MyLivingChoice

Lakewood Nursing & Rehab Center

14716 S Eastern Avenue

3.6(64 ratings)· Plainfield average: 4.3

Lakewood Nursing & Rehab Center, photo 11 / 5

Quick Facts

Total units
131
Medicare rating
3 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
131
Care focus
Skilled nursing with rehabilitation and wound care
Staffing consistency
Reviewers note heavy use of agency staff

What Families Think

Reviews for Lakewood are sharply split: many families praise the compassionate nursing staff, cleanliness, and effective rehab therapy, while numerous others describe serious lapses including slow response to call lights, cold food, and severe neglect leading to bedsores or infections. The facility appears to deliver strong individualized care in some cases but is inconsistent, with staffing and administrative issues cited repeatedly.

The Good

  • Nurses and CNAs frequently described as caring and attentive
  • Physical, occupational, and speech therapy praised as excellent
  • Facility often described as clean with no odors
  • Wound care singled out as a strength
  • Staff went above and beyond during hospice and end-of-life care
  • Administrators sometimes personally helped in dining room

The Bad

  • Multiple reports of slow response to call lights, sometimes over an hour
  • Several reviewers described food served cold or lacking variety
  • Multiple serious reports of bedsores, infections, or neglect
  • Some reviewers cited understaffing and heavy reliance on agency staff
  • One family described billing/Medicare-Medicaid transition handled poorly
  • Reports of missing belongings and inconsistent laundry care

AI-generated from reviews and community data.

Lakewood Nursing & Rehab Center is a senior living community in Plainfield, Illinois offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.6 out of 5 across 64 reviews.

About Lakewood Nursing & Rehab Center

Lakewood Nursing & Rehabilitation Center is a skilled nursing facility in Plainfield, Illinois, offering individualized care in a warm and supportive environment. The center's clinical and therapy teams deliver specialized care tailored to each resident's specific requirements, interests, and capabilities.

The facility employs dedicated rehabilitation professionals focused on helping residents regain independence, rebuild strength, and achieve the highest level of functioning possible. Wound care is among the services provided, with staff trained to support residents through their recuperation process.

Lakewood has achieved accreditation, indicating that its processes and care procedures have met and exceeded stringent industry standards as assessed by industry professionals. The center maintains a comfortable and enriching environment as a core priority for residents.

Types of Care at Lakewood Nursing & Rehab Center

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Security

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of Lakewood Nursing & Rehab Center

3.6overall · 64 ratings combined

3.6★ on Google (64)

lisa holl

Jun 2026

via Google

The facility was clean and had no odors. The staff was sufficient and kind. The location was close to home. Everything was great and I appreciate all the assistance my husband received.

Gerard Dewitt

May 2026

via Google

Lakewood nursing home and rehab facility is one of the best places I ever been to it's very clean and well organized I definitely recommend anyone else to go

Isa Diaz

May 2026

via Google

Great staff very diligent, clean place I will recommend

Smt Griffin

May 2026

via Google

At some point you will probably have to make a decision about hospice for a loved one. When it came time for my mom’s hospice we had to make a decision to have her do hospice at home and hire a 24 hour nurse in addition to hospice or pay for my mom to stay at a facility and hospice would come to the facility. Our hospice company was Vitas and we chose to have my mom stay at Lakewood for her hospice as we felt hiring a nurse at home wasn’t going to provide her enough care. Our hospice company/nurses stopped in at Lakewood maybe twice a day so 99% plus of my mom’s care was really provided by Lakewood. Lakewood’s main purpose is to be a retirement community not a hospice center but to my family from the moment we got to Lakewood they were amazing to my mom and family. The first night everything seemed to be going wrong and Paula the social services director stayed well after hours to be there for my family and help anyway she could. Ron, the administrator, learned my mom was on hospice and somehow got us a private room for my mom’s final 4 days just in time for her last rights. Moses is a nurse we always saw at night and he has a gift for caring for people. Moses probably never knew that at like midnight when most residents were asleep we’d hear him talking to some of the residents and he loved his job and truly cared and we could hear it. Moses was always diligent about making his rounds through rooms. I only wish I knew the name of the young lady who sat with my mom one night for hours because she was coughing a lot. I only wish I knew the name also of another nurse who often made sure my mom had fresh clothes and came to change her clothes right before my mom passed. When we’d have multiple people visiting my mom and it was time for a meal, Lakewood always found us a room we could use to sit at a table and have a family meal. I’m very glad we made the decision for my mom to complete her hospice journey at Lakewood and I’ll never forget the kindness and caring of everyone working at Lakewood!

Elyse Pasternak

Apr 2026

via Google

Lakewood is a great facility I travel to do notary services at frequently. It is always a pleasure to service their residents.

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Government Inspection History

7 inspection visits in the last three years, 35 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Oct 24, 2025Health Complaint2 citations
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Oct 25, 2025

  • Develop, implement, and/or maintain an effective training program for all new and existing staff members.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 25, 2025

Jun 2, 2025Health Complaint1 citation
  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Jun 6, 2025

Apr 3, 2025Fire Safety StandardHealth Standard13 citations
  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 18, 2025

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 16, 2025

  • Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 21, 2025

  • Keep all essential equipment working safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 14, 2025

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 18, 2025

  • Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 22, 2025

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 16, 2025

  • Ensure medication error rates are not 5 percent or greater.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 16, 2025

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 16, 2025

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 22, 2025

  • Provide appropriate foot care.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 16, 2025

  • Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 21, 2025

  • Provide special eating equipment and utensils for residents who need them and appropriate assistance.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 18, 2025

Feb 6, 2025Health Complaint1 citation
  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Feb 17, 2025

Oct 31, 2024Health Complaint1 citation
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 6, 2024

May 24, 2024Fire Safety StandardHealth Standard5 citations
  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 6, 2024

  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 5, 2024

  • Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 6, 2024

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 3, 2024

  • Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 6, 2024

Apr 13, 2023Fire Safety StandardHealth Standard12 citations
  • Keep residents' personal and medical records private and confidential.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 18, 2023

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 18, 2023

  • Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 18, 2023

  • Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 18, 2023

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 18, 2023

  • Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 18, 2023

  • Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 18, 2023

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 18, 2023

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 18, 2023

  • Provide for the safe, appropriate administration of IV fluids for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 18, 2023

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 18, 2023

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 18, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Lakewood Nursing & Rehab Center offer?

Lakewood Nursing & Rehab Center offers Skilled Nursing / Long Term Care.

Where is Lakewood Nursing & Rehab Center located?

Lakewood Nursing & Rehab Center is located at 14716 S Eastern Avenue in Plainfield, Illinois.

What do families say about Lakewood Nursing & Rehab Center?

Reviews for Lakewood are sharply split: many families praise the compassionate nursing staff, cleanliness, and effective rehab therapy, while numerous others describe serious lapses including slow response to call lights, cold food, and severe neglect leading to bedsores or infections. The facility appears to deliver strong individualized care in some cases but is inconsistent, with staffing and administrative issues cited repeatedly.

How did Lakewood Nursing & Rehab Center do on recent health and safety inspections?

Lakewood Nursing & Rehab Center had 7 government inspection visits in the last three years, with 35 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Lakewood Nursing & Rehab Center?

Submit the Request Information form on this page to connect with Lakewood Nursing & Rehab Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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