Jill Bell
Jul 2026
Feels like home.<br>Clean and well maintained.<br>So impressed with the staff.<br>They really go above and beyond make residents and families feel welcome and cared for.
1 / 6Quick Facts
- Memory Care Setting
- Separate memory care cottage on-site
- Therapy Access
- On-site physical therapy through outside provider
- Hospice Support
- Hospice care coordinated on-site for residents
- Pet Policy
- Courtyard patio area allows resident dogs
What Families Think
Families overwhelmingly describe Legacy House of Park Lane as a warm, clean, activity-rich assisted living and memory care community with staff who build real relationships with residents. The community holds a 4.8 rating from 158 Google reviews, though a cluster of detailed reviews raise concerns about management style, staff burnout, and inconsistent care under recent leadership. Many long-term residents and families report positive, multi-year experiences, but the negative reviews are specific and repeated enough to be worth noting.
The Good
- Low staff turnover with long-tenured, familiar caregivers
- Dedicated memory care cottage with attentive, patient staff
- On-site PT, hospice, and nurse practitioner access
- Wide variety of daily activities and entertainment
- Clean, bright facility with inviting courtyards
- Staff praised for compassion during end-of-life care
The Bad
- Multiple reviewers describe the executive director as harsh, yelling at staff
- Several reports of CNAs being overworked and underpaid
- One report of medication tracking errors and inconsistent care updates
- One report of declining dining service and food shortages under new management
AI-generated from reviews and community data.
Legacy House of Park Lane is a senior living community in Farmington, Utah offering Assisted Living and Memory Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.8 out of 5 across 158 reviews.
About Legacy House of Park Lane
Legacy House of Park Lane is an assisted living community in Farmington, Utah, serving older adults who need support with daily activities and care. The facility also provides memory care services for residents with cognitive decline.
Families consistently praise the personal attention staff provide to residents. Multiple reviewers highlighted how staff members take time to understand each person's individual needs and preferences rather than treating residents as room numbers. Families noted the welcoming atmosphere, the variety of amenities, including a dining room, movie theater, game room, and beauty salon, and programming such as events and activities. One family wrote that their father "realized he had independence, met some nice friends and the staff was very caring to him." The transition experience for new residents appears smooth, with families describing what could have been stressful moves as easy and happy.
A smaller set of recent reviews raises concerns about leadership and workplace culture. These families reported observing harsh communication from management toward staff, suggesting that staffing stress may affect care quality. The contrast between these accounts and the overwhelmingly positive majority (158 total reviews, 4.8/5 rating) suggests the community's experience may depend partly on current leadership stability and team morale.
Types of Care at Legacy House of Park Lane
Assisted LivingMemory Care
Amenities
Room Amenities
- Cable or Satellite TV
- Emergency Call System
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Medication Management
- Salon / Barber
- Theater Room
Activities
- Games
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of Legacy House of Park Lane
4.8overall · 158 ratings combined
4.8★ on Google (158)
David Armstrong
Jun 2026
I've been visiting LHPL for more than four years, attending to a family member and visiting friends who are residents there. I've dealt with staff at all levels and management. Everyone has been kind, compassionate, and friendly. The facility is beautiful and well maintained. I've gotten to know many of the residents, and they all have expressed what a blessing the facility and staff are. My wife and I are on the waiting list and will be moving in as soon as an opening is available.
Roger Kay Rees
May 2026
We struggled with making the decision for Dad to move into an assisted living facility. My dad struggles with dementia, and we knew the struggle would be real. The staff, top to bottom, at Legacy House Park Lane has been nothing short of amazing. They show such love and compassion for not only their residents, but their families as well. I would pick Legacy House Park Lane in Farmington Utah 10 out of 10 times. I would probably move myself in if they would let me.
Rob Kunzler
May 2026
We had my Father hear for two years and it was the best! Get this, we had a need for my mother-in-law and Legacy had no rooms but referred us to another (competing) facility nearby the same day. We thank Legacy from the bottom of our hearts!! Thank you, thank you, thank you- for your kind act of service which has been a small miracle for us and a huge comfort to the extended family. You are the best! Don't ever stop doing what you do-you have truly brightened our lives!!
Patrick Russell
Apr 2026
Wow! Wow! Wow! Our family members just moved into Legacy House of Park Lane last week and we could not be more pleased! The facility is clean and well organized and the staff is absolutely amazing! They know the true meaning of the word service and love their residents. Highly recommend!
Frequently Asked Questions
What types of care does Legacy House of Park Lane offer?
Legacy House of Park Lane offers Assisted Living and Memory Care.
Where is Legacy House of Park Lane located?
Legacy House of Park Lane is located at 547 N Sta Pkwy in Farmington, Utah.
What do families say about Legacy House of Park Lane?
Families overwhelmingly describe Legacy House of Park Lane as a warm, clean, activity-rich assisted living and memory care community with staff who build real relationships with residents. The community holds a 4.8 rating from 158 Google reviews, though a cluster of detailed reviews raise concerns about management style, staff burnout, and inconsistent care under recent leadership. Many long-term residents and families report positive, multi-year experiences, but the negative reviews are specific and repeated enough to be worth noting.
How can families visit Legacy House of Park Lane?
Submit the Request Information form on this page to connect with Legacy House of Park Lane and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Legacy House of Park Lane? Claim this listing to update photos, pricing, and details. It's free.
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Prefer to stay home?
Home care agencies serving Farmington bring help to the house: daily living, companionship, and respite for family caregivers.
