MyLivingChoice

Lakewood Home Health & Palliative Care, Inc.

539 N Glenoaks Blvd, Suite 301f

3(2 ratings)· Burbank average: 4.7

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Lakewood Home Health & Palliative Care, Inc.

Quick Facts

Medicare quality
3.0 of 5 stars

Home Health Compare

Medicare certified
Since 2018
Ownership
Privately owned home health agency
Therapy services
Physical, occupational, and speech therapy delivered at home
Medicare quality rating
3.0 out of 5 stars for patient care
Certification history
Medicare certified since 2018

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Lakewood is a privately owned, Medicare-certified home health agency in Burbank offering skilled nursing and several therapy services at home. Review material is very thin: one Google reviewer gave 1 star and described rude, unprofessional phone contact. Medicare rates patient care quality 3.0 out of 5.

What reviewers praise

  • Medicare-certified since 2018
  • Offers nursing, PT, OT, and speech therapy at home
  • Includes medical social services and home health aide visits
  • Privately owned agency serving Burbank

What reviewers flag

  • One report of rude staff and refusal to identify themselves by name or company
  • One reviewer said the Nursing Director would not take their call
  • Medicare quality rating is average at 3.0 out of 5
  • Only two Google ratings, so little feedback to rely on
  • No published pricing

AI-generated from reviews and community data.

Lakewood Home Health & Palliative Care, Inc. is a home health agency serving Burbank, California offering Home Health.

About Lakewood Home Health & Palliative Care, Inc.

Lakewood Home Health & Palliative Care, Inc. is a Medicare-certified home health agency serving Burbank, CA and has been Medicare certified since 2018. Services offered in the home include skilled nursing, physical therapy, occupational therapy, speech therapy, medical social services and home health aide visits. The agency is privately owned.

Medicare rates the quality of patient care at Lakewood Home Health & Palliative Care, Inc. 3.0 out of 5 stars, based on how quickly care starts, how often patients improve at walking, bathing and managing medications, and how often they are readmitted to the hospital.

Home health is short-term, doctor-ordered clinical care at home, typically after a hospital stay or during recovery, and Medicare covers it in full when the patient qualifies. Families who need ongoing help with daily living, such as bathing, meals and companionship, should also compare non-medical home care agencies nearby.

Types of Care at Lakewood Home Health & Palliative Care, Inc.

Home Health

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Reviews of Lakewood Home Health & Palliative Care, Inc.

3overall · 2 ratings combined

3★ on Google (2)

Dr. Gray

Jan 2024

via Google ↗ · Report

The staff is very rude. CNA staff called my home number, trying to reach my brother, but she refused to give her name and the name of the company she worked for. I called their office in Burbank to speak with the Nursing Director, but the lady (heavy accent) who answered the phone refused. My brother will not receive care because this organization is not ethical or professional.

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By submitting, you're okay with us and Lakewood Home Health & Palliative Care, Inc. reaching out by phone, email or text.Always free for families. You choose which agencies hear from you, and we never rank agencies by what they pay us. An agency we introduce you to pays us a flat fee for the introduction, whether or not you hire them, never you. Those agreements are our only tie to the agencies we list. If an agency stops meeting our qualifications, for example its licence lapses, we stop listing it as an option. How we work · FAQ

Medicare Quality of Care

Lakewood Home Health & Palliative Care, Inc. is a Medicare-certified home health agency (certified since 2018). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

3.0 / 5

Medicare star rating

Services offered

  • Skilled nursing
  • Physical therapy
  • Occupational therapy
  • Speech therapy
  • Medical social services
  • Home health aide

What patients say

  • Would definitely recommend the agency78%US 79%
  • Rated their overall care 9 or 10 out of 1081%US 85%
  • Care was given in a professional way89%US 89%
  • The team communicated well84%US 86%
  • The team discussed medicines, pain and home safety88%US 82%

31 completed patient surveys, 23% response rate.

Hospital outcomes

  • Discharged to the community86%US 80%Better than
  • Preventable hospital visits during care (lower is better)15%US 11%Same as

How patients did

  • Care started within 2 days of referral96%US 94%
  • Patients got better at walking or moving around96%US 83%
  • Patients got better at getting in and out of bed77%US 83%
  • Patients got better at bathing90%US 86%
  • Patients' breathing improved81%US 85%
  • Patients got better at taking medications correctly78%US 81%
  • Patients who had a fall with major injury (lower is better)1%US 1%
  • Patients with new or worsened pressure ulcers (lower is better)0%US 0%
  • Discharge function score met or exceeded expectations55%US 61%

Service area

Lakewood Home Health & Palliative Care, Inc. reports serving 73 ZIP codes, including Los Angeles, Compton, Downey, Inglewood, Burbank, Glendale, Riverside, Anaheim, Artesia, Bellflower and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 053157. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does Lakewood Home Health & Palliative Care, Inc. offer?

Lakewood Home Health & Palliative Care, Inc. offers Home Health.

Where is Lakewood Home Health & Palliative Care, Inc. located?

Lakewood Home Health & Palliative Care, Inc. is located at 539 N Glenoaks Blvd, Suite 301f in Burbank, California.

What do families say about Lakewood Home Health & Palliative Care, Inc.?

Lakewood Home Health & Palliative Care, Inc. carries a 3.0 out of 5 rating from 2 Google reviews. Lakewood is a privately owned, Medicare-certified home health agency in Burbank offering skilled nursing and several therapy services at home. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

Does Medicare cover care from Lakewood Home Health & Palliative Care, Inc.?

Yes. Lakewood Home Health & Palliative Care, Inc. is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 3.0 out of 5 stars.

Do I need a referral to use Lakewood Home Health & Palliative Care, Inc.?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit Lakewood Home Health & Palliative Care, Inc.?

Submit the Request Information form on this page, or contact Lakewood Home Health & Palliative Care, Inc. directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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