Shoney
Jul 2026
The staff seems to really care for the residents and support the families!
Lakewest Rehabilitation & Skilled Care
2450 Bickers St
3.6(76 ratings)· Dallas average: 4.4
1 / 5Quick Facts
- Medicare rating
- 1 of 5
- Ownership
- Government, Hospital district
- Certified beds
- 118
- Specialized care wing
- Dedicated wing for higher-acuity residents on-site
- Therapy services
- On-site physical, occupational, and speech therapy
- Location
- Near Dallas's hospital district
CMS Care Compare
What Families Think
Reviews of Lakewest Rehabilitation & Skilled Care are sharply divided: many families praise attentive, kind staff, a clean facility, and strong rehab outcomes, while a substantial number of others describe serious neglect, rude management, and billing or belongings problems. The community appears to have pockets of excellent individual caregivers alongside recurring complaints about staffing consistency and oversight.
The Good
- Staff frequently praised as caring and attentive
- Facility described as clean and welcoming by many
- Successful rehab outcomes including stroke recovery
- Specific staff members singled out for excellent care
- On-site PT/OT/speech therapy praised by families
The Bad
- Multiple reports of residents left unattended or unclean
- Several complaints about rude, unprofessional staff and management
- Reports of missing belongings and billing disputes
- One report of catheter neglect leading to hospitalization
AI-generated from reviews and community data.
About Lakewest Rehabilitation & Skilled Care
Lakewest Rehabilitation and Skilled Care is a short-term skilled and long-term care community located close to the hospital district of Dallas, Texas. It offers 17 large private rehab suites, a Cardinal Wing for residents needing specialized care, and semi-private rooms, with resident care as the top priority.
The community specializes in wound care and post-acute nursing care, with a rehab program aimed at helping patients return home to their loved ones. Lakewest is contracted with many commercial insurance plans, Medicare, Medicare Advantage Plans, and Medicaid.
Care plans are individualized, whether a resident is working toward functional independence or requires a long-term stay, with the goal of maintaining and enhancing each resident's quality of care and quality of life.
Rooms include private bathrooms with showers, temperature control, WiFi, telephone, flat screen TV, cable, an electric bed, and daily housekeeping. Community amenities include daily social programs and activities, a rehabilitation gym, a beauty/barber shop, and family social areas.
Types of Care
Skilled Nursing / Long Term Care
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Help Me ChooseReviews
3.6overall · 76 ratings combined
3.6★ on Google (76)
Ann Bursey
Jul 2026
The staff was rude and unprofessional !!! The director lied about there being a useable phone in every room , the staff would steal his chargers, food, snacks, and drinks , clothes come up missing , and never found , The person over billing would approach me negatively saying that my love one owed 9000.00 in housing fees alone even with their insurance and I was told that was separate and they expected pmt and this was in a 30 day span !!! They were a nightmare !!! I really should rate them with a one point zero only because of their food but other than that it was trash !!! Liars and excuses !!! Ok
Cindy V
Jul 2026
Went to visit a close family friend and really surprised by this place. The place was clean, warm and inviting. Though my friend wishes she was home, she's happy this facility has been taking care of her. The two employees we met were very kind and helpful. It seems to be a wonderful place.
La Shon
Jul 2026
Very helpful and friendly
Angela Green
Jun 2026
Jeremy Null was best Housekeeper there he is awesome. He go over and beyond with no problem
Frequently Asked Questions
What types of care does Lakewest Rehabilitation & Skilled Care offer?
Lakewest Rehabilitation & Skilled Care offers Skilled Nursing / Long Term Care.
Where is Lakewest Rehabilitation & Skilled Care located?
Lakewest Rehabilitation & Skilled Care is located at 2450 Bickers St in Dallas, Texas.
What do families say about Lakewest Rehabilitation & Skilled Care?
Reviews of Lakewest Rehabilitation & Skilled Care are sharply divided: many families praise attentive, kind staff, a clean facility, and strong rehab outcomes, while a substantial number of others describe serious neglect, rude management, and billing or belongings problems. The community appears to have pockets of excellent individual caregivers alongside recurring complaints about staffing consistency and oversight.
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