Layton Terrace Senior Living

Dawn Bruss

May 2026

via Google ↗

Chris was a big help at Layton terrace, patience and understanding with my mom. My mom liked it but she wants to go home and I can’t change her mind. We are going to try it but we might be back!. Thanks again Chris

Ann

May 2026

via Google ↗

I've been living at Layton Terrace for about a year and it is a very nice place to live. The employees are very nice and I get all my needs met. I especially like the activities like seasonal parties and bingo!

Randy Cerfus

Feb 2026

via Google ↗

I cannot say enough wonderful things about Layton Terrace and the incredible experience my mother has had there over the past four years in the independent living section. From day one, it has truly felt like a vibrant, welcoming community rather than just a residence. There is always something happening — engaging daytime activities, social gatherings, creative workshops, games, and evening entertainment. My mother has built meaningful friendships and stays active and involved every single day. It gives our family so much peace of mind knowing she has such a full, enriching lifestyle. The staff and leadership team consistently go above and beyond. The director and care team have worked closely with our family to understand my mother’s individual needs and preferences. They communicate openly, listen thoughtfully, and respond with compassion and professionalism. It’s clear they genuinely care about every resident as a person, not just a number. The community itself is warm, clean, and beautifully maintained. There is a strong sense of dignity, respect, and independence, while also offering support when needed. As we begin to think about my mother eventually transitioning into memory care down the road, I feel completely confident that she is in the right place. The continuum of care available gives our family tremendous reassurance that she will be supported every step of the way. Most importantly, my mother is happy. She feels safe, valued, and connected — and that means everything to us. I wholeheartedly recommend Layton Terrace to anyone looking for a caring, engaging, and trustworthy community for their loved one. It has been a true blessing for our family. - Randy

David Mueller

Jan 2026

via Google ↗

After looking at several senior living facilities in the area for our parents, we decided on Layton Terrace. All things considered, it seemed like Layton Terrace was the best fit for them. They moved in November of 2024. The first few months were a challenge in a few areas. Being a very present advocate for our parents, it became clear that the majority of the issues seemed to be not so much with the day to day care takers but rather at a mid to upper management level. Less than a year ago the Executive Director was replaced. Following that change, other key positions on that staff have been either replaced or improved significantly. Any concerns or requests that I have had recently have been addressed by the management staff in a very timely fashion. Understanding that most all senior living locations have challenges in some form, I feel that Layton Terrace was the right choice for our parents and I am confident that management is working diligently to to make Layton Terrace a nice place to live.

Bonnie Rydberg

Apr 2025

via Google ↗

DO NOT move your loved one here, and if your loved one lives here—move them out IMMEDIATELY! My Mother lived in Memory Care the past 9 months, and she was not being taken care of. I spoke to the director several times, he ensured us changes were in the works, and to come to him with any further issues. When I came to him with more serious issues—there was no response to emails or phone calls. His excuse when we were face-to-face was that he has been overwhelmed trying to fix all of the issues. My Mom is unable to communicate, and not able to know when mealtime is, or when activities are starting. Same with most of the residents! We suspected our mother wasn’t being taken out to the dining room for meals, so we installed cameras – – and we were correct. She was not being taken out for meals, and food was not being brought into her room. She wasn’t dressed most days, groomed, or showered, and her teeth were rarely brushed. Her laundry was always behind, and nearly all of her clothes came up missing . We had to buy an entire wardrobe to replace the missing clothes. Many times we would come in and she would be soiled through her clothes into the couch. She would be in the same clothes for days. We had to call the manager of the staff each time meals came around to let her know that our mother hadn’t been brought out for meals yet. We paid $35 to have the carpet shampooed a couple times, and they didn’t bother to move furniture, or even tiny rugs to clean the floor properly. My Sister and I were the only ones that cleaned our Mom’s room. We moved her out, but we are SERIOUSLY concerned for the other residents in Memory Care. If they are on camera and still not doing their jobs, what does that say about Layton Terrace? We also lost nearly $100,000 towards the 2 year timeframe of paying rent to be able to apply for Medicaid by moving our Mom out of there early. There are aides that have gone to the managers/director with issues—only to be ignored. They have even seen pictures of how some of the residents were neglected, and they ignored the pictures because staff are not allowed to take pictures of the residents. Sinceri needs to inspect Layton Terrace immediately, and address these issues! This is an add on to my initial review: Matthew Fischer just gave Layton Terrace a 5 star review 2 weeks ago—he is the Director there that doesn’t respond to family members with serious concerns! Also, I called the phone number the “owner” referred me to in response to this review 4/4/2025, and as of today 4/11/2025 NO RESPONSE! Apparently, they do not take these allegations seriously! The residents’ dignity is definitely not a concern for Layton Terrace staff or management; however, not feeding them is death!