frequently Asked Questions

What types of care does Lenox Care Center offer?

Lenox Care Center offers Skilled Nursing / Long Term Care.

Where is Lenox Care Center located?

Lenox Care Center is located at 111 East Van Buren in Lenox, Iowa.

What do families say about Lenox Care Center?

Reviews of Lenox Care Center are mixed and limited in number. A couple of reviewers describe good rehabilitation care and attentive staff, while one detailed and serious report alleges neglect, unsafe conditions, and troubling billing practices, including a referenced Medicaid settlement over resident abuse.

How can families visit Lenox Care Center?

Submit the Request Information form on this page to connect with Lenox Care Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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Nearby Communities

Other senior living options within 25 miles of Lenox.