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Lakewood Retirement Community is a senior living community in Richmond, Virginia offering Independent Living and Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Outdoor Patio and Fitness Center. Families rate it 3.9 out of 5 across 38 reviews.
Lakewood Manor is a Life Plan Community (Continuing Care Retirement Community) in Richmond, Virginia, offering independent living, assisted living, skilled nursing care, and specialized memory care support for those with Alzheimer's or other forms of dementia. Residents can start at any level of care and transition seamlessly to higher levels as needs change.
The community is nestled on 128 wooded acres in Richmond's West End, minutes from shopping, restaurants, and entertainment. Lakewood provides beautifully landscaped grounds, resort-like amenities, multiple restaurant-style dining options, enriching activities and programs, and fitness and wellness opportunities. Its skilled nursing center has been certified by Vohra Center of Excellence for Wound Management.
Lakewood organizes regular activities and outings for residents, including beach trips, wellness retreats featuring biking and kayaking, and community celebrations. The community fosters an active and engaged lifestyle with social opportunities and adventures designed for its residents.
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Help Me Choose3.9overall · 38 ratings combined
3.9★ on Google (38)
Katherine F.
Jun 2026
My grandmother lived in Lakewood's health wing for a decade. The nurses and staff took care of her like she was their own family. I am so thankful for all of their love, support, and dedication over the years. Thank you, thank you, thank you <3
MattRVA
Jan 2026
All this place does is make our neighborhood worse. It contributes noice and exhaust and makes my once nice neighborhood unlivable. There is constant droning of heavy machinery and the employees and residents are deadly on the road. It’s just awful. It ruins the night sky. I grew up in the area and used to play in the woods behind the now sprawling eyesore. Get lost.
danielle whitlow
Jan 2026
I called to get information about having someone admitted and spoke with Cecelia. She was amazing!!! She was able to walk me through the information I needed, and answer all of the questions I had. Once admitted the staff was patient and helpful.<br>Thank you Cecelia for your time, assistance, and patience.<br>D. Whitlow
A Parham
Jun 2025
I would give zero stars if I could. My mother had a stroke and was here for rehabilitation. Well, it started off good, the building is beautiful, great food but had I known what I know now I would have never left my mother under their care. I even expressed my concerns to the administrator of health services as well as the director of nursing and the assistant director of nursing on April 17, 2025. I received an email from Jessica Clarke the administrator of health services, stating they are investigating my concerns and will get back to me on April 21, 2025, to discuss my complaint. Well, it is now two months later, and I never heard anything back from anyone and I moved my mom to a different facility where the staff actually did their job, and my mom has been discharged and is back at home. I have too many issues to type on this review but just to name a few. My mother was admitted to the hospital back in April. I was at the facility "EVERYDAY" but unfortunately on this particular day I was in bed sick with the flu, so I sent my son up there to check on my mom only for him to call me and saying she's not there. Well, I had to find out from the hospital my mother arrived at the 7:00 a.m. and I did not find out until 7:00 p.m. that night because no one at the facility bothered to call me or any of the other emergency contacts they were given. My mother had three visits to the ER while under their care and it's amazing that once I moved her to a new facility she was not admitted to the hospital not one time and as stated above, she is at home. After her last visit to the hospital visit, I was going to send her back to Lakewood because she was familiar with this facility and she has dementia. I was also going to rearrange my schedule to be with her more during the day instead of the evening. Anyway, the case worker had her already set to move, I spoke with the lady from admissions, she gave me my mom's room number only for administration to call the exact same day stating my mom could not come back due to too many hospitalizations. So, I had admissions telling me one thing and administration tell the case worker at the hospital something different. This was unacceptable since the hospitalizations were due to their neglect. The nursing staff knew she had a stroke and if family was not there most of the time she would not eat because she was unable to feed herself. The staff would drop her tray off and leave. I read a comment that said don't be fooled by the fancy food and pretty building, now I know exactly what she meant by that comment.
Claire Ferventia
Dec 2024
I enjoyed visiting Lakewood. And the boom gates with lights are beautiful..I like lights.
3 inspection visits in the last three years, 32 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 20, 2023
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 20, 2023
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Severity C of L: potential for minimal harm, widespreadCorrected Jul 20, 2023
Provide enough food/fluids to maintain a resident's health.
Severity G of L: actual harm, isolatedCorrected Jun 16, 2021
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 16, 2021
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 16, 2021
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 16, 2021
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 16, 2021
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 16, 2021
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 16, 2021
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 16, 2021
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 16, 2021
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 16, 2021
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 30, 2021
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 16, 2021
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 16, 2021
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 16, 2021
Respond appropriately to all alleged violations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 16, 2021
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 7, 2021
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 9, 2018
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 28, 2018
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 28, 2018
Have proper medical gas storage and administration areas.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 9, 2018
Meet other general requirements.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 9, 2018
Use approved construction type or materials.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 9, 2018
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 9, 2018
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 9, 2018
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 9, 2018
Install corridor and hallway doors that block smoke.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 9, 2018
Ensure proper usage of power strips and extension cords.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 9, 2018
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 28, 2018
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 28, 2018
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Lakewood Retirement Community offers Independent Living and Skilled Nursing / Long Term Care.
Lakewood Retirement Community is located at 1900 Lauderdale Drive in Richmond, Virginia.
Lakewood Retirement Community had 3 government inspection visits in the last three years, with 32 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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