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Legacy Home Health Agency

3900 N 10th St., Ste 200b

4.8(112 ratings)· McAllen average: 4.7

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Legacy Home Health Agency, photo 11 / 5

Quick Facts

Medicare quality
Certified, not yet rated

Home Health Compare

Medicare certified
Since 2011
Ownership
Privately owned, single-location home health agency
Medicare certification tenure
Medicare-certified since 2011
Quality rating status
No published Medicare quality-of-care star rating yet

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Legacy Home Health Agency is a privately owned, Medicare-certified home health provider in McAllen, TX, offering skilled nursing, therapy, and aide services for patients recovering at home. Reviewers consistently praise the compassionate, responsive care their loved ones received, including during hospice transitions, though one family described real trouble reaching the agency for a new referral.

What reviewers praise

  • Reviewers repeatedly call staff professional, compassionate and attentive
  • Nurses described as responsive and available for questions anytime
  • Quick turnaround: evaluation completed same day as referral
  • Strong 4.8 rating across 112 Google reviews
  • Support extended to social work and spiritual care during hospice

What reviewers flag

  • One report of major delays reaching the agency, with referrals handled by a single staff contact

AI-generated from reviews and community data.

Legacy Home Health Agency is a home health agency serving McAllen, Texas offering Home Health. Families rate it 4.8 out of 5 across 112 reviews.

About Legacy Home Health Agency

Legacy Home Health Agency is a Medicare-certified home health agency serving Mcallen, TX and has been Medicare certified since 2011. Services offered in the home include skilled nursing, physical therapy, occupational therapy, speech therapy, medical social services and home health aide visits. The agency is privately owned.

Medicare has not yet published a quality of patient care star rating for this agency, usually because it has too few recent patients for a reliable score.

Home health is short-term, doctor-ordered clinical care at home, typically after a hospital stay or during recovery, and Medicare covers it in full when the patient qualifies. Families who need ongoing help with daily living, such as bathing, meals and companionship, should also compare non-medical home care agencies nearby.

Types of Care at Legacy Home Health Agency

Home Health

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Reviews of Legacy Home Health Agency

4.8overall · 112 ratings combined

4.8★ on Google (112)

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Private Private

Dec 2025

via Google ↗ · Report

I have attempted to call several times and was informed that Cassandra is the only person who handles new home health referrals. I have left multiple messages for her but have not received a return call. While I understand that it is the holiday season, the process should be better organized. The company’s operations should not rely solely on one individual. Additionally, no one has been able to confirm whether Cassandra is available today. As a result, I am experiencing delays in obtaining the home health services I need, with no clear point of contact to assist me.

Arenda Bustos

Dec 2025

via Google ↗ · Report

Wonderful service. Staff is amazing couldn't ask for a better agency!

Kevin Tovar

Dec 2025

via Google ↗ · Report

Not recommended. They do not take superior health plan star plus Medicaid.

Neri Bustamante

Nov 2025

via Google ↗ · Report

They provided charity hospice services to my mother. Everyone was great and helped us alot. I will forever be grateful to them.

Lidia Solis

Nov 2025

via Google ↗ · Report

Es una agencia con un excelente personal y servicio, apoyando a su personal y clientes, dando lo mejor para su gran familia, Legacy, es un honor trabajar con ustedes.

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Have you already been in touch with Legacy Home Health Agency?

By submitting, you're okay with us and Legacy Home Health Agency reaching out by phone, email or text.Always free for families. You choose which agencies hear from you, and we never rank agencies by what they pay us. An agency we introduce you to pays us a flat fee for the introduction, whether or not you hire them, never you. Those agreements are our only tie to the agencies we list. If an agency stops meeting our qualifications, for example its licence lapses, we stop listing it as an option. How we work · FAQ

Medicare Quality of Care

Legacy Home Health Agency is a Medicare-certified home health agency (certified since 2011). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

Not yet rated. Medicare needs a minimum number of recent patients before it publishes a star rating.

Services offered

  • Skilled nursing
  • Physical therapy
  • Occupational therapy
  • Speech therapy
  • Medical social services
  • Home health aide

What patients say

  • Would definitely recommend the agency49%US 79%
  • Rated their overall care 9 or 10 out of 1099%US 85%
  • Care was given in a professional way75%US 89%
  • The team communicated well76%US 86%
  • The team discussed medicines, pain and home safety98%US 82%

4 completed patient surveys, 33% response rate.

Service area

Legacy Home Health Agency reports serving 12 ZIP codes, including Edinburg, Mcallen, Delmita, Harlingen, Hidalgo, La Joya, Mission, Pharr, Rio Grande City, Roma. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 747500. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does Legacy Home Health Agency offer?

Legacy Home Health Agency offers Home Health.

Where is Legacy Home Health Agency located?

Legacy Home Health Agency is located at 3900 N 10th St., Ste 200b in McAllen, Texas.

What do families say about Legacy Home Health Agency?

Legacy Home Health Agency carries a 4.8 out of 5 rating from 112 Google reviews. Legacy Home Health Agency is a privately owned, Medicare-certified home health provider in McAllen, TX, offering skilled nursing, therapy, and aide services for patients recovering at home. Reviewers consistently praise the compassionate, responsive care their loved ones received, including during hospice transitions, though one family described real trouble reaching the agency for a new referral. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

Does Medicare cover care from Legacy Home Health Agency?

Yes. Legacy Home Health Agency is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits.

Do I need a referral to use Legacy Home Health Agency?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit Legacy Home Health Agency?

Submit the Request Information form on this page, or contact Legacy Home Health Agency directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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