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Lake Prince Woods

100 Anna Goode Way

3.5(15 ratings)· Suffolk average: 4.2

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Lake Prince Woods, photo 11 / 6

Quick Facts

Total units
40
Medicare rating
5 of 5

CMS Care Compare

Medicare quality
3.5 of 5 stars

Home Health Compare

Medicare certified
Since 2019
Ownership
For profit, Limited Liability company
Certified beds
40

Lake Prince Woods is a senior living community in Suffolk, Virginia offering Skilled Nursing / Long Term Care. Amenities include Housekeeping, Laundry Service and Emergency Call System. Families rate it 3.5 out of 5 across 15 reviews.

About Lake Prince Woods

Lake Prince Woods is a skilled nursing and long-term care community in Suffolk, Virginia, licensed for up to 40 residents. All beds are Medicare- and Medicaid-certified. The community is also home to a Medicare-certified home health agency, established in 2019, offering skilled nursing, physical therapy, occupational therapy, speech therapy, medical social services, and home health aide visits.

On-site amenities include 24-hour staff, an on-site registered nurse, wheelchair accessibility, housekeeping, laundry service, medication management, and an emergency call system. The facility operates exercise programs and maintains recreational equipment.

Reviewers describe widely varying experiences. Some families found the staff exceptionally compassionate and attentive to residents' dignity and comfort, including during end-of-life care. Others raised concerns about management practices and reported issues with staff treatment and discrimination that they said spanned years. The facility earned a five-star overall rating from CMS for skilled nursing care, though its home health services received a 3.5-star quality rating from CMS.

Types of Care at Lake Prince Woods

Home HealthSkilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

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Reviews of Lake Prince Woods

3.5overall · 15 ratings combined

3.5★ on Google (15)

Beverly Bechtel

Jul 2026

via Google ↗ · Report

Lake Prince Woods is a wonderful retirement community. It consists of individual homes to apartments, Healthcare, memory care, rehab , occupational and physical, memory care, home health services and hospice. There is a nurse on premises. We have many exercise programs during the week with the equipment for exercise you would find at any Rec Center or YMCA. it is a wooded area with wooded walking trails. There are so many planned activities with transportation as needed, a chaplain with Vespers and Mass for those wishing. There is a meal program with meals included in dining room or take out monthly. Etc, etc. The staff are all caring. And it alleviates concern for families for the care of their loved ones as they become unable to care for themselves as age and health possibly decline.

Courtney Evans

Oct 2025

via Google ↗ · Report

DO NOT PLACE YOUR LOVED ONE HERE.<br>This facility has proven, time and again, that it is more concerned with the net worth of the families it serves than with providing care, dignity, and support to those at the end of their lives. In attempting to have my mother moved here, I hoped she would receive comfort in her final days. Instead, we were met with indifference and a focus on money over humanity.<br>What makes this even more devastating is that I should have learned my lesson 13 years ago, when my grandmother’s life was cut short under the same facility’s “care.” Their negligence then cost my family dearly, and now history is repeating itself.<br>To exploit and fail vulnerable patients, especially those on hospice, is unconscionable. Families deserve compassion, not financial scrutiny. If you value your loved one’s dignity and peace, look elsewhere. This place does not deserve your trust.

Alexis Jones

Apr 2025

via Google ↗ · Report

This facility is poorly managed. I sensed discrimination against some of the African American staff in this facility. I DO NOT recommend anyone, ESPECIALLY from the African American community to trust this facility. It’s been going on for years. They need to re-brand this place and get some type of structure put into play. It’s ashamed this type of behavior is being done in this type of environment. 0/10 DO NOT RECOMMEND!!!

NikonMelissa

Feb 2024

via Google ↗ · Report

This facility was so amazing to my Grandma. They all treated her like family and even called her Grandma, just as she wanted to be called. She was always very clean and taken care of. As my Grandma was approaching her last days, the staff mourned with my family, you could see they loved her too. When some of my family stayed for long visits with Grandma, they provided food and coffee to my family. The staff were so quick to respond to any request we may have had. I am over the top satisfied with the services they offered to my Grandma and my family. Living far away and knowing that she was in the best care was such a relief. Thank you to the entire staff for so much care and love to my Grandma, Merle Groves. I highly recommend this facility.

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Medicare Quality of Care

Lake Prince Woods is a Medicare-certified home health agency (certified since 2019). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

3.5 / 5

Medicare star rating

Services offered

  • Skilled nursing
  • Physical therapy
  • Occupational therapy
  • Speech therapy
  • Medical social services
  • Home health aide

What patients say

5.0 / 5 patient survey rating

  • Would definitely recommend the agency91%US 79%
  • Rated their overall care 9 or 10 out of 1092%US 85%
  • Care was given in a professional way94%US 89%
  • The team communicated well91%US 86%
  • The team discussed medicines, pain and home safety85%US 82%

70 completed patient surveys, 30% response rate.

Hospital outcomes

  • Discharged to the community91%US 80%Better than
  • Readmitted to hospital after discharge (30 days) (lower is better)5%US 4%Same as
  • Preventable hospital visits during care (lower is better)11%US 11%Same as

How patients did

  • Care started within 2 days of referral97%US 94%
  • Patients got better at walking or moving around87%US 83%
  • Patients got better at getting in and out of bed92%US 83%
  • Patients got better at bathing91%US 86%
  • Patients' breathing improved93%US 85%
  • Patients got better at taking medications correctly88%US 81%
  • Patients who had a fall with major injury (lower is better)3%US 1%
  • Patients with new or worsened pressure ulcers (lower is better)0%US 0%
  • Discharge function score met or exceeded expectations68%US 61%

Service area

Lake Prince Woods reports serving 28 ZIP codes, including Suffolk, Chesapeake, Portsmouth, Carrsville, Courtland, Franklin, Ivor, Newsoms, Sedley, Smithfield and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 497763. National figures are the average across all certified agencies.

Government Inspection History

3 inspection visits in the last three years, 10 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Nov 26, 2025Fire Safety StandardHealth Standard3 citations
  • Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 18, 2025

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 18, 2025

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 18, 2025

Feb 3, 2022Fire Safety StandardHealth Standard4 citations
  • Have properly installed electrical wiring and gas equipment.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 25, 2022

  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 25, 2022

  • Implement a program that monitors antibiotic use.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 16, 2022

  • Reasonably accommodate the needs and preferences of each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 16, 2022

Aug 29, 2019Fire Safety StandardHealth Standard3 citations
  • Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 11, 2020

  • Meet requirements for the use of electrical equipment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 11, 2020

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 30, 2019

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Lake Prince Woods offer?

Lake Prince Woods offers Home Health and Skilled Nursing / Long Term Care.

Where is Lake Prince Woods located?

Lake Prince Woods is located at 100 Anna Goode Way in Suffolk, Virginia.

What do families say about Lake Prince Woods?

Lake Prince Woods carries a 3.5 out of 5 rating from 15 Google reviews. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

Does Medicare cover care from Lake Prince Woods?

Yes. Lake Prince Woods is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 3.5 out of 5 stars.

Do I need a referral to use Lake Prince Woods?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How did Lake Prince Woods do on recent health and safety inspections?

Lake Prince Woods had 3 government inspection visits in the last three years, with 10 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Lake Prince Woods?

Submit the Request Information form on this page, or contact Lake Prince Woods directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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